---
title: "ICT20016 Supply of Home to School and Specialised Passenger Transport Planning and Management Solution."
ocid: "ocds-h6vhtk-035358"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-035358"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-035358.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-035358.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DERBYSHIRE COUNTY COUNCIL"
published: "2023-10-24"
---

# ICT20016 Supply of Home to School and Specialised Passenger Transport Planning and Management Solution.

Buyer: DERBYSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-035358

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-035358)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-035358.json)

## Summary

The Derbyshire County Council has completed the procurement process for the ICT20016 Supply of Home to School and Specialised Passenger Transport Planning and Management Solution. The Council sought an externally hosted solution, including software, online data storage, and associated services for managing, scheduling, and optimizing passenger journeys. The procurement method used was an open procedure. The awarded contract is active, and the supplier is 365 Response Ltd.

This tender presents business growth opportunities for companies offering software solutions and services in the transport planning sector. Businesses specializing in industry-specific software packages could find this opportunity well-suited for competition. The contract, awarded by the Derbyshire County Council, involves the provision of innovative transport management solutions that aim to enhance service efficiency and passenger experience, potentially catering to SMEs in the software industry.

## Notice

An externally hosted Home to School and Specialised Transport Planning and Management Solution with a secure user interface, accessible through a web-based browser. The Solution will comprise: a) Software; b) On-line data storage; and c) Associated Services.

### Lot Information

Lot 1

An externally hosted solution with a secure user interface, accessible through a web-based browser to manage, schedule and optimise passengers and journeys for Home to School (both mainstream and specialised) and Adult Social Care transport. The Solution will comprise: Software; On-line data storage; and Associated Services. Currently the Transport Service has to manually input the majority of data to plan and coordinate passengers travelling together to establishments taking into account home location, individual special needs, arrival times, vehicle capacity, acceptable travel duration for journeys etc. The route planning and optimisation is undertaken manually and then manually recorded in the current system. The Service wishes to reduce its reliance on the knowledge of its individual officers and manual data entry and purchase a solution that will record and manage the optimisation of the journeys required to meet service requests/demand, using rules and criteria that can be set by its users, to calculate the most efficient use of vehicles, and routes, calculating and managing potential cost. This could be displayed on a map via a dashboard which shows the types of transport, number of passengers and capacity in a particular location or by showing journeys to a chosen establishment or both. The Council uses a separate system called Proactis to record and maintain its list of approved transport operators. These records are held within a DPS (Dynamic Purchasing System), a framework that is used to award contracts by undertaking further mini competition exercises and Contracts are awarded via the Proactis System. The awards are done via the Proactis System. Currently the details of the contracts that are awarded under the DPS are manually inputted into the current Routewise system. Electronic hard copies of the contracts are stored in the Councils EDRM which is supplied by Open Text version 16.2 as the current system does not have a facility to store this documentation against a contract or operator. The Council recently started implementation of the Granicus CRM solution to manage interactions with its citizens. The Transport Service intends to use a form in this system to collect all relevant information from parents/carers and professionals, with the relevant approvals process to enable service requests for transport to be arranged. The Service would like a way to seamlessly process the data contained in this form via input into the Transport Management solution without the need for manual rekeying.

Options: a) Creative alternative solutions to replace paper bus passes b) Parent Apps c) Driver Apps d) Stakeholder portals

Renewal: This will be reviewed periodically during the course of the contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/031393-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Oct 2023 |
| Submission deadline | 19 Aug 2022 |
| Future notice date | Not specified |
| Award date | 23 Oct 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £450,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DERBYSHIRE COUNTY COUNCIL |
| Locality | MATLOCK |
| Post town | Derby |
| Postcode | DE4 3AG |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF13 South and West Derbyshire |
| Local authority | Derbyshire Dales |
| Electoral ward | Matlock West |
| Westminster constituency | Derbyshire Dales |
| Delivery location | TLF1 Derbyshire and Nottinghamshire, TLF12 East Derbyshire, TLF13 South and West Derbyshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | 365 RESPONSE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48600000 - Database and operating software package

## Release History

- 24 Oct 2023 at 15:37 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/031393-2023
- 16 Aug 2022 at 13:23 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/022651-2022
- 19 Jul 2022 at 10:20 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/019632-2022

## Notice URLs

- http://www.derbyshire.gov.uk/
- https://procontract.due-north.com/Advert/Index?advertId=edd381a7-662d-ea11-80fc-005056b64545

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-035358. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-035358.json.