---
title: "Apricot upgrade to a new database."
ocid: "ocds-h6vhtk-03583a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03583a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03583a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03583a.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "THAMES VALLEY POLICE"
published: "2022-08-02"
---

# Apricot upgrade to a new database.

Buyer: THAMES VALLEY POLICE  
Current stage: Planning  
OCID: ocds-h6vhtk-03583a

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## Summary

Thames Valley Police is inviting suppliers to participate in a tender for upgrading its existing Apricot database to a new cloud-compatible system. This procurement, classified under software package and information systems, has an estimated value of £80,000 and is currently in the planning stage. The tender aims to enhance operations by ensuring functionalities such as triaging victim assistance and facilitating communications. Interested parties should note the future notice date set for 29th September 2023, and must be registered on Bluelight with up-to-date company details to qualify for participation.

This tender presents significant opportunities for businesses, particularly those specialising in software development, database management, and IT support services. Companies that can offer cloud-based solutions enabling remote work and those familiar with data privacy and protection will be well-suited to compete. Additionally, small and medium enterprises (SMEs), social enterprises, and community organisations are encouraged to engage, as their innovative approaches may provide valuable insights into fulfilling Thames Valley Police's operational requirements.

## Notice

We are seeing a supplier to provide a Database to replace our existing Apricot database which can be used to message and phone clients. Any procured service should be fully compatible for 'working from anywhere' to support the flexible working approach of the modern workplace. Preferred service access would be via the public internet using modern web browsers.

### Lot Information

Lot 1

We are seeking suitable suppliers to supply a new database to replace our existing Apricot system. The database should to be able to triage (filter) victims to the correct department to help with victims. To send and receive messages and telephone calls and to store all correspondence on victims profiles. Service, maintain, upgrade (including adding licenses) and customer support. Able to hide sensitive information, only certain departments can see specific information. We anticipate to run an open procurement process depending on the responses received from this PIN. Bidders maybe asked to participate in an engagement exercise. Additional information: With your bid return, please submit a short summary on your software database option for us to consider.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/021109-2022 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Aug 2022 |
| Submission deadline | Not specified |
| Future notice date | 28 Sep 2023 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THAMES VALLEY POLICE |
| Locality | KIDLINGTON, OXON |
| Post town | Oxford |
| Postcode | OX5 1NZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ14 Oxfordshire CC |
| Local authority | Cherwell |
| Electoral ward | Kidlington West |
| Westminster constituency | Bicester and Woodstock |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48612000 - Database-management system
- 48613000 - Electronic data management (EDM)
- 48614000 - Data-acquisition system
- 64215000 - IP telephone services
- 64216100 - Electronic message services
- 64216110 - Electronic data exchange services
- 64216120 - Electronic mail services
- 72261000 - Software support services
- 72312000 - Data entry services
- 72313000 - Data capture services
- 72314000 - Data collection and collation services

## Release History

- 2 Aug 2022 at 12:42 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/021109-2022

## Notice URLs

- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=51214&B=BLUELIGHT
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/32823
- https://www.thamesvalley.police.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03583a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03583a.json.