---
title: "The Provision of a Tec/Telecare Equipment Installations, Maintenance and Removals Service"
ocid: "ocds-h6vhtk-034eb8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034eb8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-034eb8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-034eb8.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "BRIDGEND COUNTY BOROUGH COUNCIL"
published: "2022-07-06"
---

# The Provision of a Tec/Telecare Equipment Installations, Maintenance and Removals Service

Buyer: BRIDGEND COUNTY BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-034eb8

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## Summary

Bridgend County Borough Council is actively seeking bids for "The Provision of a Tec/Telecare Equipment Installations, Maintenance and Removals Service", aimed at enhancing health and social care services within the Bridgend unitary authority area. This open procurement process, classified under CPV code 85000000 (Health and social work services), is currently in the tender stage with a submission deadline of 5th August 2022. The estimated value of the contract is £960,000, and the service will span three years, commencing on 29th November 2022, with a potential extension of up to 36 months. The procurement is managed via eTenderwales, and interested parties should register their interest through the provided platform.

This tender presents significant opportunities for businesses specialising in telecare and assistive technology services, particularly those with experience in social care environments. Companies capable of delivering high-quality installation, maintenance, and removal of telecare equipment, along with certified Trusted Assessors, will be well-positioned to compete. The emphasis on digital Telecare/TEC Equipment and a strong commitment to enhancing independent living for vulnerable individuals further highlight the growing demand in this sector, making it an ideal opportunity for service providers focused on innovative, client-centred solutions.

## Notice

Bridgend County Borough Council is commissioning a Telecare/Technology Enabled Care (TEC) Equipment Installations, Maintenance and Removals Service for eligible Individuals within Bridgend unitary authority area to support individuals to continue to lead fulfilled lives and live independently within Bridgend unitary authority.

### Lot Information

Lot 1

Bridgend County Borough Council is commissioning a Telecare/Technology Enabled Care (TEC) Equipment Installations, Maintenance and Removals Service for eligible Individuals within Bridgend unitary authority area to support individuals to continue to lead fulfilled lives and live independently within Bridgend unitary authority. Bridgend County Borough Council in partnership with the Health Board consider telecare/technology enabled care equipment and similar assistive technologies as a key aspect of its prevention and wellbeing strategy and will continue to play a central role in helping strengthen support for those individuals wishing to live more independently. In order to support this agenda, the Council, working in partnership with the Health Board, have increasingly invested in assistive technologies (and associated services) so that it may strengthen choice, control and independence of people living in the borough. The Service is considered central to this ongoing agenda and remains central to the success of the Council and the Health Board's prevention and wellbeing strategy which encompasses independent living in the borough. Bridgend County Borough Council are committed to securing quality provision and wishes to appoint one provider that can demonstrate they have the proven experience of installing, maintaining and removing Telecare/TEC equipment to and from the homes of people with social care or health support needs. The successful organisation will have staff that include certified Trusted Assessors. The Trusted Assessor role is vital to the success of this Service in the provision of assessing people appropriately for Telecare/TEC Equipment. During the Agreement Period of this Service, the Council will be updating to utilise digital Telecare/TEC Equipment and also utilise a digital network connection in the homes of individuals under this service, and, should the Council require, the successful provider will be instructed to undertake a replacement programme for the Telecare/TEC Equipment and connections installed in the homes of individual's in Bridgend as described in the specification. The successful provider will also have adequately demonstrated they have the skills, experience and understanding of undertaking this work in a social care environment, and in particular to people who may be regarded as vulnerable, including older people and people with complex needs. The Agreement will be for a period of 3 years from the Commencement Date, with an option to extend up to a further 36 months should the Council wish to exercise this option. The contract is expected to commence during November 2022.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/018448-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Jul 2022 |
| Submission deadline | 5 Aug 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 29 Nov 2022 - 28 Nov 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £960,000 |
| Lots value | £960,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRIDGEND COUNTY BOROUGH COUNCIL |
| Locality | BRIDGEND |
| Post town | Cardiff |
| Postcode | CF31 4WB |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Bridgend |
| Electoral ward | Bridgend Central |
| Westminster constituency | Bridgend |
| Delivery location | TLL17 Bridgend and Neath Port Talbot |

## CPV Codes

### Divisions

- 35 - Security, fire-fighting, police and defence equipment
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 35121700 - Alarm systems
- 79711000 - Alarm-monitoring services
- 85000000 - Health and social work services
- 85300000 - Social work and related services

## Release History

- 6 Jul 2022 at 09:45 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/018448-2022

## Notice URLs

- http://www.bridgend.gov.uk
- https://etenderwales.bravosolution.co.uk/
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0417
- https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=122641

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034eb8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-034eb8.json.
