---
title: "SC22223 - C-Care Technology Resilience Voucher Scheme"
ocid: "ocds-h6vhtk-035855"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-035855"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-035855.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-035855.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "KENT COUNTY COUNCIL"
published: "2023-02-07"
---

# SC22223 - C-Care Technology Resilience Voucher Scheme

Buyer: KENT COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-035855

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## Summary

The Kent County Council has awarded the contract for the "SC22223 - C-Care Technology Resilience Voucher Scheme" to itself. The scheme aims to support Kent-based SMEs affected by the Covid-19 pandemic by providing technology resilience vouchers worth around £300,000. This initiative is part of the C-Care project led by the council, involving partner organisations from the UK and France. The scheme focuses on areas such as web-based activities, remote working technologies, software solutions, digital marketing, skills development, and equipment investments to boost digital capabilities. The voucher scheme was launched in November 2021 and will support 300 SMEs until the end of 2022.

The "C-Care Technology Resilience Voucher Scheme" by Kent County Council presents a significant opportunity for businesses offering digital services. SMEs in Kent looking to enhance their digital presence, implement new technologies, or improve their online activities could benefit from this scheme. Businesses offering IT services, software development, digital marketing, and related solutions are well-suited to compete in areas like web-based activities, remote working technologies, software solutions, digital marketing, and equipment investments. The scheme aims to help SMEs in Kent build resilience, connect with customers digitally, and adapt their operations in response to the pandemic's challenges.

## Notice

C-Care is cross-Channel Interreg project which aims to respond to some of the socio-economic challenges brought about by the Covid-19 pandemic. C-Care is led by Kent County Council and involves 3 other English and 3 French partner organisations who are jointly implementing the project. C-Care will provide support to businesses and individuals at risk of exclusion in the France-Channel England area to aid economic recovery. As part of this project, the Growth & Communities Division within GET is leading on a technology resilience voucher pilot scheme to provide support to Kent businesses. The scheme was launched in November 2021 when Kent SMEs could start to apply for vouchers. A framework of suppliers was procured during the summer of 2021 which resulted in seven suppliers being selected and approved to provide services to Kent businesses under the voucher scheme. A total number of 385 applications were received between November 2021 and June 2022 and 320 were approved. However, 74 (23.12%) of these which have been withdrawn - the main reason being given by SMEs was a lack of a suitable supplier on the framework to deliver the service they wanted. Not every lot was filled by suppliers and only 4 of the 7 suppliers have actually been selected by beneficiary SMEs to complete a voucher project. Some current suppliers have also indicated that they are very near to reaching full capacity to deliver voucher projects.

### Lot Information

Web-based Activities

Enhancements to existing web sites or new landing pages facilitate online sales / bookings Interconnectivity with e-commerce and supply chain platforms

Remote Working Technologies

Pivoting to cloud storage to help with remote team management and operational efficiency Online collaboration tools / CMS / CRM systems

Software solutions & Apps

Development of apps / software solutions to better connect with customers Cyber security & data protection solutions (excluding statutory obligations linked to the General Data Protection Regulation - GDPR

Digital Marketing & Promotional Activities

E-commerce activities (including international) Digital marketing / video / social media / SEO activity to expand customer reach or provide assurance of 'Covid-secure' operations Virtual product / business showcasing (including virtual tours, 3D models, VR, AR etc.)

Skills & Capacity Building

Staff training / digital upskilling including transitioning to hybrid working, programming, cyber & data security etc Virtual meeting tools and training for improving efficiency / connecting to customers

Equipment & small Investments to facilitate digital activity

Investments or equipment to facilitate a new digital process or improve digital resilience including spatial computing Digital infrastructure solutions for click & collect, invoicing etc., infrastructure systems including remote working solutions / VOIP

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/003656-2023 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Feb 2023 |
| Submission deadline | 1 Sep 2022 |
| Future notice date | Not specified |
| Award date | 7 Sep 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KENT COUNTY COUNCIL |
| Additional buyers | EUROPEAN UNION |
| Locality | MAIDSTONE |
| Post town | Rochester |
| Postcode | ME14 1XQ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ45 Mid Kent |
| Local authority | Maidstone |
| Electoral ward | Penenden Heath |
| Westminster constituency | Maidstone and Malling |
| Delivery location | TLJ4 Kent |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KENT COUNTY COUNCIL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 7 Feb 2023 at 09:48 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/003656-2023
- 2 Aug 2022 at 14:31 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/021148-2022

## Notice URLs

- http://www.kent.gov.uk
- http://www.kentbusiness.org.uk
- http://www.kentbusinessportal.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-035855. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-035855.json.