---
title: "Remote Advice and Guidance Communication Solution and Access to Expert Clinical Advice"
ocid: "ocds-h6vhtk-035f1e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-035f1e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-035f1e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-035f1e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2023-04-24"
---

# Remote Advice and Guidance Communication Solution and Access to Expert Clinical Advice

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-h6vhtk-035f1e

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## Summary

The NHS Wales Shared Services Partnership-Procurement Services is seeking to procure a Remote Advice and Guidance Communication Solution and Access to Expert Clinical Advice. This procurement falls under the services category with a main procurement classification of supply services of medical personnel. The tender, titled "Remote Advice and Guidance Communication Solution and Access to Expert Clinical Advice," aims to support the delivery of a remote communication solution for clinicians in Wales. The procurement stage is marked as complete, and the tender status is cancelled. The buying organisation is based in Cardiff, United Kingdom, and the primary users of the solution are located across Wales. The deadline for this tender was on 24th April 2023.

This tender presents an opportunity for businesses involved in supplying software packages and information systems, particularly those with expertise in providing solutions for medical personnel. The procurement method used is an open procedure, with options for additional services available. The award for this contract has been granted to Consultant Connect, a supplier based in Oxford, United Kingdom. Businesses interested in contributing to the healthcare sector in Wales through innovative technology solutions would be well-suited to compete in this tender for potential growth and collaboration opportunities.

## Notice

Procure a system to support the delivery of a remote advice and guidance communication solution to clinicians in Wales and through the solution clinicians will be able to securely access the resources of expert clinicians.

### Lot Information

Lot 1

The overall project scope is to procure a communication solution to deliver a remote advice and guidance service to Wales. The system must enable the delivery of simple and auditable communications between users and health providers across and within organisations. The service will function within all areas of primary, secondary, and community care, and mental health and learning disabilities services. Key elements include: Providing a bespoke directory of service based upon location and professional groups. Ability to configure services to support pan-Wales national services. Providing the potential to link with social services and local authority services to support whole system communications. Live reporting via a configurable dashboard. Provide a digital record of advice and guidance provided to users for use in clinical audit, service evaluation, education and appraisal in line with Information Governance requirements.

Options: Options for additional services as described in the Invitation to Tender

Renewal: Option to extend for a further 24 months, in whole or in part.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/011636-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Apr 2023 |
| Submission deadline | 19 Sep 2022 |
| Future notice date | Not specified |
| Award date | 29 Mar 2023 |
| Contract period | Not specified |
| Recurrence | Approximately 3 years from the publication date of this notice, or 5 years if the agreement is extended. |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £5,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF15 7QZ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CONSULTANT CONNECT |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 48000000 - Software package and information systems
- 79625000 - Supply services of medical personnel

## Release History

- 24 Apr 2023 at 10:28 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/011636-2023
- 16 Aug 2022 at 14:39 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/022676-2022

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://etenderwales.bravosolution.co.uk/web/login.shtml
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-035f1e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-035f1e.json.