---
title: "Unified Communications Network Replacement & CCaaS/UCaaS"
ocid: "ocds-h6vhtk-0356cf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0356cf"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0356cf.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0356cf.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTHERN GAS NETWORKS LIMITED"
published: "2022-10-07"
---

# Unified Communications Network Replacement & CCaaS/UCaaS

Buyer: NORTHERN GAS NETWORKS LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-0356cf

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0356cf)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0356cf.json)

## Summary

Northern Gas Networks Limited has recently awarded a contract for the Unified Communications Network Replacement & CCaaS/UCaaS project. This procurement falls under the IT services category and involves the replacement of the current telephony solution alongside WAN, LAN & WLAN. The procurement method used was an Award procedure without prior publication of a call for competition. The buying organisation, Northern Gas Networks Limited, based in Leeds, United Kingdom, awarded the contract on 7th October 2022.

This tender presents opportunities for businesses providing IT services, especially those focused on consulting, software development, and support. Companies with expertise in Unified Communications and Contact Centre solutions are well-suited to compete due to the nature of the project. The contract has been awarded to 4NET TECHNOLOGIES LIMITED TRADING AS FOURNET, a large-scale supplier based in Manchester. Businesses aiming to expand in the IT services sector should consider leveraging their capabilities in cloud infrastructure and agile services to align with the requirements of this contracting opportunity.

## Notice

It is the intention that FourNet replace the current telephony solution alongside the WAN, LAN & WLAN.

### Lot Information

Lot 1

It is the intention that FourNet replace the current telephony solution alongside the WAN, LAN & WLAN. The proposed solution gives NGN far greater resilience to high volumes of incoming calls than our current set up, this is a direct recommendation in the recent Ofgem report and intervention after storm Arwen which NGN need to take action on. FourNet are providing a contact centre and UC platform which is built on the fundamentals of the cloud infrastructure project that is currently being delivered as part of their Agile Cloud service.

### Procurement Information

It will be beneficial this contract to be aligned under the same managed service as our WAN, LAN and Unified Comms contract. No other partner can provide the integration between our Unified Comms solution and contact centre service as we are in contract with FourNet, who leverage their agile cloud for both. FourNet are CXone's only strategic integration partner, due to service interconnect with Agile Cloud. This will be a fully integrated solution rather than siloed services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/028198-2022 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Oct 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Jul 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £568,222 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHERN GAS NETWORKS LIMITED |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS15 8TU |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Garforth & Swillington |
| Westminster constituency | Leeds East |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | 4NET TECHNOLOGIES LIMITED TRADING AS FOURNET; FOURNET |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 7 Oct 2022 at 09:38 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/028198-2022
- 28 Jul 2022 at 09:53 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/020583-2022

## Notice URLs

- http://www.northerngasnetworks.co.uk
- https://www.northerngasnetworks.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0356cf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0356cf.json.