--- title: "Framework 3: ITSO Card Bureau Services, Blank ITSO Card Supply & ITSO Card Printing & Encoding Equipment and Services" ocid: "ocds-h6vhtk-036209" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036209" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-036209.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-036209.json" source: "Find A Tender Service" current_stage: "Award" buyer: "SMART APPLICATIONS MANAGEMENT LIMITED" published: "2023-02-17" --- # Framework 3: ITSO Card Bureau Services, Blank ITSO Card Supply & ITSO Card Printing & Encoding Equipment and Services Buyer: SMART APPLICATIONS MANAGEMENT LIMITED Current stage: Award OCID: ocds-h6vhtk-036209 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036209) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-036209.json) ## Summary The National Mobilities Procurement Hub (NMPH) is seeking the provision of ITSO Card Bureau Services, Blank ITSO Smartcards, and ITSO Card Printing & Encoding Equipment and Services. The procurement process is active and involves the following UK public sector bodies: Scottish, Welsh, and English local authorities, transport partnerships, national transport bodies, and even bus/rail/tram/ferry operators. The Framework status is active, and the maximum term for the agreement may be extended up to 72 months. This tender offers business growth opportunities for ITSO Card Bureau Service suppliers, Blank ITSO Smartcard providers, and ITSO Card Printing and Encoding Equipment suppliers. Businesses in the computer equipment and supplies industry, focusing on smart card technologies, would be well-suited to compete in the procurement process. The Framework encourages partnership working among suppliers and is open to all UK public sector bodies and transport operators. ## Notice Smart Applications Management Limited (SAM) is the trading name of South West Smart Applications Limited, a Membership based central purchasing body, which owns and runs the National Mobilities Procurement Hub for its Members. This Framework is seeking the provision of ITSO Card Bureau Services, Blank ITSO Smartcards, and ITSO Card Printing and Encoding Equipment for concessionary and commercial passenger transport services, and their ancillary equipment. The ITSO Card Bureau Services requirement (Lot 1) is for the provision of Bureau Services covering a range of CMD types and volumes - including bulk printing. Capable of linking to multiple CMS and ITSO HOPS, the Bureaus will provide a range of Card Printing & Encoding Services as well as support services such as the provision of data entry to the CMS; Customer Letter printing, Card fixing to letters, Distribution to individual addresses as well as centralised fulfilment. The ITSO Blank Card Supply requirement (Lot 2) is for the provision of Blank ITSO Smartcards across a range of CMD types and volumes. The ITSO Card Printing and Encoding Equipment requirement (Lot 3) is for the provision of local ITSO Card Printing and Encoding Equipment linked to a customers own CMS and HOPS, supported by a range of support software and licences to provide additional services to the customer. This Framework is hosting a number of ITSO Card Bureau Services, Blank ITSO Card Supply & ITSO Card Printing & Encoding Equipment and Services Suppliers, as well as support equipment, and services where they add value to enable the Users of the Framework to have a wide choice of supply options. This Framework is hosting a number of Suppliers for ITSO passenger transport services, who are committed to partnership working, including with other Suppliers. This Framework is available for all public sector bodies in the UK, including Local Authorities, Highway Authorities, Combined Authorities, and Regional Transport Authorities in England, Wales, Scotland, and Northern Ireland as well as National Transport Bodies such as Transport for Wales, Transport Scotland, Translink and the Department for Transport. It will also be available for use by any bus/rail/tram/ferry operator in the UK. ### Lot Information ITSO Card Bureau Services This ITSO Card Bureau Services requirement (Lot 1) is for the provision of Bureau Services. It will cover a range of CMD types and volumes - including bulk printing. The Bureau must be able to link to multiple CMS and ITSO HOPS providers to provide an end-to-end service. The Bureau must be able to provide a range of Card Printing & Encoding Services. The Bureau must be able to provide a range of Card support services, including but not limited to: the provision of data entry to the CMS; Customer Letter printing; Card fixing to letters; Addition of 3rd party material to envelopes, and the distribution to individual addresses as well as centralised fulfilment. This Framework Lot is seeking to host a number of ITSO Card Bureau Service Suppliers, with relevant support equipment and additional services where they add value, to enable the Users of the Framework to have a wide choice of supply options. This Framework Lot is seeking to host a number of Suppliers for ITSO passenger transport services, who are committed to partnership working, including with other Suppliers. This Framework Lot will be available for all public sector bodies in the UK, including Local Authorities, Highway Authorities, Combined Authorities, and Regional Transport Authorities in England, Wales, Scotland, and Northern Ireland as well as National Transport Bodies such as Transport for Wales, Transport Scotland, Translink and the Department for Transport. It will also be available for use by any bus/rail/tram/ferry operator in the UK. More detail of who the Framework is for, is outlined in Section VI. Options: An agreement term may be extended from a standard 48 month term, by up to 2 x 12 month periods, making the maximum term available 72 months. Renewal: