---
title: "Home Oxygen Service for the South-West Region"
ocid: "ocds-h6vhtk-0355a0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0355a0"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0355a0.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0355a0.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "NHS DEVON INTEGRATED CARE BOARD"
published: "2022-07-25"
---

# Home Oxygen Service for the South-West Region

Buyer: NHS DEVON INTEGRATED CARE BOARD  
Current stage: Tender  
OCID: ocds-h6vhtk-0355a0

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## Summary

The NHS Devon Integrated Care Board is currently conducting a tender process for the "Home Oxygen Service for the South-West Region", which falls under the healthcare services industry category. This procurement is classified as an open procedure, with submissions to be made electronically. The tender period is set to conclude on 2nd September 2022, with services expected to commence on 1st October 2023. The total contract value is approximately £100.19 million and encompasses multiple Integrated Care Boards within the South-West of England, aiming to provide essential oxygen equipment and related services to residents in the area.

This tender presents significant growth opportunities for businesses specialising in healthcare services, particularly those involved in medical equipment supply, installation, and support. Companies that can deliver high-quality, innovative solutions with a focus on sustainability and cost efficiency would be well-suited to compete for this contract. The requirement for a reliable customer contact centre and comprehensive ongoing service reinforces the necessity for experienced suppliers capable of adapting to the varying needs of service users across the South-West region.

## Notice

NHS Devon Integrated Care Board would like to invite suitably qualified and experienced providers to tender for the provision of a Home Oxygen Service ("the Services") for the South West Region. NHS Devon is seeking to establish a joint contractual arrangement for the Services as Lead Commissioner on behalf of all South-West Integrated Care Boards: * NHS Cornwall and Isles of Scilly Integrated Care Board; * NHS Somerset Integrated Care Board; * NHS Dorset Integrated Care Board; * NHS Gloucestershire Integrated Care Board; * NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board; and * NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board. together ("the Commissioners") The Services involve the provision of oxygen equipment, consumables and related services in the homes of service users resident in the South-West of England. This procurement is being administered by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

### Lot Information

Lot 1

NHS Devon would like to invite suitably qualified and experienced providers to tender for the provision of a Home Oxygen Service for the South West Region. NHS Devon is procuring the Services as Lead Commissioner on behalf of all South-West Integrated Care Boards. The Service involves the provision of oxygen equipment, consumables and related services in the homes of service users resident in the South-West of England. NHS Devon, as lead contracting authority on behalf of 7 Integrated Care Boards, is looking to commission Services that provide: * A high level quality * An innovative and greener NHS service with net zero ambition. * A cost effective and efficient service with flexible delivery and installation that improves quality of life for service users. * Service users are supported to ensure they receive a safe and clinically effective treatment. * An equitable service that reduces or eliminates disparities in health outcomes, with a particular focus on those at greatest risk based on social conditions. The Services the Supplier shall carry out include (but is not limited to) the following: * Provide a Customer Contact Centre staffed appropriately 24 hours a day * To receive and process HOOFs and make contact to arrange delivery; * Supply and install the Equipment as directed by the HOOF; * Train the Service User and/or the Carers and ensure that such training is effective * Provide a User Manual to Service Users and clinicians as appropriate * Re-supply and re-stock oxygen supplies; * Reimbursement of electricity costs for Service User's Accounts using static concentrators including self-fill and Transportable (where it is used as the primary source); * Provide Secondary Supply arrangements for use at alternative premises (e.g. secondary addresses; respite; schools) * Supply and service equipment to HOS-AR where applicable * Service and maintain the Equipment This processed is being administered by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner(s). Additional information: The Contract will be for an initial term of 7 years, with an option to extend for any period up to a further 3 years (maximum of 10 years), as defined and at the sole discretion of the Commissioner. Services are scheduled to commence on 1st October 2023. The Services are healthcare services falling within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") which are not subject to the full regime of the Regulations, but is instead governed by the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77). NHS Devon reserves the right not to award the opportunity or to award only part (or a different arrangement) of the opportunity described in this contract notice.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/020216-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Jul 2022 |
| Submission deadline | 2 Sep 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,193,000 |
| Lots value | £100,193,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS DEVON INTEGRATED CARE BOARD |
| Additional buyers | NHS BATH AND NORTH EAST SOMERSET, SWINDON AND WILTSHIRE INTEGRATED CARE BOARD; NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARD; NHS CORNWALL AND ISLES OF SCILLY INTEGRATED CARE BOARD; NHS DORSET INTEGRATED CARE BOARD; NHS GLOUCESTERSHIRE INTEGRATED CARE BOARD; NHS SOMERSET INTEGRATED CARE BOARD |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX2 4QD |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK72 Wiltshire |
| Local authority | Wiltshire |
| Electoral ward | Chippenham Monkton |
| Westminster constituency | Chippenham |
| Delivery location | TLK South West (England) |

## CPV Codes

### Divisions

- 33 - Medical equipments, pharmaceuticals and personal care products
- 42 - Industrial machinery
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 33000000 - Medical equipments, pharmaceuticals and personal care products
- 42996600 - Oxygenation equipment
- 79510000 - Telephone-answering services
- 85000000 - Health and social work services
- 85111700 - Oxygen-therapy services

## Release History

- 25 Jul 2022 at 15:42 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/020216-2022

## Notice URLs

- https://bnssg.icb.nhs.uk/
- https://bsw.icb.nhs.uk/
- https://cios.icb.nhs.uk/
- https://in-tendhost.co.uk/scwcsu/aspx/Home
- https://nhsdorset.nhs.uk/
- https://nhssomerset.nhs.uk/
- https://onedevon.org.uk/
- https://www.nhsglos.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0355a0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0355a0.json.