---
title: "P-2206 Workforce Management Tool"
ocid: "ocds-h6vhtk-034b08"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034b08"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-034b08.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-034b08.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TRANSLINK"
published: "2022-10-03"
---

# P-2206 Workforce Management Tool

Buyer: TRANSLINK  
Current stage: Award  
OCID: ocds-h6vhtk-034b08

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034b08)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-034b08.json)

## Summary

Translink, a public transport agency in Belfast, United Kingdom, recently awarded a contract for the supply of a Workforce Management Tool for their Contact Centre. The procurement process, initiated through a tender, reached the award stage. The contract, titled "P-2206 Workforce Management Tool," falls under the IT services industry category with a specific focus on consulting, software development, and support. The procurement method used was an open procedure, with evcom LTD being the active supplier for the awarded contract.

This tender opportunity presents a chance for businesses providing IT services, especially those specializing in consulting, software development, and support, to engage with a significant public organisation like Translink. The contract, now in the active status, can serve as a mechanism for business growth, particularly for small to medium-sized enterprises. Companies interested in system implementation planning services and with experience in similar projects would be well-suited to compete in this procurement process.

## Notice

Translink requires a Contractor to supply a Workforce Management Tool for the Translink Contact Centre. Your response must be submitted via the relevant Call for Tender (CfT) on the eTendersNI portal. Instructions on how to submit your response can be found within the Interactive Walkthrough on the eTendersNI Homepage. No other method of submission will be accepted.

### Lot Information

Lot 1

Translink requires a Contractor to supply a Workforce Management Tool for the Translink Contact Centre. Your response must be submitted via the relevant Call for Tender (CfT) on the eTendersNI portal. Instructions on how to submit your response can be found within the Interactive Walkthrough on the eTendersNI Homepage. No other method of submission will be accepted.

Renewal: Option to extend for up to 24-months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/027669-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Oct 2022 |
| Submission deadline | 28 Jul 2022 |
| Future notice date | Not specified |
| Award date | 2 Oct 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,000 |
| Lots value | £150,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSLINK |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT2 7LX |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Central |
| Westminster constituency | Belfast South and Mid Down |
| Delivery location | TLN0 Northern Ireland, TLN06 Belfast |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EVCOM |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 30196000 - Planning systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 3 Oct 2022 at 11:20 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/027669-2022
- 27 Jun 2022 at 13:24 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/017506-2022

## Notice URLs

- http://etendersni.cov.uk
- https://etendersni.gov.uk/epps

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034b08. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-034b08.json.