--- title: "Framework 4: ITSO and Wider Transport Ticketing & Payment Consultancy Support Framework" ocid: "ocds-h6vhtk-03620a" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03620a" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03620a.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03620a.json" source: "Find A Tender Service" current_stage: "Award" buyer: "SOUTH WEST SMART APPLICATIONS LIMITED" published: "2023-02-22" --- # Framework 4: ITSO and Wider Transport Ticketing & Payment Consultancy Support Framework Buyer: SOUTH WEST SMART APPLICATIONS LIMITED Current stage: Award OCID: ocds-h6vhtk-03620a [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03620a) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03620a.json) ## Summary The National Mobilities Procurement Hub (NMPH) has awarded the "Framework 4: ITSO and Wider Transport Ticketing & Payment Consultancy Support Framework" contract to various suppliers. The Framework is open to all UK Public Sector Bodies with transport responsibilities and operators. The procurement process involved consultancy support services for ITSO and wider transport ticketing. The award was made to different suppliers on various dates, with recent contracts signed on 2023-01-21, 2023-01-23, and 2023-01-24. The awarded suppliers include Integrated Transport Planning Limited, MCL Transport Consultants Ltd, and Nic Greaves Public Transport Ltd. This tender opportunity offers potential growth avenues for businesses in the systems and technical consultancy services sector. Companies specialised in smart and integrated ticketing solutions for transportation networks are well-suited to compete. The Framework provides opportunities for partnership working with different consultants, and suppliers can participate in multiple consultancy support service lots. Businesses interested in providing short-term expertise can also benefit from the Fixed Fee Short Term Experts List. The maximum term for the Framework is 72 months, allowing for long-term business prospects. ## Notice Smart Applications Management Limited (SAM) is the trading name of South West Smart Applications Limited, a Membership based central purchasing body, which owns and runs the National Mobilities Procurement Hub for its Members. This Framework is seeking the provision of Consultancy Support Services for ITSO and Wider Transport Ticketing including Payment systems. The ITSO and Wider Transport Ticketing & Payment Consultancy Support Framework (Lot 1) is for the provision of Consultants capable of meeting a range of Core ITSO and Wider Transport Ticketing & Payment support requirements. Framework Lot 2 is for the provision of entry to an Experts Panel of Niche Specialisms based on detailed specialist requirements in the Transport Ticketing and Payment field. Framework Lot 3 is for the provision of Consultants capable of meeting a range of Core Concessionary Travel & Payment support requirements. Framework Lot 4 is for the inclusion of entry to a fixed fee Short Term Experts List (STEL), where Consultants agree to a fixed rate for short term work (Max 10 days), enabling SAM Members to undertake a Direct Award for any Consultant on the Lot 4 Experts List to complete their work. Lot 4 places are conditional on suppliers winning a place on Lots 1, 2 or 3 or a combination of them. This Framework is seeking to host a number of Consultant Suppliers for ITSO and wider passenger transport and payment services, who are committed to partnership working, including with other consultants. This Framework will be available for all public sector bodies in the UK, including Local Authorities, Highway Authorities, Combined Authorities, and Regional Transport Authorities in England, Wales, Scotland, and Northern Ireland as well as National Transport Bodies such as Transport for Wales, Transport Scotland, Translink and the Department for Transport. It will also be available for use by any bus/rail/tram/ferry operator in the UK. More detail of who the Framework is for, is outlined in Section VI. ### Lot Information ITSO and Wider Transport Ticketing & Revenue Consultancy Support This Framework Lot 1 is seeking the provision of Consultancy Support Services for ITSO and Wider Transport Ticketing including Payment systems. It covers a wide range of expert smart ticketing and revenue services from technical development to governance, and project project management to critical friend. It enables Suppliers to offer multiple staff across multiple grades to meet a Members need. This Framework is seeking to host a number of Consultant Suppliers under Lot 1, who are committed to partnership working, including with other consultants. This Framework Lot will be available for all public sector bodies in the UK, including Local Authorities, Highway Authorities, Combined Authorities, and Regional Transport Authorities in England, Wales, Scotland, and Northern Ireland as well as National Transport Bodies such as Transport for Wales, Transport Scotland, Translink and the Department for Transport. It will also be available for use by any bus/rail/tram/ferry operator in the UK. More detail of who the