--- title: "Branding & Design Services" ocid: "ocds-h6vhtk-0353c2" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0353c2" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0353c2.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0353c2.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "WALES & WEST UTILITIES LTD" published: "2022-07-20" --- # Branding & Design Services Buyer: WALES & WEST UTILITIES LTD Current stage: Tender OCID: ocds-h6vhtk-0353c2 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0353c2) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0353c2.json) ## Summary Wales & West Utilities Ltd is conducting a procurement process for Branding & Design Services, classified under design consultancy services within the services industry. Interested suppliers must express their interest by emailing Rebecca Crisp at rebecca.crisp@wwutilities.co.uk by the deadline of 18th August 2022. This tender is currently in the active stage, with a contract duration of 360 days and an option for up to three additional years. The process follows a selective procurement method, specifically a negotiated procedure with prior call for competition, and requires suppliers to register on the Bravo procurement portal to participate. This tender presents significant opportunities for businesses specialising in creative design, communications, and employee engagement, particularly those with experience in multi-channel strategies and accessibility awareness. Agencies with a proven track record in evolving brand identities across digital and print mediums, as well as those capable of integrating the Welsh language into their designs, would be especially well-suited to compete. Collaboration with existing agencies will be essential, as the successful provider will work closely with the Corporate Affairs team to enhance community engagement and support the sustainability efforts of Wales & West Utilities. ## Notice Wales & West Utilities Limited is looking to appoint a creative design, communications and employee engagement agency to support the delivery of our communications and engagement strategy - both internal and external. Responding to the challenges we face, externally our communications activity is focussed on our involvement in the future energy system and helping the communities we serve go green - as well as the sustainability of our business. Internally, after a period of disruption and change driven by business change to address our new price control and the pandemic, we are focussed on settling our business and our colleagues, and looking towards the future. This sits alongside our day to day activity to communicate the work we do to keep the gas flowing safely to communities across Wales and south west England. The successful provider of this contract will be involved in supporting this activity, working closely with the Corporate Affairs Manager and the Corporate Affairs team. We recently completed a rebranding process, evolving a brand that has been positively received by customers and colleagues alike. We have new brand guidelines in place. Potential providers should demonstrate their ability to interpret, evolve, grow and broaden this brand across digital, print and other channels. WWU play a critical role in communities, and we are highly regulated. Potential providers should demonstrate their ability to operate within these boundaries, and how they will make sure that creative materials are pitched appropriately. As part of this contract we expect to request the following services: Multi-channel communications campaign development/delivery Multi-channel design support Strategic employee communications/engagement delivery We would expect the successful provider to work successfully alongside existing press, digital and public affairs agencies, to deliver these services. Much of our material is safety critical - letting the most vulnerable in society know what to do to keep themselves safe if they have a gas leak, or suspect the presence of carbon monoxide. Therefore, potential providers should demonstrate that they have a clear understanding of the importance of accessibility - and set out the guidelines they would deliver work to. As a company that serves both Wales and south west England, potential providers should demonstrate how they can integrate the Welsh language into designed documents, while keeping the impact on design and production costs to a minimum. We are a small team with a large remit and therefore being able to work effectively and efficiently with our suppliers is paramount. It is crucial that both parties understand and agree on deliverables and deadlines and that high levels of communication are maintained at all times. ### Lot Information Lot 1 Wales & West Utilities Limited is looking to appoint a creative design, communications and employee engagement agency to support the delivery of our communications and engagement strategy - both internal and external. Responding to the challenges we face, externally our communications activity is focussed on our involvement in the future energy system and helping the communities we serve go green - as well as the sustainability of our business. Internally, after a period of disruption and change driven by business change to address our new price control and the pandemic, we are focussed on settling our business and our colleagues, and looking towards the future. This sits alongside our day to day activity to communicate the work we do to keep the gas flowing safely to communities across Wales and south west England. The successful provider of this contract will be involved in supporting this activity, working closely with the Corporate Affairs Manager and the Corporate Affairs team. We recently completed a rebranding process, evolving a brand that has been positively received by customers and colleagues alike. We have new brand guidelines in place. Potential providers should demonstrate their ability to interpret, evolve, grow and broaden this brand across digital, print and other channels. WWU play a critical role in communities, and we are highly regulated. Potential providers should demonstrate their ability to operate within these boundaries, and how they will make sure that creative materials are pitched appropriately. As part of this contract we expect to request the following services: Multi-channel communications campaign development/delivery Multi-channel design support Strategic employee communications/engagement delivery We would expect the successful provider to work successfully alongside existing press, digital and public affairs agencies, to deliver these services. Much of our material is safety critical - letting the most vulnerable in society know what to do to keep themselves safe if they have a gas leak, or suspect the presence of carbon monoxide. Therefore, potential providers should demonstrate that they have a clear understanding of the importance of accessibility - and set out the guidelines they would deliver work to. As a company that serves both Wales and south west England, potential providers should demonstrate how they can integrate the Welsh language into designed documents, while keeping the impact on design and production costs to a minimum. We are a small team with a large remit and therefore being able to work effectively and efficiently with our suppliers is paramount. It is crucial that both parties understand and agree on deliverables and deadlines and that high levels of communication are maintained at all times. Renewal: Additional 36 months in 3 x 12 month increments ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/019738-2022 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Negotiated procedure with prior call for competition | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 20 Jul 2022 | | Submission deadline | 18 Aug 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Approx. every 5 years. | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WALES & WEST UTILITIES LTD | | Locality | NEWPORT | | Post town | Newport | | Postcode | NP10 8FZ | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL54 Monmouthshire and Newport | | Local authority | Newport | | Electoral ward | Tredegar Park and Marshfield | | Westminster constituency | Newport West and Islwyn | | Delivery location | TLL Wales | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79415200 - Design consultancy services ## Release History - 20 Jul 2022 at 10:43 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/019738-2022 ## Notice URLs - https://www.wwutilities.co.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0353c2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0353c2.json.