---
title: "Tender for the Provision of a Maintenance and Support Contract for an Elekta Neuromag(r) Triux Basic Measurement System With IHR to the University of Birmingham"
ocid: "ocds-h6vhtk-034dc6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034dc6"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-034dc6.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-034dc6.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE UNIVERSITY OF BIRMINGHAM"
published: "2022-09-13"
---

# Tender for the Provision of a Maintenance and Support Contract for an Elekta Neuromag(r) Triux Basic Measurement System With IHR to the University of Birmingham

Buyer: THE UNIVERSITY OF BIRMINGHAM  
Current stage: Award  
OCID: ocds-h6vhtk-034dc6

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## Summary

The University of Birmingham has completed a tender process for the provision of a Maintenance and Support Contract for an Elekta Neuromag® Triux Basic Measurement System. The contract involves repair and maintenance services for a MEG system and associated IHR, located at the Centre for Human Brain Health, University of Birmingham. The tender was awarded to Megin Oy, a supplier based in Espoo, Finland. The contract value is £286,352.29, and it was signed on 25th August 2022.

This procurement opportunity can benefit businesses providing repair and maintenance services in the geophysical instruments industry. The contract period runs from 7th September 2022 to 6th September 2025. Businesses offering technical support, planned maintenance, parts supply, and corrective maintenance services would be well-suited to compete for this opportunity. The University of Birmingham, a public body involved in education, is the buying organisation for this contract.

## Notice

The University of Birmingham invites tenders for supply of a three-year Maintenance and Support contract for a MEG system and associated IHR (Elekta Neuromag(r) TRIUX Basic Measurement System with IHR) located at the Centre for Human Brain Health, University of Birmingham. The contract provider will be able to fully service, repair, troubleshoot any issues associated with this system. The provider will ensure a quality, customer service level and will ensure the system and its operators are fully supported. This will include but not be exclusive to 24/7 emergency response, parts, and on-site attendance within 48 hours. This project may be funded by the European Regional Development Fund (ERDF) or; - European Structural and Investment Fund (ESIF) or; - Research Councils UK (RCUK), the strategic partnership of the UK's seven Research Councils.

### Lot Information

Lot 1

The University of Birmingham invites tenders for supply of a three-year Maintenance and Support contract for a MEG System with IHR (Elekta Neuromag(r) TRIUX Basic Measurement System with IHR - This TRIUX MEG system has 306 sensors distributed over the head with 204 planar gradiometers and 102 magnetometers supported by noise-resilient ARMOR(TM) sensor technology) located at the Centre for Human Brain Health, University of Birmingham. The provider will ensure a quality, customer service level and will ensure the system and its operators are fully supported and trained where necessary. 1) Technical Support; i. Remote Support via phone, email or online. ii. Access to relevant software releases, manuals and general technical information. 2) Usage Support; i. Remote support via phone, email or online. 3) Planned Maintenance (yearly); i. Planned yearly maintenance visits in coordination with the Centre/Facility lead. ii. This will include software updates, preventative solutions to mitigate issues and ensure performance. 4) Parts and Corrective Maintenance; i. Parts will be included within the service contract. ii. Reactive maintenance for on-site repairs. iii. On site attendance within 48 hours. 5) Guarantee for Uptime above 95% threshold during a 12-month period The maintenance/support required needs to include: - tuning and/or replacement of faulty SQUID sensors - maintenance of electronics rack - maintenance of dewar (warmup and vacuum pumping) - maintenance of He recycler - maintenance of peripherals including participants support ('chair') - maintenance of MSR

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/025595-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Sep 2022 |
| Submission deadline | 3 Aug 2022 |
| Future notice date | Not specified |
| Award date | 24 Aug 2022 |
| Contract period | 6 Sep 2022 - 6 Sep 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £286,352 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE UNIVERSITY OF BIRMINGHAM |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B15 2TT |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Edgbaston |
| Westminster constituency | Birmingham Edgbaston |
| Delivery location | TLG31 Birmingham |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MEGIN |

## CPV Codes

### Divisions

- 38 - Laboratory, optical and precision equipments (excl. glasses)
- 50 - Repair and maintenance services

### Codes

- 38260000 - Magnetometer geophysical instruments
- 50000000 - Repair and maintenance services

## Release History

- 13 Sep 2022 at 08:55 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/025595-2022
- 4 Jul 2022 at 15:19 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/018206-2022

## Notice URLs

- http://www.birmingham.ac.uk/index.aspx
- http://www.in-tendhost.co.uk/universityofbirmingham/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034dc6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-034dc6.json.