---
title: "Provision for 111 services in Devon"
ocid: "ocds-h6vhtk-035e8f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-035e8f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-035e8f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-035e8f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS DEVON INTEGRATED CARE BOARD"
published: "2022-08-15"
---

# Provision for 111 services in Devon

Buyer: NHS DEVON INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-035e8f

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-035e8f.json)

## Summary

The NHS Devon Integrated Care Board has awarded a contract for healthcare services, specifically for NHS 111 provision in Devon, to Vocare Limited. The contract started on 16th July 2022 and ends on 30th September 2022, with a possible 10-day extension period. The contract, valued at up to £917,000, is based on calls answered without any minimum volume commitments. This urgent contract aims to ensure the continuity of NHS 111 services in Devon. The procurement method used was an Award procedure without prior publication of a call for competition.

This contract for healthcare services in the Health and social work services category creates opportunities for businesses in the health sector. Companies experienced in providing healthcare services, particularly call handling and service provision, would be well-suited to compete for this contract. The contract location is in Devon, UK, and the procurement stage is in the award phase. Businesses interested in short-term healthcare service provision and experienced in NHS 111 services should consider engaging with the NHS Devon Integrated Care Board for potential future opportunities.

## Notice

NHS Devon ICB has awarded a contract for 111 service provision for Devon to Vocare limited (Totally plc). The contract is to support with the provision of NHS 111 services in the short term. The contract started on 16th July 2022 and ends on 30th September 2022 (with a 10-day optional extension period). The contract value could be up to PS917,000 (excluding VAT) and is based on calls answered with no minimum agreed volumes of activity. This contract is required for reasons of extreme urgency to enable short-term support to ensure the continuity of the provision of NHS 111 services and was brought about by events unforeseeable by the contracting authority.

### Lot Information

Lot 1

NHS Devon ICB has awarded a contract for 111 service provision for Devon to Vocare limited (Totally plc). The contract is to support with the provision of NHS 111 services in the short term. The contract started on 16th July 2022 and ends on 30th September 2022 (with a 10-day optional extension period). The contract value could be up to PS917,000 (excluding VAT) and is based on calls answered with no minimum agreed volumes of activity. The contract covers the whole of Devon and is based on specific dates and times that support for calls is specifically required. Additional information: The services are healthcare services falling within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") which are not subject to the full regime of the Regulations, but is instead governed by the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022498-2022 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Aug 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 15 Jul 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £917,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS DEVON INTEGRATED CARE BOARD |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX2 4QD |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Newtown and St Leonard's |
| Westminster constituency | Exeter |
| Delivery location | TLK4 Devon |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VOCARE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services
- 85100000 - Health services

## Release History

- 15 Aug 2022 at 16:12 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/022498-2022

## Notice URLs

- http://www.onedevon.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-035e8f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-035e8f.json.