---
title: "Microsoft Dynamics Implementation Partner"
ocid: "ocds-h6vhtk-03572a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03572a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03572a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03572a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TRAFFORD COUNCIL"
published: "2022-10-12"
---

# Microsoft Dynamics Implementation Partner

Buyer: TRAFFORD COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-03572a

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03572a.json)

## Summary

The Trafford Council has awarded a contract for the implementation of Microsoft Dynamics to RedCortex Ltd. The procurement process was completed with the identification of the tender as "Microsoft Dynamics Implementation Partner". It falls under the services category with the main focus on IT services, consulting, software development, and support. The Council intended to migrate its CRM services to Microsoft Dynamics 365. The contract value is GBP 872,740 and was signed on 23rd September 2022.

This tender for the Microsoft Dynamics implementation presents business growth opportunities for IT services providers, software development companies, and consultancy firms. Businesses proficient in CRM migration projects and with expertise in Microsoft technologies are well-suited to compete. Being an open procedure, this procurement aims to enhance the Council's IT capabilities and operational efficiency through the Dynamics 365 platform implementation. The contract period is set to commence on 1st November 2022, enabling successful bidders to contribute to the Council's digital transformation agenda.

## Notice

The current CRM (Civica C360) is end of life and a decision has been made by the Council replace the current CRM with Microsoft Dynamics 365. The software licences for Microsoft Dynamics 365 have been procured via the recent Microsoft Licensing Partner procurement exercise which was concluded last month. There is a requirement to procure a technical implementation partner to provide support with the following: * Provide technical expertise with the migration of the current CRM services to the Dynamics 365 platform * To develop the skills of IT & Digtial resources in Trafford so we can become self-sufficient as a Council * To provide advice and guidance on future support models * To set up the Dynamics 365 environment * To advise on how to make use of the out of the box functionality to improve the processes in scope for migartion * To provide expertise in the implementation approach and phasing of the project

### Lot Information

Lot 1

The current CRM (Civica C360) is end of life and a decision has been made by the Council replace the current CRM with Microsoft Dynamics 365. The software licences for Microsoft Dynamics 365 have been procured via the recent Microsoft Licensing Partner procurement exercise which was concluded last month. There is a requirement to procure a technical implementation partner to provide support with the following: * Provide technical expertise with the migration of the current CRM services to the Dynamics 365 platform * To develop the skills of IT & Digtial resources in Trafford so we can become self-sufficient as a Council * To provide advice and guidance on future support models * To set up the Dynamics 365 environment * To advise on how to make use of the out of the box functionality to improve the processes in scope for migartion * To provide expertise in the implementation approach and phasing of the project Ran as an open OJEU Tender

Renewal: 1 x 12 Months extension option

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/028755-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Oct 2022 |
| Submission deadline | 30 Aug 2022 |
| Future notice date | Not specified |
| Award date | 22 Sep 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £872,740 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRAFFORD COUNCIL |
| Locality | SALE |
| Post town | Manchester |
| Postcode | M33 7ZF |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Trafford |
| Electoral ward | Sale Central |
| Westminster constituency | Wythenshawe and Sale East |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | REDCORTEX |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 12 Oct 2022 at 17:49 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/028755-2022
- 28 Jul 2022 at 18:24 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/020710-2022

## Notice URLs

- http://www.trafford.gov.uk/
- https://procontract.due-north.com/register

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03572a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03572a.json.