Because of the specialist nature of the technology and interface requirements, the Framework Agreement may be renewed for up to 2 additional 12 month periods - making a maximum Framework length of 70 months. Blank ITSO Smartcard Supply This Blank ITSO Smartcard Supply requirement (Lot 2) is for the provision of blank ITSO Smartcards. The Lot will cover the provision of a range of CMD types, and be flexible enough to cover a wide range of scale based options. This Framework Lot is seeking to host a number of Blank ITSO Smartcard Suppliers, with any additional services where they add value, to enable the Users of the Framework to have a wide choice of supply options. This Framework Lot is hosting a number of Blank ITSO Smartcard Suppliers for ITSO passenger transport services, who are committed to partnership working, including with other Suppliers. This Framework Lot will be available for all public sector bodies in the UK, including Local Authorities, Highway Authorities, Combined Authorities, and Regional Transport Authorities in England, Wales, Scotland, and Northern Ireland as well as National Transport Bodies such as Transport for Wales, Transport Scotland, Translink and the Department for Transport. It will also be available for use by any bus/rail/tram/ferry operator in the UK. More detail of who the Framework is for, is outlined in Section VI. Options: Because of the specialist nature of the technology and interface requirements, the Framework Agreement may be renewed for up to 2 additional 12 month periods - making a maximum Framework length of 70 months. Renewal: Because of the specialist nature of the technology and interface requirements, the Framework Agreement may be renewed for up to 2 additional 12 month periods - making a maximum Framework length of 70 months. ITSO Card Printing and Encoding Equipment This ITSO Card Printing and Encoding Equipment requirement (Lot 3) is for the provision of locally based equipment to enable ITSO Smartcards to be printed and encoded within a SAM Members own office, or that of their agent. This Framework Lot will require the equipment to be capable of printing full colour on both sides of a card, and be able to encode the full range of ITSO products on a card, as well as additional product and card applications. Suppliers will need to be able to integrate with a range of customer CMS systems to receive and process customer data, such as concessionary travel data, as well as being able to integrate with multiple ITSO HOPS systems to pass on the created card information. This Framework Lot is seeking to host a number of ITSO Card Printing and Encoding Equipment Suppliers, with the necessary support peripherals and consumables, as well as any additional services where they add value, to enable the Users of the Framework to have a wide choice of supply options. This Framework Lot is seeking to host a number of ITSO Card Printing and Encoding Equipment Suppliers, who are committed to partnership working, including with other Suppliers. This Framework Lot will be available for all public sector bodies in the UK, including Local Authorities, Highway Authorities, Combined Authorities, and Regional Transport Authorities in England, Wales, Scotland, and Northern Ireland as well as National Transport Bodies such as Transport for Wales, Transport Scotland, Translink and the Department for Transport. It will also be available for use by any bus/rail/tram/ferry operator in the UK. More detail of who the Framework is for, is outlined in Section VI. Options: Because of the specialist nature of the technology and interface requirements, the Framework Agreement may be renewed for up to 2 additional 12 month periods - making a maximum Framework length of 70 months. Renewal: Because of the specialist nature of the technology and interface requirements, the Framework Agreement may be renewed for up to 2 additional 12 month periods - making a maximum Framework length of 70 months. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/004855-2023 | | Notice type | Planning Notice | | Procurement type | Framework | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Planning, Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 17 Feb 2023 | | Submission deadline | 26 Oct 2022 | | Future notice date | 7 Sep 2022 | | Award date | 20 Jan 2023 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £10,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | SMART APPLICATIONS MANAGEMENT LIMITED | | Additional buyers | SOUTH WEST SMART APPLICATIONS LIMITED | | Locality | PLYMOUTH | | Post town | Plymouth | | Postcode | PL1 1QX | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK4 Devon | | ITL 3 | TLK41 Plymouth | | Local authority | Plymouth | | Electoral ward | St Peter and the Waterfront | | Westminster constituency | Plymouth Sutton and Devonport | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 3 | | Supplier names | BEMROSE BOOTH PARAGON; ESP SYSTEX; EUCLID | ## CPV Codes ### Divisions - 30 - Office and computing machinery, equipment and supplies except furniture and software packages - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 30162000 - Smart cards - 30200000 - Computer equipment and supplies - 30232600 - Encoders - 79800000 - Printing and related services ## Release History - 17 Feb 2023 at 10:33 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/004855-2023 - 15 Sep 2022 at 11:11 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/025916-2022 - 23 Aug 2022 at 11:53 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/023456-2022 ## Notice URLs - http://WWW.TALKTOSAM.CO.UK - http://www.talktosam.co.uk - https://talktosam.co.uk - https://www.talktosam.co.uk/nmph/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036209. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-036209.json.