---
title: "Provision of Hybrid Mail Services"
ocid: "ocds-h6vhtk-035abf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-035abf"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-035abf.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-035abf.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2022-08-10"
---

# Provision of Hybrid Mail Services

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-h6vhtk-035abf

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## Summary

The NHS South, Central & West Commissioning Support Unit (SCW) is modifying its contract with Synertec Ltd to extend hybrid mail services required for the period 1st September 2022 - 31st March 2023. This modification, under Regulation 72 of the Public Contracts Regulations, enables service continuity for the NHSE's upcoming 22/23 flu/COVID-19 booster vaccination programme. SCW will later conduct a competitive procurement for hybrid mail services from 1st April 2023 onward, aiming to meet NHSE requirements effectively.

This tender for the provision of hybrid mail services presents opportunities for businesses in the mailing and electronic mail services sector to engage with SCW and potentially secure contracts. Businesses with expertise in mailing services, particularly hybrid mail solutions, and electronic mail services, may find this tender suitable for competing. The procurement stage is currently focused on contract modification and upcoming competitive procurement, offering businesses a chance to contribute to NHSE's vaccination programme and align with SCW's service continuity objectives.

### Lot Information

Lot 1

This Notice covers the requirement for NHS South, Central & West CSU ("SCW") to continue to have access to a third-party hybrid mailing service, a cornerstone of its Immunisation Management Service ("IMS"), to enable a national contact service for inviting the population for vaccination services. This will be in support of NHSE's forthcoming 22/23 flu/COVID-19 booster vaccination programme. 

SCW is therefore modifying, via Regulation 72(b)(i&ii) of the Public Contracts Regulations 2015, a contract with the incumbent hybrid mail service provider (Synertec Ltd) to cover additional works and services required for the period 1st September 2022 - 31st March 2023 by a maximum additional forecast spend of PS12,500,000. Simultaneously, and to ensure continued legal compliance, SCW will shortly be commencing a longer-term competitive procurement for hybrid mail services to take effect from 1st April 2023 onward. For the avoidance of doubt, SCW's current contract with our hybrid mail provider contains appropriate extension clauses for the period 1st September 2022 - 31st March 2023 - SCW is only seeking to modify the overall maximum contract value.

If SCW does not urgently put this additional third-party capacity in place our ability to deliver NHSE's requirements will be severely compromised, to the point where the 22/23 flu/COVID-19 vaccination programme could be compromised. The modification to the contract will; 1) Ensure service continuity and stability in the run up to, and during the COVID Autumn booster campaign; 2) Leverage last year's competitive procurement and value for money assessment, focussing resource on service delivery, and; 3) Provide a window of opportunity for NHSE to develop further their medium-term strategy which will inform the planned procurement. 

The proposed contract modification, combined with the planned re-procurement for the period 1st April 2023 onward, will enable SCW to deliver on NHSE requirements.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022067-2022 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Aug 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Aug 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £37,500,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | EASTLEIGH |
| Post town | Southampton |
| Postcode | SO50 5PB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ35 South Hampshire |
| Local authority | Eastleigh |
| Electoral ward | Eastleigh Central |
| Westminster constituency | Eastleigh |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SYNERTEC |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 64216120 - Electronic mail services
- 79571000 - Mailing services

## Release History

- 10 Aug 2022 at 16:01 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/022067-2022

## Notice URLs

- http://www.synertec.co.uk
- https://ted.europa.eu/udl?uri=TED:NOTICE:104740-2016:TEXT:EN:HTML
- https://www.england.nhs.uk/
- https://www.scwcsu.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-035abf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-035abf.json.