---
title: "Digital and Legacy Application Services (DALAS)"
ocid: "ocds-h6vhtk-035b5a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-035b5a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-035b5a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-035b5a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE"
published: "2024-04-03"
---

# Digital and Legacy Application Services (DALAS)

Buyer: THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-h6vhtk-035b5a

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## Summary

The Crown Commercial Service (CCS) in partnership with HM Revenue and Customs (HMRC) has completed the procurement process for the Digital and Legacy Application Services (DALAS) framework under the RM6335 ID. The framework aims to support the delivery of future application services and reduce reliance on legacy technologies. The procurement involved two phases, with Phase 1 covering Lots 2a, 2b, 3, and 5. The contract award for this framework took place on 2024-04-03 with an estimated value of £3.2 billion. The CCS acted as the buyer in this process.

This tender opportunity for the DALAS framework presents significant business growth potential for companies offering IT services, consulting, software development, and internet support. Businesses that excel in digital, integration, and program development services will be well-suited to compete for the various lots within the framework. The procurement stage was at the award phase, and the main industry category was IT services. The contract has been awarded to multiple suppliers, creating opportunities for collaboration and growth within the designated service categories.

## Notice

Crown Commercial Service (CCS), working with HM Revenue and Customs (HMRC), has procured a new Framework Agreement for IT Digital and Legacy Application Services (DALAS). The DALAS framework will provide a strategic gateway to support the delivery of future application services and move HMRC toward an application services support model that is less dependent upon legacy technologies. The framework will provide a commercial vehicle to replace existing contractual arrangements that are due to expire between September 2023 and January 2025, and will provide the basis for letting a large proportion of HMRC future application services requirements. The framework will also be available to be utilised by Central Government Departments and all other UK Public Sector Bodies, including Local Authorities, Health, Police, Fire and Rescue, Education and Devolved Administrations. Phase 1 has been delivered which includes Lots 2a, 2b, 3 and 5. Further information is provided at section VI.3 Additional Information.

### Lot Information

Transformation and Innovation Services

Key Services: * Capability analysis and support * Enterprise architecture advice, design and delivery support * Operating model assessment, design and delivery support * Strategy assessment, design and delivery * Service, Technical and Solution architecture advice, design, integration and delivery * Project-based design and delivery services * Intelligent client support/technology validation services * Service and product transformation assessment, design and delivery. * Legacy service decommissioning and disposal * Hackathons and Facilitated 'Citizen Coder' sessions

Large Scale Digital, Integration and Programme Development Services

Key Services: * User-centred design * Integration of software lifecycle from apps dev through release and IT Ops * Process, workflow, forms and application development, deployment and live support using automated tooling to support rapid release of stable products and microservices, through discovery, alpha and beta phases, built on Dev/Sec/Ops principles by design. * Dev-Ops engineering and platform development * Rapid forms creation and deployment * Application hyper and enduring care in Dev/Sec/Ops contexts * Multi-supplier strat-hacks and hackathons * Minimum costed supplier workshare commitment to encourage investment and innovation.

Digital, Integration and Programme Development Services

Key Services: * User-centred design * Integration of software lifecycle from apps dev through release and IT Ops * Process, workflow, forms and application development, deployment and live support using automated tooling to support rapid release of stable products and microservices, through discovery, alpha and beta phases, built on Dev/Sec/Ops principles by design. * Dev-Ops engineering and platform development * Rapid forms creation and deployment * Application hyper and enduring care in Dev/Sec/Ops contexts * Multi-supplier strat-hacks and hackathons * Minimum costed supplier workshare commitment to encourage investment and innovation.

