---
title: "Fully Managed End-To-End IT Support Service To The North London Coroner's Jurisdiction"
ocid: "ocds-h6vhtk-034e42"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034e42"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-034e42.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-034e42.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "LONDON BOROUGH OF HARINGEY"
published: "2022-07-05"
---

# Fully Managed End-To-End IT Support Service To The North London Coroner's Jurisdiction

Buyer: LONDON BOROUGH OF HARINGEY  
Current stage: Tender  
OCID: ocds-h6vhtk-034e42

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034e42)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-034e42.json)

## Summary

The London Borough of Haringey is currently seeking bids for a tender titled "Fully Managed End-To-End IT Support Service To The North London Coroner's Jurisdiction." This contract falls under the category of System and Support Services, with a primary focus on managed IT services. The procurement process is currently at the Tender stage, and submissions will be accepted until 4th August 2022 at 17:00. The contract period spans three years, potentially renewable for another year, with the services required to be delivered at the Barnet Coroners Court located in High Barnet, UK.

This tender presents significant opportunities for IT service providers looking to expand their portfolio in the public sector. Businesses specialising in IT infrastructure and support services, especially those capable of delivering comprehensive managed services, will find this tender appealing. The open procurement method allows for competitive bidding, making it an ideal opportunity for companies that can provide not only high-quality service but also competitive pricing, as the award criteria focus equally on quality and price.

## Notice

IT managed services contract for a period of 3 years.

### Lot Information

Lot 1

Provide a fully managed end-to-end IT infrastructure and support service, which includes: A1 the provision of end-to end IT support, between the hours of 8am and 6pm, Monday to Friday, excluding public holidays. A2 on-site and remote, first, second, and third-line support, either directly or via triage and liaising with third party service providers to achieve satisfactory conclusion to issues raised and meet agreed service levels of the entire service. A3 enabling the coroner's service to log support calls by telephone, email or on a portal and have the calls responded to in a timely manner, with resolution within the agreed Service Level Agreement parameters contained in Appendix X. All calls logged should be identified by a call reference number and users should either be able view the status of calls on a portal or receive regular email status updates. More detailed specifications are available in the tender pack

Options: Up-to 12 months

Renewal: Up-to further 12 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/018330-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jul 2022 |
| Submission deadline | 4 Aug 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF HARINGEY |
| Locality | LONDON |
| Post town | North London |
| Postcode | N22 8LE |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Haringey |
| Electoral ward | Bounds Green |
| Westminster constituency | Southgate and Wood Green |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72250000 - System and support services

## Release History

- 5 Jul 2022 at 13:35 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/018330-2022

## Notice URLs

- http://www.haringey.gov.uk
- https://s2c.waxdigital.co.uk/ProcurementLBHaringey

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034e42. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-034e42.json.