---
title: "Provision of Customer Service Team"
ocid: "ocds-h6vhtk-035993"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-035993"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-035993.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-035993.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "THE PRINCE'S TRUST"
published: "2022-09-12"
---

# Provision of Customer Service Team

Buyer: THE PRINCE'S TRUST  
Current stage: Tender  
OCID: ocds-h6vhtk-035993

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-035993)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-035993.json)

## Summary

The Prince's Trust is inviting tenders for the provision of a Customer Service Team, classified under call centre services. The procurement is currently in the active stage with a total contract value of GBP 2,800,000. The deadline for tender submission is 8th September 2022, and the bid opening is scheduled for the same day in London, UK.

This tender opportunity for the Customer Service Team provision by The Prince's Trust offers significant growth potential for businesses in the call centre services sector. Interested businesses with expertise in customer service management and call centre operations are well-suited to compete in this open procurement process. The procurement method is an open procedure, allowing a fair and transparent competition for interested suppliers.

## Notice

See ITT

### Lot Information

Lot 1

Please note Costing response Documents will be made available post upon request post signing of a confidentiality agreement witch will be accompanied by a TUPE file

Options: 49 month(s) from the commencement date, with 25 initial month(s) and option to extend 2x12 month(s)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/025458-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Sep 2022 |
| Submission deadline | 8 Sep 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,800,000 |
| Lots value | £2,800,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE PRINCE'S TRUST |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2M 7LS |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bishopsgate |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79512000 - Call centre

## Release History

- 12 Sep 2022 at 08:51 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/025458-2022
- 7 Sep 2022 at 15:05 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/025146-2022
- 8 Aug 2022 at 06:36 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/021647-2022

## Notice URLs

- http://www.princes-trust.org.uk
- https://suppliers.multiquote.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-035993. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-035993.json.