---
title: "Communications Solutions"
ocid: "ocds-h6vhtk-034db9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034db9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-034db9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-034db9.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CRESCENT PURCHASING LIMITED"
published: "2023-01-11"
---

# Communications Solutions

Buyer: CRESCENT PURCHASING LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-034db9

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## Summary

The public procurement contracting process for the "Communications Solutions" tender is being conducted by Crescent Purchasing Consortium. The tender covers the telecommunications equipment and supplies industry category. The procurement stage is the award stage, with an award date of 16th December 2022. The tender is for a framework agreement to provide various communications and telecommunications solutions, open for use by all UK public sector bodies.

This tender for "Communications Solutions" provides opportunities for businesses in the communications and telecommunications sector to compete for framework agreement contracts. The tender includes five lots, each with specific categories of services and solutions, creating diverse business growth opportunities for companies offering unified communications, network connectivity, omni channel/multi-media communications, mobile communications, and national one-stop-shop solutions.

## Notice

The Framework will provide a comprehensive range of communications and telecommunications solutions. It is being established to meet the needs of Crescent Purchasing Consortium Members,http://www.thecpc.ac.uk/members/regions.php and potential members at https://www.get-information-schools.service.gov.uk/new. It is also open for use by all contracting authorities across the UK public sector (and any future successors). These include (but not limited to) central government departments and agencies, Non Departmental Public Bodies, NHS bodies, Local Authorities, Police Authorities, Emergency Services, Educational Establishments, Hospices, Registered Charities, National Parks and registered Social Landlords. Full details of the classification of eligible end user organisations and geographical areas is available at http://www.dukefieldprocurement.co.uk/fts-eligible-users The Framework will be let across five Lots, with a maximum of 8 suppliers awarded a place on each of the Lots.

### Lot Information

Unified Communications and Telephony

The will involve, amongst other aspects, the supply of communications software, hardware, installation, training and support of communications supplies, services and solutions whereby users can use a multitude of different devices such as physical phones, software on laptops, PC's and apps on mobiles to make and receive calls via a telephony platform. The Lot will provide the intelligent combining of voice, video, instant messaging, mobile voice and data, and other multimedia services in a bespoke way depending on the end users' needs. This Lot will cover all encompassing solutions offering for example Desktop Agent/Supervisor, Contact Centre, Video Conferencing and Email/Text management functionality. It will also provide access to IP Telephony, Voice Over IP Services and Call Tariff Packages; encompassing the provision and support of IP solutions.

Options: 48 month(s) from the commencement date, with 36 initial month(s) and option to extend 1x12 month(s)

Network Connectivity

The supply, setup and support of networks and associated networking services. It addresses the supply and support of networks and associated networking services for the provision of managed connectivity for high bandwidth secure services and other communications and telecommunications requirements. This Lot also encompasses but is not limited to, the provision and support of digital connections, network equipment and servers, along with associated support services within premises, and will include Managed LAN services and Wi-Fi.

Options: 48 month(s) from the commencement date, with 36 initial month(s) and option to extend 1x12 month(s)

Omni Channel/Multi Media Communications

This Lot provides access to a comprehensive suite of Omni Channel/multi-media communications solutions addressing, amongst other aspects, the following characteristics: * Multi-media communications * Workforce management * Quality Assurance - User Experience Score Cards/Speech Analytics * Enquiry Reporting and Measuring * Customer Relationship Management Integration

Options: 48 month(s) from the commencement date, with 36 initial month(s) and option to extend 1x12 month(s)

Mobile Communications

This Lot will provide access to all aspects of mobile communications and services by either Mobile Network Operators (MNOs) or Resellers - i.e., handsets, other devices, airtime - call time, data etc, and associated value added services.

Options: 48 month(s) from the commencement date, with 36 initial month(s) and option to extend 1x12 month(s)

National One-Stop-Shop

This Lot will provide access to the entire suite of communications solutions, supplies and services detailed within the scope of Lots 1, 2, 3 and 4 from a national one-stop-shop provision.

