---
title: "ID 2570047 DAC 16/19 - POLICE OMBUDSMAN FOR NORTHERN IRELAND CASE HANDLING SYSTEM"
ocid: "ocds-h6vhtk-0353b4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0353b4"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0353b4.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0353b4.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POLICE OMBUDSMAN FOR NORTHERN IRELAND"
published: "2022-07-20"
---

# ID 2570047 DAC 16/19 - POLICE OMBUDSMAN FOR NORTHERN IRELAND CASE HANDLING SYSTEM

Buyer: POLICE OMBUDSMAN FOR NORTHERN IRELAND  
Current stage: Award  
OCID: ocds-h6vhtk-0353b4

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0353b4.json)

## Summary

The Police Ombudsman for Northern Ireland is procuring a case handling system under the tender titled "ID 2570047 DAC 16/19." This procurement, categorised under IT services (CPV code 72000000), is located in Belfast, UK. Currently in the award stage, the contract was officially signed on 27 November 2019 and is set to expire on 30 November 2022. The total value of this service contract is £3,863,607. In accordance with the Public Contract Regulations 2015, a standstill period of at least 10 calendar days will be observed before the contract award to allow for any challenges.

This tender presents significant growth opportunities for businesses specialising in IT services, particularly those focused on consulting, software development, and internet support. Companies capable of providing bespoke solutions for case handling systems, especially those familiar with implementation in the public sector or with relevant experience in Northern Ireland, would be well-placed to compete for this contract. The requirement for ongoing support and potential modifications highlights a continuing need for expertise in this domain.

### Lot Information

Lot 1

The Office of the Police Ombudsman for NI (PONI) uses a bespoke case handling system to investigate the majority of its complaints and is the primary investigation system used within the office.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/019724-2022 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jul 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Nov 2019 |
| Contract period | 27 Nov 2019 - 30 Nov 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £3,863,607 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE OMBUDSMAN FOR NORTHERN IRELAND |
| Locality | BELFAST |
| Post town | Not specified |
| Postcode | N/A |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SENSITIVE INFORMATION |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 20 Jul 2022 at 09:48 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/019724-2022

## Notice URLs

- http://www.finance-ni.gov.uk
- https://etendersni.gov.uk/epps
- https://ted.europa.eu/udl?uri=TED:NOTICE:569517-2019:TEXT:EN:HTML

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0353b4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0353b4.json.