---
title: "Dorset ICB - Non-Emergency Patient Transport Services"
ocid: "ocds-h6vhtk-0359f5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0359f5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0359f5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0359f5.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS DORSET INTEGRATED CARE BOARD"
published: "2023-06-01"
---

# Dorset ICB - Non-Emergency Patient Transport Services

Buyer: NHS DORSET INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-0359f5

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## Summary

The Dorset Integrated Care Board (Dorset ICB) conducted a procurement process for Non-Emergency Patient Transport Services. This tender involved three lots, with the first lot, Planned Non-Emergency Patient Transport Service, being valued at £5,032,779 annually. The procurement was managed by NHS South, Central and West Commissioning Support Unit on behalf of the Commissioners. The contract for Lot 1 is scheduled to start on 1st July 2023, with an initial term of 5 years and the potential to extend for up to an additional 3 years.

This tender by the NHS Dorset Integrated Care Board represents an opportunity for businesses in the road transport services sector to provide Non-Emergency Patient Transport Services. Companies with experience in healthcare transportation and a focus on quality and cost efficiency would be well-suited to compete for these opportunities. The procurement process was conducted in accordance with the Public Contracts Regulations 2015, with clear criteria for assessing bids based on quality and cost considerations.

## Notice

Dorset Integrated Care Board (Dorset ICB) were seeking the provision of Non-Emergency Patient Transport Services for three categories which were procured as three separate Lots within a single process. This contract award notice relates to: Lot 1 Planned Non-Emergency Patient Transport Service The NEPT Service promotes access to healthcare provision through an NHS funded transport service for those patients registered with a GP in NHS Dorset meeting the eligibility criteria as set down by NHS England and the Department of Health and Social Care (DHSC). Including vulnerable people by reason of mental health or learning disability, children, and eligible escorts. Full details of the lot including specification, activity, scope and requirements were provided within the procurement documentation. Lot 1 will be contracted for an initial term of 5 years with an option to extend any period up to a further 3 years giving a combined total of circa as defined at the sole discretion of the Commissioner. Services are scheduled to commence on 1st July 2023. The annualised contract values for Lot 1 Planned Non-Emergency Patient Transport Service is PS5,032,779 The procurement was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

### Lot Information

34114122 - Patient Transport Vehicles

Dorset Integrated Care Board (Dorset ICB) were seeking the provision of Non-Emergency Patient Transport Services for three categories which were procured as three separate Lots within a single process. This contract award notice relates to: Lot 1 Planned Non-Emergency Patient Transport Service The NEPT Service promotes access to healthcare provision through an NHS funded transport service for those patients registered with a GP in NHS Dorset meeting the eligibility criteria as set down by NHS England and the Department of Health and Social Care (DHSC). Including vulnerable people by reason of mental health or learning disability, children, and eligible escorts. Full details of the lot including specification, activity, scope and requirements were provided within the procurement documentation. Lot 1 will be contracted for an initial term of 5 years with an option to extend any period up to a further 3 years giving a combined total of circa as defined at the sole discretion of the Commissioner. Services are scheduled to commence on 1st July 2023. The annualised contract values for Lot 1 Planned Non-Emergency Patient Transport Service is PS5,032,779 The procurement was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

Options: Lot 1 will be contracted for an initial term of 5 years with an option to extend any period up to a further 3 years

