---
title: "Police Ombudsman for Northern Ireland Case Handling System"
ocid: "ocds-h6vhtk-034ce7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034ce7"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-034ce7.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-034ce7.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POLICE OMBUDSMAN FOR NORTHERN IRELAND"
published: "2022-07-01"
---

# Police Ombudsman for Northern Ireland Case Handling System

Buyer: POLICE OMBUDSMAN FOR NORTHERN IRELAND  
Current stage: Award  
OCID: ocds-h6vhtk-034ce7

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-034ce7.json)

## Summary

The Police Ombudsman for Northern Ireland has completed a procurement process for an upgrade to its Case Handling System, vital for investigating complaints. The tender, initiated on 1st July 2022, falls within the IT services category focused on consulting, software development, and support, with a total contract value of £3,863,609. The procurement was conducted through a limited method, without prior publication, due to the specialised nature of the software involved. The contract was signed on 1st December 2019, and procurement regulations allow for a review period before the award is confirmed.

This tender presents significant growth opportunities for businesses skilled in IT consulting and bespoke software development, particularly those with experience in public sector projects or related services. Companies offering innovative solutions in case management systems or familiar with regulatory compliance in the UK public contract framework would be particularly well-suited to compete in similar tenders, allowing them to leverage their expertise to fulfil the specific needs of the Police Ombudsman for Northern Ireland.

## Notice

The Office of the Police Ombudsman for NI (PONI) uses a bespoke case handling system to investigate the majority of its complaints and is the primary investigation system used within the office.

### Lot Information

Lot 1

The Office of the Police Ombudsman for NI (PONI) uses a bespoke case handling system to investigate the majority of its complaints and is the primary investigation system used within the office.

### Procurement Information

An upgrade path has become necessary due to end of life support on SQL servers. OPONI will rely on Regulation 72 1 B as the supplier owns exclusive rights to the heavily bespoked software.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/017985-2022 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Jul 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Dec 2019 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £3,863,609 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE OMBUDSMAN FOR NORTHERN IRELAND |
| Locality | BELFAST |
| Post town | Not specified |
| Postcode | N/A |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SENSITIVE INFORMATION |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 1 Jul 2022 at 09:10 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/017985-2022

## Notice URLs

- http://www.finance-ni.gov.uk
- https://etendersni.gov.uk/epps

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034ce7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-034ce7.json.