---
title: "Business Application Support"
ocid: "ocds-h6vhtk-034bc8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034bc8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-034bc8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-034bc8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TOWER HAMLETS COMMUNITY HOUSING LTD"
published: "2022-10-03"
---

# Business Application Support

Buyer: TOWER HAMLETS COMMUNITY HOUSING LTD  
Current stage: Award  
OCID: ocds-h6vhtk-034bc8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034bc8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-034bc8.json)

## Summary

The Tower Hamlets Community Housing is seeking business application support services through a tender process. The opportunity is administered by Clarity Procurement Solutions Limited. Interested bidders must submit their tenders by the deadline of 10:00 hours on 29/07/2022. The procurement is in the award stage, and the contract with the successful bidder will last for an initial period of three years, with potential extensions up to seven years.

This tender by Tower Hamlets Community Housing presents an opportunity for businesses, particularly those with experience in IT services and software development, to compete for a contract providing ongoing development and support of business applications. The procurement is open, and bidders are assessed based on quality and cost criteria. The tender process allows for potential business growth and collaboration with a buyer looking for long-term support services for critical systems.

## Notice

Tower Hamlets Community Housing (THCH) currently has a contract for development and support of its principal business applications including the Orchard Housing Management and Open Accounts systems and the Documotive EDM the solution from MRI. This contract expires in August 2022 and this contract is to provide a new contract for the continuing development and support of these systems. THCH welcomes bidders who have proven experience in the development and support of these systems together with other systems as listed in the Statement of Requirements. The Contract with the Successful Bidder shall last for an initial period of three (3) years, with an option to extend at THCH's sole discretion for a further four (4) periods of one (1) year each, giving a total potential term of up to seven (7) years.

### Lot Information

Lot 1

Tower Hamlets Community Housing (THCH) currently has a contract for development and support of its principal business applications including the Orchard Housing Management and Open Accounts systems and the Documotive EDM the solution from MRI. This contract expires in August 2022 and this contract is to provide a new contract for the continuing development and support of these systems. THCH welcomes bidders who have proven experience in the development and support of these systems together with other systems as listed in the Statement of Requirements. The Contract with the Successful Bidder shall last for an initial period of three (3) years, with an option to extend at THCH's sole discretion for a further four (4) periods of one (1) year each, giving a total potential term of up to seven (7) years. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/3GQT8MBX9Q

Options: Subject to the take up of extension options, 7 (seven) years from contract award

Renewal: Subject to the take up of extension options, 7 (seven) years from contract award

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/027758-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Oct 2022 |
| Submission deadline | 29 Jul 2022 |
| Future notice date | Not specified |
| Award date | 9 Aug 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £700,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £847,515 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TOWER HAMLETS COMMUNITY HOUSING LTD |
| Locality | LONDON |
| Post town | East London |
| Postcode | E1 2PS |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Stepney Green |
| Westminster constituency | Bethnal Green and Stepney |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MANIFEST ASSOCIATES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72250000 - System and support services
- 72610000 - Computer support services

## Release History

- 3 Oct 2022 at 18:05 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/027758-2022
- 29 Jun 2022 at 09:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/017698-2022

## Notice URLs

- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=720118719
- https://www.delta-esourcing.com/respond/3GQT8MBX9Q
- https://www.delta-esourcing.com/tenders/UK-UK-London:-IT-services:-consulting%2C-software-development%2C-Internet-and-support./3GQT8MBX9Q
- https://www.thch.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034bc8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-034bc8.json.