---
title: "Provision of Account Based Ticketing Solution"
ocid: "ocds-h6vhtk-035924"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-035924"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-035924.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-035924.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MERSEYRAIL ELECTRICS 2002 LIMITED"
published: "2024-05-14"
---

# Provision of Account Based Ticketing Solution

Buyer: MERSEYRAIL ELECTRICS 2002 LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-035924

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## Summary

The contracting authority MERSEYRAIL ELECTRICS 2002 LIMITED has awarded a contract for the provision of Account Based Ticketing Solution to iBlocks Limited. The tender, titled "Provision of Account Based Ticketing Solution," under the public transport services by railways industry category involves two lots: Lot 1 for Account Based Ticketing Solution and Lot 2 for Handheld Devices. The procurement method used is a selective negotiated procedure with prior call for competition. The contract was signed on 2nd January 2024, and the successful supplier for Lot 2 was Fujitsu Services Limited. The tender process is now complete.

This tender offers significant growth opportunities for businesses providing services related to public transport ticketing and IT solutions. Companies with expertise in developing account-based ticketing solutions and handheld devices for public transport networks would be well-suited to compete. The tender, initiated by MERSEYRAIL ELECTRICS 2002 LIMITED, aims to modernize ticketing systems, improve customer journeys, enhance accessibility, and align with local and national ticketing strategies. Businesses interested in delivering innovative and sustainable solutions for public transport ticketing can leverage this procurement opportunity to expand their market presence and contribute to the improvement of transportation services within the Liverpool City Region.

## Notice

Contract to provide an Account Based Ticketing Solution which was let under two Lots, Lot 1 - Account Based Ticketing Solution and Lot 2 - Handheld Devices. The purpose of the contract is to provide the following: * A 'token agnostic' ABT solution which will support journey 'taps' from EMV and ITSO will be procured. * Improving customer journeys by modernising ticketing, offering improved accessibility, flexibility, and best value fares; * Enabling integration with other transport operators across multiple modes within the Liverpool City Region; * Supporting changes adopted through the multi operator zonal review; * Introducing a financially sustainable solution that makes best use of existing infrastructure and recent investments, including PVALs and the Smart Metro Portal; * Help protect and grow revenue; and * Adopt a sustainable retail solution that aligns with local and national ticketing strategies

### Lot Information

Account Based Ticketing Solution

Merseyrail are working in close partnership with Liverpool City Region Combined Authority (LCRCA) to transform customer journeys so that customers can benefit from a pay as you go (PAYG) Account Based Ticketing system (ABTS). This aligns with the 'London style ticketing' which is a vision endorsed by Merseyrail and the Metro Mayer of the Liverpool City Region. Lot 1 consists of the provision of account based ticketing software using ITSO, EMV and Barcode.

Options: Option to extend by up to 2 x 12 months or to the end of the Merseyrail and Merseytravel concession agreement (July 2028) whichever is the sooner. In the event the Merseyrail concession is extended beyond July 2028, Merseyrail reserves the right to further extend the contract in 12 month increments to a maximum duration of 6 years in total.

Handheld Devices

Account Based Ticket enable handheld devices that will be used to collect passenger 'taps' whilst on the network. The 'tap' will be sent to the Account Based Ticketing Solution which will determine appropriate course of action. Devices will be used n varied working conditions including, on board trains and at stations.

Options: Option to extend by up to 2 x 12 months or to the end of the Merseyrail and Merseytravel concession agreement (July 2028) whichever is the sooner. In the event the Merseyrail concession is extended beyond July 2028, Merseyrail reserves the right to further extend the contract in 12 month increments to a maximum duration of 6 years in total.

Renewal: Option to extend to the end of the concession agreement between Merseyrail and Merseytravel (July 2028).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/015333-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Negotiated procedure with prior call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 May 2024 |
| Submission deadline | 1 Sep 2022 |
| Future notice date | Not specified |
| Award date | 2 Jan 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MERSEYRAIL ELECTRICS 2002 LIMITED |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L1 1JF |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Brownlow Hill |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLD6 Cheshire, TLD7 Merseyside |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | FUJITSU SERVICES; IBLOCKS |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 34 - Transport equipment and auxiliary products to transportation
- 60 - Transport services (excl. Waste transport)

### Codes

- 30123100 - Ticket-validation machines
- 34980000 - Transport tickets
- 60210000 - Public transport services by railways

## Release History

- 14 May 2024 at 14:48 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/015333-2024
- 4 Aug 2022 at 22:13 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/021490-2022

## Notice URLs

- http://redirect.transaxions.com/events/dw0mt
- https://me-2-procure.org/MerseyrailElectrics/
- https://www.merseyrail.org/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-035924. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-035924.json.