--- title: "WCC - Parking Services (Business Processing, People & Resources, Abandoned Vehicles & Vehicle Relocations)" ocid: "ocds-h6vhtk-034d37" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034d37" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-034d37.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-034d37.json" source: "Find A Tender Service" current_stage: "Award" buyer: "WESTMINSTER CITY COUNCIL" published: "2023-04-27" --- # WCC - Parking Services (Business Processing, People & Resources, Abandoned Vehicles & Vehicle Relocations) Buyer: WESTMINSTER CITY COUNCIL Current stage: Award OCID: ocds-h6vhtk-034d37 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034d37) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-034d37.json) ## Summary The Westminster City Council has completed the procurement process for Parking Services, divided into three lots: Business Processing, People & Resources, and Abandoned Vehicles & Vehicle Relocations. The services include managing the kerbside, statutory processes, permit processing, parking enforcement, and more. The contracts have been awarded to Marston (Holdings) Limited and APCOA Parking UK Ltd. The contracts were signed on 17th January 2023, with values totalling GBP 43,320,000. The procurement method was selective with a restricted procedure. This tender presents business growth opportunities for companies capable of providing parking services, business processing solutions, vehicle relocations, and enforcement services. Businesses with experience in managing statutory processes, parking compliance, and fleet operations are well-suited to compete. The contract duration extends from 1st April 2023 to 31st March 2027, offering a potentially lucrative long-term engagement. The location for service delivery includes Dingwall, Scotland, and the City of Westminster. ## Notice Lot 1 Business Processing The core scope and purpose of the Parking Services Business Processing Solutions Contract is to: Deliver business processing solution for management of the kerbside Provide the management of all statutory processes Contact centre and management of all contacts Management of all permits and permit processing Management of suspensions processing Camera enforcement processing Payment processing Lot 2 - People & Resources The core scope and purpose of the People & Resources Contract is: To provide a flexible pool of Marshals for deployment on for on and off-street locations. To provide all support, vehicles, uniforms, base locations and stationery to successfully deliver the Marshal's duties. To increase parking compliance by enforcing Westminster City Council's parking legislation and policies. To help improve WCC's air quality by educating drivers. To install parking suspensions and return parking bays to service. To carry out Site Inspections and report on parking related assets and abandoned vehicles. Flexibility for on street and back-office functions to take on additional roles Lot 3 - Abandoned Vehicles and Vehicle Relocations The core scope and purpose of the contract is to. Relocate in-correctly parked vehicles. Relocate vehicles on instruction of WCC . Provide relocation vehicles for other departments as and when required i.e. Events Team, Drainage and Horticultural team. Remove abandoned vehicles, store and also dispose of them. ### Lot Information Business Processing The core scope and purpose of the Parking Services Business Processing Solutions Contract is to: Deliver business processing solution for management of the kerbside Provide the management of all statutory processes Contact centre and management of all contacts Management of all permits and permit processing Management of suspensions processing Camera enforcement processing Payment processing Renewal: 4 year initial term with options to extend by 2 x 2 years. Possible total of 8 years. People & Resources The core scope and purpose of the People & Resources Contract is: To provide a flexible pool of Marshals for deployment on for on and off-street locations. To provide all support, vehicles, uniforms, base locations and stationery to successfully deliver the Marshal's duties. To increase parking compliance by enforcing Westminster City Council's parking legislation and policies. To help improve WCC's air quality by educating drivers. To install parking suspensions and return parking bays to service. To carry out Site Inspections and report on parking related assets and abandoned vehicles. Flexibility for on street and back-office functions to take on additional roles Renewal: 4 year initial term with options to extend by 2 x 2 years. Possible total of 8 years. Abandoned Vehicles and Vehicle Relocations The core scope and purpose of the contract is to; Relocate in-correctly parked vehicles. Relocate vehicles on instruction of WCC . Provide relocation vehicles for other departments as and when required i.e. Events Team, Drainage and Horticultural team. Remove abandoned vehicles, store and also dispose of them. Renewal: 4 year initial term with options to extend by 2 x 2 years. Possible total of 8 years. Business Processing The core scope and purpose of the Parking Services Business Processing Solutions Contract is to: Deliver business processing solution for management of the kerbside Provide the management of all statutory processes Contact centre and management of all contacts Management of all permits and permit processing Management of suspensions processing Camera enforcement processing Payment processing People & Resources The core scope and purpose of the People & Resources Contract is: To provide a flexible pool of Marshals for deployment on for on and off-street locations. To provide all support, vehicles, uniforms, base locations and stationery to successfully deliver the Marshal's duties. To increase parking compliance by enforcing Westminster City Council's parking legislation and policies. To help improve WCC's air quality by educating drivers. To install parking suspensions and return parking bays to service. To carry out Site Inspections and report on parking related assets and abandoned vehicles. Flexibility for on street and back-office functions to take on additional roles Vehicle Relocations & Abandoned Vehicles The core scope and purpose of the contract is to; Relocate incorrectly parked vehicles. Relocate vehicles on instruction of WCC . Provide relocation vehicles for other departments as and when required i.e. Events Team, Drainage and Horticultural team. Remove abandoned vehicles, store and also dispose of them. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/012145-2023 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 27 Apr 2023 | | Submission deadline | 1 Aug 2022 | | Future notice date | Not specified | | Award date | 17 Jan 2023 | | Contract period | 31 Mar 2023 - 31 Mar 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | £92,400,000 | | Awards value | Not specified | | Contracts value | £41,859,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Active, Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | WESTMINSTER CITY COUNCIL | | Locality | LONDON | | Post town | South West London | | Postcode | SW1E 6QP | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | TLI32 Westminster, TLM62 Inverness and Nairn, Moray, and Badenoch and Strathspey | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 2 | | Supplier names | APCOA PARKING; MARSTON (HOLDINGS | ## CPV Codes ### Divisions - 63 - Supporting and auxiliary transport services; travel agencies services ### Codes - 63712400 - Parking services ## Release History - 27 Apr 2023 at 13:24 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/012145-2023 - 1 Jul 2022 at 14:42 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/018064-2022 ## Notice URLs - http://www.capitalesourcing.com - http://www.westminster.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034d37. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-034d37.json.