79512000 - Call Centre

PTAC (Patient Transport Advice Centre) Dorset Integrated Care Board (Dorset ICB) are seeking the provision of Non-Emergency Patient Transport Services in the following three categories which will be procured as three separate Lots within a single process. This lot will cover The Patient Transport Advice Centre Service. The NEPT Service promotes access to healthcare provision through an NHS funded transport service for those patients registered with a GP in NHS Dorset meeting the eligibility criteria as set down by NHS England and the Department of Health and Social Care (DHSC). Including vulnerable people by reason of mental health or learning disability, children, and eligible escorts. The role of the PTAC Provider is to liaise with patients/carers and subject to eligibility criteria book transport for qualifying patients. Full details for each of the Lots including specification, activity, scope and requirements can be found within the procurement documentation. This Lot will be contracted for an initial term of 5 year, with an option to extend any period up to a further 3 years as defined at the sole discretion of the Commissioner. Services are scheduled to commence on 1st July 2023. The annualised contract values for this lot is: Lot 2 PTAC (Patient Transport Advice Centre) - PS146,419 This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Additional information: The services are deemed to be subject to the full regime of current UK procurement legislation and as such this tender will be conducted in accordance with, and governed by, the Public Contracts Regulations 2015. This contract will therefore be awarded in accordance with the provisions applicable in Section 5 (sub-section 7) of the Public Contracts Regulations 2015. The contracting authority will observe the provisions and 10-day standstill period described in the Public Contracts Regulations 2015. Unsuccessful Bidders and applicants will receive scores and reasons for the decision, including the characteristics and relative advantages of the winning bid and the reasons why the Bidder/applicant was unsuccessful.

Unplanned Non-Emergency Patient Transport Service

Unplanned Non-Emergency Patient Transport Service Dorset Integrated Care Board (Dorset ICB) are seeking the provision of Non-Emergency Patient Transport Services in the following three categories which will be procured as three separate Lots within a single process. This lot will cover Unplanned Non-Emergency Patient Transport Service that will be booked by Hospital Trusts. This tends to be more reactive on the day activity. The NEPT Service promotes access to healthcare provision through an NHS funded transport service for those patients registered with a GP in NHS Dorset meeting the eligibility criteria as set down by NHS England and the Department of Health and Social Care (DHSC). Including vulnerable people by reason of mental health or learning disability, children, and eligible escorts. This Lot will be contracted for an initial term of 5 year, with an option to extend any period up to a further 3 years as defined at the sole discretion of the Commissioner. Services are scheduled to commence on 1st July 2023. The annualised contract values for this lot is: Lot 3 Unplanned Non-Emergency Patient Transport Service - PS1,574,851 This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Additional information: The services are deemed to be subject to the full regime of current UK procurement legislation and as such this tender will be conducted in accordance with, and governed by, the Public Contracts Regulations 2015. This contract will therefore be awarded in accordance with the provisions applicable in Section 5 (sub-section 7) of the Public Contracts Regulations 2015. The contracting authority will observe the provisions and 10-day standstill period described in the Public Contracts Regulations 2015. Unsuccessful Bidders and applicants will receive scores and reasons for the decision, including the characteristics and relative advantages of the winning bid and the reasons why the Bidder/applicant was unsuccessful.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/015518-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Jun 2023 |
| Submission deadline | 15 Sep 2022 |
| Future notice date | Not specified |
| Award date | 11 May 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £58,795,624 |
| Lots value | £18,802,939 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active, Cancelled |
| Awards status | Active, Unsuccessful |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS DORSET INTEGRATED CARE BOARD |
| Locality | DORCHESTER |
| Post town | Dorchester |
| Postcode | DT1 1TG |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK64 Dorset |
| Local authority | Dorset |
| Electoral ward | Dorchester West |
| Westminster constituency | West Dorset |
| Delivery location | TLK2 Dorset and Somerset, TLK25 Dorset |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THAMES AMBULANCE SERVICE |

## CPV Codes

### Divisions

- 34 - Transport equipment and auxiliary products to transportation
- 60 - Transport services (excl. Waste transport)
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 34114122 - Patient-transport vehicles
- 60100000 - Road transport services
- 79512000 - Call centre

## Release History

- 1 Jun 2023 at 09:49 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/015518-2023
- 12 May 2023 at 09:58 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/013552-2023
- 8 Aug 2022 at 15:11 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/021774-2022

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://nhsdorset.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0359f5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0359f5.json.
