--- title: "Little Heath School ~ IT & Network Services Tender" ocid: "ocds-h6vhtk-0354f2" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0354f2" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0354f2.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0354f2.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "LITTLE HEATH SCHOOL" published: "2022-07-22" --- # Little Heath School ~ IT & Network Services Tender Buyer: LITTLE HEATH SCHOOL Current stage: Tender OCID: ocds-h6vhtk-0354f2 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0354f2) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0354f2.json) ## Summary The Little Heath School in Berkshire is currently inviting tenders for its IT and Network Services, valued at £670,000. This procurement is at the active tender stage, with the submission deadline set for 23rd September 2022. The selected service provider will undergo a rigorous process under the restricted procedure of selective procurement. The contract is scheduled to commence on 1st August 2023 and will run for three years until 31st July 2026, with a possibility of extension for an additional two years. This tender offers a significant opportunity for small to medium enterprises (SMEs) with expertise in IT and network services within the education sector. Businesses that can demonstrate experience with network design, cloud management, and IT support in a school environment will be particularly well-suited to compete. The contract requires comprehensive on-site and off-site support, creating potential for service providers who can deliver innovative solutions and maintain high-quality standards in a secondary school setting. ## Notice The successful Supplier will be required to provide IT & Network services for Little Heath School. ### Lot Information Lot 1 The selected service provider shall be: *Fully conversant with evolving legislation regarding the provision of IT & Network Services in a Secondary School environment *Required to evidence their Quality Assurance and Security Systems *Required to evidence their proposed Key Performance Indicator measures for the contract *Required to periodically present performance reporting and systems development recommendations to Governors and Senior Staff *Qualified to provide advice and support School IT & Network Services Hardware & Software Procurement activities *Experienced in Network design in a Secondary School environment *Required to support all current and future School systems *Experienced in managing Cloud Based Solutions in a Secondary School environment *Expected to support the interface and management of all Telephony and CCTV Systems The contract will provide onsite support, including maintenance, currently on-site via the Network Manager and three Support Technicians located in school 5 days a week 52 weeks of the year. The School is receptive to proposals of alternative support models. Comprehensive off-site system support is required 24 hours a day, 7 days a week, and 365 days a year. Maintenance and System Development activities shall be undertaken outside the 190 academic term-time days to minimise any disruption to pupil education and teaching activities. The contract will commence on 1 August 2023 for an initial period of three years, ending 31 July 2026 with the opportunity to extend for a further period of up to two years at the discretion of the governing body. The contract will provide Technical Management and on-site technicians, to the School's ICT Infrastructure, including: *Full server support and monitoring *Fully Managed Helpdesk with Remote Support *Full workstation support, software support, hardware support and repairs *Staff and Student Network & email accounts and access setup and management. *Proactive contract management to ensure best value for money across all areas of management systems and utilities. *24/7/365 network monitoring with call out and emergency 24/7/365 contact *Web Filtering via Smoothwall See SQ Document for further information. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/020042-2022 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Jul 2022 | | Submission deadline | 23 Sep 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Jul 2023 - 31 Jul 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £670,000 | | Lots value | £670,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LITTLE HEATH SCHOOL | | Locality | BERKSHIRE | | Post town | Reading | | Postcode | RG31 5TY | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire | | ITL 3 | TLJ16 Berkshire West | | Local authority | West Berkshire | | Electoral ward | Tilehurst Birch Copse | | Westminster constituency | Reading West and Mid Berkshire | | Delivery location | TLJ11 Berkshire | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72700000 - Computer network services ## Release History - 22 Jul 2022 at 15:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/020042-2022 ## Notice URLs - https://litmustms.co.uk/respond/6E892FMYD9 - https://litmustms.co.uk/tenders/UK-UK-Berkshire:-Computer-network-services./6E892FMYD9 - https://www.littleheath.org.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0354f2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0354f2.json.