---
title: "Care Technology/Technology Enabled Care"
ocid: "ocds-h6vhtk-03579b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03579b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03579b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03579b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON BOROUGH OF SUTTON"
published: "2023-05-17"
---

# Care Technology/Technology Enabled Care

Buyer: LONDON BOROUGH OF SUTTON  
Current stage: Award  
OCID: ocds-h6vhtk-03579b

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03579b.json)

## Summary

The London Borough of Sutton has recently completed an award process for a care technology service aimed at enabling residents to live independently and safely. The service involves 24/7 alarm monitoring centre, mobile responder service, equipment supply and installation, data collection, and maintenance. The contract, worth £7,000,000, was awarded to Medequip Assistive Technology Ltd. The procurement method used was selective, with competitive dialogue as the procurement method detail.

This tender represents an opportunity for businesses in the community health services sector to engage with the London Borough of Sutton. Companies providing installation services, wireless telecommunication systems, alarm-monitoring services, and related technology solutions would be well-suited to compete in this space. The tender aims to support residents with care technology solutions and foster innovation in the delivery of care services, creating new avenues for business growth and collaborations in the care technology industry.

## Notice

Sutton Council has awarded a new care technology service to enable residents of the borough to live well, independently and safely in the place they call home, and deliver financial benefits to the Council.

### Lot Information

Lot 1

Sutton Council has awarded a new care technology service to enable residents of the borough to live well, independently and safely in the place they call home, and deliver financial benefits to the Council. The aim of the care technology service is to support residents to take advantage of the opportunities that care technology can offer wherever possible to support self care, anticipate or prevent a crisis in care from ever happening. The Service Provider will be responsible for: Working with the Council to embed the transformational changes needed to deliver a new care technology service, and deliver its objectives and achieve the outcomes that are set out in this service specification. Working as a trusted advisor to provide advice to the Council regarding new and emerging technology and work with the wider local and regional partnerships and the wider market to ensure continual innovation and development and; Managing the migration of existing service users services (and equipment) from an analogue to a digital ready service by 2025; this includes, the replacement and upgrade (from analogue to digital systems) of the Council's 22 Independent Living Warden alarm call systems. Improving the information on the range of care technology solutions available to service users/residents and professionals in the borough; Supporting the council's workforce development involving training professionals on the range and benefits of care technology to improve client outcomes. Delivery of the Council's Care Technology core service components set out below: 24/7 Alarm Monitoring Centre (including receiving calls for repairs out of hours from housing tenants) 24/7 Mobile Responder Service (personal response) Supplying and installation of care technology equipment for individual use Collection and sharing of data across integrated platforms 24/7 Repairs an ongoing maintenance (collection and recycling) of care technology equipment

Renewal: The contract is for a period of five years with the option to extend for a further two years in two periods of one year. Each one year extension will be agreed at the sole discretion of the Council.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/014007-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive dialogue |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 May 2023 |
| Submission deadline | 30 Aug 2022 |
| Future notice date | Not specified |
| Award date | 24 Apr 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £7,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £7,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF SUTTON |
| Locality | SUTTON |
| Post town | Sutton |
| Postcode | SM1 1EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Sutton |
| Electoral ward | Sutton Central |
| Westminster constituency | Sutton and Cheam |
| Delivery location | TLI63 Merton, Kingston upon Thames and Sutton |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MEDEQUIP ASSISTIVE TECHNOLOGY |

## CPV Codes

### Divisions

- 31 - Electrical machinery, apparatus, equipment and consumables; lighting
- 32 - Radio, television, communication, telecommunication and related equipment
- 51 - Installation services (except software)
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 31620000 - Sound or visual signalling apparatus
- 32260000 - Data-transmission equipment
- 32510000 - Wireless telecommunications system
- 51000000 - Installation services (except software)
- 79711000 - Alarm-monitoring services
- 85323000 - Community health services

## Release History

- 17 May 2023 at 09:17 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/014007-2023
- 29 Jul 2022 at 16:04 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/020872-2022

## Notice URLs

- http://www.sutton.gov.uk/
- https://www.londontenders.org/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03579b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03579b.json.