Digital, Application and Integration Run Services

Key Services: * Managing, augmenting and supporting: o new or existing custom applications or BDApps o new or existing enterprise applications o packaged software applications * New or existing middleware, including APIs, API platforms and ESBs * ESCROW services where required * Network-delivered applications * Data, database and middleware management and integration practices, techniques and tooling for achieving consistent access and smart use-case-based recovery to structured and unstructured data across federated technology stacks * Maintenance of infrastructure as code, PaaS and SaaS run and integration via technology or service stacks * Infrastructure as Code

Multi Product Configuration Services

Key Services: * Specialist support across technology services that exist within the scope of the Lot (e.g. Kong, NICE, Pega, Service Now MS Dynamics, Power Platform, Documentum, AI Services) * Software Licensing validation and or preferential purchasing services * Web Hosting Services where required including PPE/sandpit environments * Configurable platform and product maintenance, support, enhancement and release management services including AI and automation products * Product support during contract lifecycle, product/service creation, development and transformation through configuration of pre-built process maps, work-flows, service designators, use-cases within configurable cloud-based strategic PaaS/SaaS products to form technology stack components with a lower cost to serve profile * Data extraction, translation, transfer, conversion and backup, recovery and disposal within target technologies or dependent products

Specialist Product Configuration Services

Key Services: * Specialist support across technology services that exist within the scope of the Lot (e.g. Kong, NICE, Pega, Service Now MS Dynamics, Power Platform, Documentum, AI Services) * Software Licensing validation and or preferential purchasing services * Web Hosting Services where required including PPE/sandpit environments * Configurable platform and product maintenance, support, enhancement and release management services including AI and automation products * Product support during contract lifecycle, product/service creation, development and transformation through configuration of pre-built process maps, work-flows, service designators, use-cases within configurable cloud-based strategic PaaS/SaaS products to form technology stack components with a lower cost to serve profile * Data extraction, translation, transfer, conversion and backup, recovery and disposal within target technologies or dependent products

Capability Pipeline Services

Key Services: * Dev-Ops academy * Scala academy * Pega academy * MS Dynamics and Power Platform academy * SAP academy * Service Now academy * Kong academy * TOGAF architecture academy * NICE academy * Rapid cross training of existing staff

Value Realisation and Design Services

Key Services: * Capability analysis and support * Enterprise architecture advice, design and delivery support * Operating model assessment, design and delivery support * Strategy assessment, design and delivery * Service, Technical and Solution architecture advice, design, integration and delivery * Project-based design and delivery services * Intelligent client support/technology validation services * Service and product transformation assessment, design and delivery. * Legacy service decommissioning and disposal * Hackathons and Facilitated 'Citizen Coder' sessions

Renewal: The initial duration of the Framework is 4 years, with no option to extend. CCS reserve the right to extend lots by varying durations

Digital, Integration and Programme Development Services(Large Scale)

Key Services: * User-centred design * Integration of software lifecycle from apps dev through release and IT Ops * Process, workflow, forms and application development, deployment and live support using automated tooling to support rapid release of stable products and microservices, through discovery, alpha and beta phases, built on Dev/Sec/Ops principles by design. * Dev-Ops engineering and platform development * Rapid forms creation and deployment * Application hyper and enduring care in Dev/Sec/Ops contexts * Multi-supplier strat-hacks and hackathons * Minimum costed supplier workshare commitment to encourage investment and innovation.

Renewal: The initial duration of the Framework is 4 years, with no option to extend. CCS reserve the right to extend lots by varying durations

Digital, Integration and Programme Development Services

Key Services: * User-centred design * Integration of software lifecycle from apps dev through release and IT Ops * Process, workflow, forms and application development, deployment and live support using automated tooling to support rapid release of stable products and microservices, through discovery, alpha and beta phases, built on Dev/Sec/Ops principles by design. * Dev-Ops engineering and platform development * Rapid forms creation and deployment * Application hyper and enduring care in Dev/Sec/Ops contexts * Multi-supplier strat-hacks and hackathons * Minimum costed supplier workshare commitment to encourage investment and innovation.