Options: 48 month(s) from the commencement date, with 36 initial month(s) and option to extend 1x12 month(s)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000829-2023 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Jan 2023 |
| Submission deadline | 8 Aug 2022 |
| Future notice date | Not specified |
| Award date | 16 Dec 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £90,000,000 |
| Lots value | £90,000,000 |
| Awards value | Not specified |
| Contracts value | £45,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CRESCENT PURCHASING LIMITED |
| Additional buyers | DUKEFIELD PROCUREMENT LIMITED; EDUCATION; PUBLIC SECTOR |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M6 6AJ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Pendleton & Charlestown |
| Westminster constituency | Salford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 10 |
| Supplier names | BABBLE CLOUD; CLARION COMMUNICATION SYSTEMS; EUROPEAN ELECTRONIQUE; GIGANET; INCOM BUSINESS SYSTEMS; OPUS; POWER COMPUTING; SOUTHERN COMMUNICATIONS CORPORATE SOLUTIONS; TALK STRAIGHT; TEL GROUP |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 45 - Construction work
- 48 - Software package and information systems
- 50 - Repair and maintenance services
- 51 - Installation services (except software)
- 64 - Postal and telecommunications services

### Codes

- 32250000 - Mobile telephones
- 32252100 - Hands-free mobile telephones
- 32252110 - Hands-free mobile telephones (wireless)
- 32400000 - Networks
- 32412000 - Communications network
- 32412100 - Telecommunications network
- 32417000 - Multimedia networks
- 32500000 - Telecommunications equipment and supplies
- 32510000 - Wireless telecommunications system
- 32520000 - Telecommunications cable and equipment
- 32521000 - Telecommunications cable
- 32522000 - Telecommunications equipment
- 32523000 - Telecommunications facilities
- 32524000 - Telecommunications system
- 32540000 - Switchboards
- 32543000 - Telephone switchboards
- 32546100 - Digital switchboards
- 32550000 - Telephone equipment
- 32570000 - Communications equipment
- 32571000 - Communications infrastructure
- 32572000 - Communications cable
- 32573000 - Communications control system
- 32580000 - Data equipment
- 32581000 - Data-communications equipment
- 45314000 - Installation of telecommunications equipment
- 45314120 - Installation of switchboards
- 48219700 - Communications server software package
- 48511000 - Desktop communications software package
- 50330000 - Maintenance services of telecommunications equipment
- 50331000 - Repair and maintenance services of telecommunications lines
- 50332000 - Telecommunications-infrastructure maintenance services
- 50333000 - Maintenance services of radio-communications equipment
- 50334400 - Communications system maintenance services
- 51300000 - Installation services of communications equipment
- 64200000 - Telecommunications services
- 64210000 - Telephone and data transmission services
- 64212000 - Mobile-telephone services
- 64212700 - Universal Mobile Telephone System (UMTS) services
- 64216000 - Electronic message and information services
- 64227000 - Integrated telecommunications services

## Release History

- 11 Jan 2023 at 14:18 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000829-2023
- 4 Jul 2022 at 14:42 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/018193-2022

## Notice URLs

- http://www.babble.cloud
- http://www.clarioncomms.com/systems
- http://www.dukefield.co.uk/about-us/
- http://www.dukefieldprocurement.co.uk/fts-eligible-users
- http://www.euroele.com
- http://www.giganet.uk
- http://www.incom-business-systems.co.uk
- http://www.opus-telecoms.co.uk/contact/
- http://www.powerc.com
- http://www.sc-corporate.co.uk
- http://www.talk-straight.com
- http://www.telephone-europe.com
- http://www.thecpc.ac.uk
- http://www.thecpc.ac.uk/
- http://www.thecpc.ac.uk/members/regions.php
- https://suppliers.multiquote.com
- https://www.get-information-schools.service.gov.uk/new

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034db9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-034db9.json.