---
title: "22_02_04 NHS Prescriptions, Cards & Print"
ocid: "ocds-h6vhtk-0352ea"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0352ea"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0352ea.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0352ea.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS BUSINESS SERVICES AUTHORITY"
published: "2023-12-21"
---

# 22_02_04 NHS Prescriptions, Cards & Print

Buyer: NHS BUSINESS SERVICES AUTHORITY  
Current stage: Award  
OCID: ocds-h6vhtk-0352ea

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## Summary

The NHS Business Services Authority has completed an award for the framework agreement titled "22_02_04 NHS Prescriptions, Cards & Print" in the services category. This agreement encompasses the provision and distribution of secure and non-secure forms, personalised printed products, NHS Cards, and Health Insurance Cards. The contract involves XEROX (UK) LIMITED as the active supplier. The contract was signed on 15th December 2023.

This procurement process by the NHS Business Services Authority presents business growth opportunities for companies in the printing and distribution services industry. The procurement stage has progressed through planning, tender, and award phases. Businesses offering printing and distribution services, especially those with a focus on public sector clients, could be well-suited to compete in such tenders. The contract, which is now active, involves a comprehensive framework accessible to various healthcare organisations across the UK.

## Notice

This framework agreement is for the NHSBSA and wider health family to provide and distribute secure forms, non secure forms, personalised printed products, NHS Cards, Health Insurance Cards.
The Supplier will provide an online ordering portal and customer contact centre with catalogues to order secure and non secure forms:

The framework will be accessible by other Ordering Organisations:
1) the NHS Business Services Authority (NHSBSA) and its successor bodies;
1) NHS organisations in England and Wales. NHS Scotland and Health & Social Care Northern Ireland and any Crown Dependency which may join this Contract during its term.
3) Department of Health and Social Care bodies and NHS bodies in existence at the time of this tender and those created under any NHS restructure; private sector organisations wishing to purchase permitted NHS printed products and wishing to use associated services (e.g private provider organisations);
4) public sector bodies wishing to purchase permitted NHS printed products and wishing to use associated services;
5) voluntary and third sector bodies and charities wishing to purchase permitted NHS printed products and wishing to use associated services; and
6) Members of the Public wishing to receive individual HwHC products.
Products purchased by Authorised Users which provide clinical or support services to NHS patients such as NHS England, NHS Wales and a range of other health organisations; including but not limited to Local Authorities, NHS Trusts, NHS Foundation Trusts, Integrated Care Boards, Health Boards, NHS Provider Organisations, Community Dentists, Pharmacists and Opticians, NHS Employers and the NHS in Scotland and Northern Ireland are to be ordered via the Supplier's online portal. The online ordering portal is accessed by in excess of 1k ordering organisations and more than 7.4k individual customers.

### Lot Information

Lot 1

This framework agreement is for the NHSBSA and wider health family to provide secure forms, non secure forms, personalised printed products, NHS Cards and Health Insurance Cards.
The current requirement is to provide an agreement to produce and distribute personalised cards and/or paper certificates and/or digital exemptions and/or documentation for:

- Medical Exemption (Medex)
- Tax Credits (TC)
- European Health Insurance Card (EHIC)
- Global Health Insurance Card (GHIC)
- NHS Pension payroll information
- Covid Pass

To provide an online ordering portal and customer contact centre with catalogues to order secure and non secure forms:

The Secure catalogue consists of prescription forms used in England and Wales and can either be personalised pads or non-personalised single sheets.

The Non-Secure catalogue consists of national products used across the NHS; these range from dental record cards to specialist neonatal screening cards, multipart patient record and information packs. In addition, the Help with Health Costs catalogue consists of a number of leaflets, posters and application forms which enable certain patients to receive financial assistance with elements of their healthcare.

Renewal: This contract will be awarded for an initial 4 year term with the option to extend for a further 2 years. The initial start date of 01/07/2024 is the date of operational services commencement. It does not include the implementation period which is anticipated to commence in September 2023.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/037669-2023 |
| Notice type | Planning Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Dec 2023 |
| Submission deadline | 11 May 2023 |
| Future notice date | 9 Jan 2023 |
| Award date | 15 Dec 2023 |
| Contract period | 30 Jun 2024 - 1 Jul 2028 |
| Recurrence | 2030 depending on whether options to extend are exercised. |

## Values

| Field | Value |
| --- | --- |
| Tender value | £123,100,000 |
| Lots value | £123,100,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BUSINESS SERVICES AUTHORITY |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | XEROX (UK |

## CPV Codes

### Divisions

- 22 - Printed matter and related products
- 64 - Postal and telecommunications services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 22458000 - Bespoke printed matter
- 64216200 - Electronic information services
- 79824000 - Printing and distribution services
- 85100000 - Health services

## Release History

- 21 Dec 2023 at 12:29 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/037669-2023
- 23 Mar 2023 at 14:17 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/008499-2023
- 21 Jul 2022 at 08:05 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/019835-2022
- 18 Jul 2022 at 10:29 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/019522-2022

## Notice URLs

- http://www.xerox.com
- https://health-family.force.com/s/Welcome
- https://www.nhsbsa.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0352ea. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0352ea.json.