Renewal: The initial duration of the Framework is 4 years, with no option to extend. CCS reserve the right to extend lots by varying durations

Digital, Application and Integration Run Services

Key Services: * Managing, augmenting and supporting: o new or existing custom applications or BDApps o new or existing enterprise applications o packaged software applications * New or existing middleware, including APIs, API platforms and ESBs * ESCROW services where required * Network-delivered applications * Data, database and middleware management and integration practices, techniques and tooling for achieving consistent access and smart use-case-based recovery to structured and unstructured data across federated technology stacks * Maintenance of infrastructure as code, PaaS and SaaS run and integration via technology or service stacks * Infrastructure as Code

Renewal: The initial duration of the Framework is 4 years, with no option to extend. CCS reserve the right to extend lots by varying durations

Multi Product Configuration Services

Key Services: * Specialist support across technology services that exist within the scope of the Lot (e.g. Kong, NICE, Pega, Service Now MS Dynamics, Power Platform,Documentum, AI Services) * Software Licensing validation and or preferential purchasing services * Web Hosting Services where required including PPE/sandpit environments * Configurable platform and product maintenance, support, enhancement and release management services including AI and automation products. * Product support during contract lifecycle, product/service creation, development and transformation through configuration of pre-built process maps, work-flows, service designators, use-cases within configurable cloudbased strategic PaaS/SaaS products to form technology stack components with a lower cost to serve profile * Data extraction, translation, transfer, conversion and backup, recovery and disposal within target technologies or dependent products.

Renewal: The initial duration of the Framework is 4 years, with no option to extend. CCS reserve the right to extend lots by varying durations

Specialist Product Configuration Services

Key Services: * Specialist support across technology services that exist within the scope of the Lot (e.g. Kong, NICE, Pega, Service Now MS Dynamics, Power Platform,Documentum, AI Services) * Software Licensing validation and or preferential purchasing services * Web Hosting Services where required including PPE/sandpit environments * Configurable platform and product maintenance, support, enhancement and release management services including AI and automation products. * Product support during contract lifecycle, product/service creation, development and transformation through configuration of pre-built process maps, work-flows, service designators, use-cases within configurable cloudbased strategic PaaS/SaaS products to form technology stack components with a lower cost to serve profile. * Data extraction, translation, transfer, conversion and backup, recovery and disposal within target technologies or dependent products.

Renewal: The initial duration of the Framework is 4 years, with no option to extend. CCS reserve the right to extend lots by varying durations

Capability Pipeline Services

Key Services: * Dev-Ops academy * Scala academy * Pega academy * MS Dynamics and Power Platform academy * SAP academy * Service Now academy * Kong academy * TOGAF architecture academy * NICE academy * Rapid upskilling of existing staff

Renewal: The initial duration of the Framework is 4 years with no option to extend. CCS reserve the right to extend lots by varying durations

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/010679-2024 |
| Notice type | Planning Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Apr 2024 |
| Submission deadline | 4 Nov 2022 |
| Future notice date | 15 Sep 2022 |
| Award date | 1 Aug 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,200,000,000 |
| Lots value | £4,200,000,000 |
| Awards value | Not specified |
| Contracts value | £8,400,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled, Planned |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE |
| Additional buyers | CROWN COMMERCIAL SERVICE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SEE CONTRACTS FINDER NOTICE FOR FULL SUPPLIER LIST |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 80 - Education and training services

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 80000000 - Education and training services

## Release History

- 3 Apr 2024 at 08:12 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/010679-2024
- 2 Apr 2024 at 14:08 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/010610-2024
- 22 Sep 2023 at 08:53 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/027990-2023
- 5 May 2023 at 12:49 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/012967-2023
- 28 Feb 2023 at 16:22 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/005908-2023
- 31 Jan 2023 at 09:47 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/002879-2023
- 6 Oct 2022 at 15:10 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/028142-2022
- 5 Oct 2022 at 15:13 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/028003-2022
- 12 Aug 2022 at 11:25 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/022283-2022

## Notice URLs

- https://crowncommercialservice.bravosolution.co.uk
- https://forms.office.com/e/qJadTAv0TS
- https://www.contractsfinder.service.gov.uk/Notice/d1126546-3abe-4e38-a144-19da4a25ed63
- https://www.crowncommercial.gov.uk/
- https://www.crowncommercial.gov.uk/agreements/RM6335
- https://www.find-tender.service.gov.uk/Notice/027990-2023
- https://www.gov.uk/ccs
- https://www.gov.uk/government/publications/esourcing-tool-guidance-for-suppliers
- https://www.gov.uk/government/publications/government-security-classifications

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-035b5a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-035b5a.json.