Framework is for, is outlined in Section VI. Options: An agreement term may be extended from a standard 48 month term, by up to 2 x 12 month periods, making the maximum term available 72 months. Renewal: 1 year plus 1 year Experts Panel of Niche Specialisms This Framework Lot 2 is aimed at small value (less than PS30k) commissions across a number of topics where SAM Members may need to seek stand alone, niche specialist advice and support. A range of specialisms will be defined, and there will be up to 5 supplier slots available under each specialism. Tenderers will be able to bid for one primary specialism, one secondary specialism and one tertiary specialism. The specialisms will covers a wide range of expert smart ticketing and revenue services. This Framework is seeking to host a number of Consultant Suppliers under Lot 2, who are committed to partnership working, including with other consultants. This Framework Lot will be available for all public sector bodies in the UK, including Local Authorities, Highway Authorities, Combined Authorities, and Regional Transport Authorities in England, Wales, Scotland, and Northern Ireland as well as National Transport Bodies such as Transport for Wales, Transport Scotland, Translink and the Department for Transport. It will also be available for use by any bus/rail/tram/ferry operator in the UK. More detail of who the Framework is for, is outlined in Section VI. Options: An agreement term may be extended from a standard 48 month term, by up to 2 x 12 month periods, making the maximum term available 72 months. Renewal: 1 year plus 1 year Concessionary Travel Consultancy Services This Framework Lot 3 is seeking the provision of Consultancy Support Services in the delivery of concessionary travel schemes for SAM Members. It covers a wide range of expert concessionary travel ticketing and revenue services from scheme development to average fare setting, to financial processing and operator payment. It enables Suppliers to offer multiple staff across multiple grades to meet a Members need. This Framework is seeking to host a number of Consultant Suppliers under Lot 3, who are committed to partnership working, including with other consultants. This Framework Lot will be available for all public sector bodies in the UK, including Local Authorities, Highway Authorities, Combined Authorities, and Regional Transport Authorities in England, Wales, Scotland, and Northern Ireland as well as National Transport Bodies such as Transport for Wales, Transport Scotland, Translink and the Department for Transport. It will also be available for use by any bus/rail/tram/ferry operator in the UK. More detail of who the Framework is for, is outlined in Section VI. Options: An agreement term may be extended from a standard 48 month term, by up to 2 x 12 month periods, making the maximum term available 72 months. Renewal: 1 year plus 1 year Fixed Fee Short Term Experts List This Framework Lot 4 is for the inclusion of entry to a Short Term Experts List (STEL) based on short term support for a standard fixed fee. The STEL requires Suppliers to agree to a standard fixed rate for short term work across a range of defined areas. The rates will be the same for all Consultant Suppliers. Any SAM Member will then be able to call off any Consultant they wish from the STEL for a maximum contract award of 10 days, and no more than 2 STEL call offs from the same Supplier within a calendar year. The STEL Lot 4 is only available for short term use, with Lots 1, 2 and 3 available to support longer call offs either via direct award or further competition. This Framework is seeking to host a number of Consultant Suppliers under Lot 4, who are committed to partnership working, including with other consultants. This Framework Lot will be available for all public sector bodies in the UK, including Local Authorities, Highway Authorities, Combined Authorities, and Regional Transport Authorities in England, Wales, Scotland, and Northern Ireland as well as National Transport Bodies such as Transport for Wales, Transport Scotland, Translink and the Department for Transport. It will also be available for use by any bus/rail/tram/ferry operator in the UK. More detail of who the Framework is for, is outlined in Section VI. Options: An agreement term may be extended from a standard 48 month term, by up to 2 x 12 month periods, making the maximum term available 72 months. Renewal: Because of the specialist nature of the technology and interface requirements, the Framework Agreement may be renewed for up to 2 additional 12 month periods - making a maximum Framework length of 70 months. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/005301-2023 | | Notice type | Planning Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Large, SME | | All stages | Planning, Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Feb 2023 | | Submission deadline | 26 Oct 2022 | | Future notice date | 7 Sep 2022 | | Award date | 20 Jan 2023 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £4,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | SOUTH WEST SMART APPLICATIONS LIMITED | | Additional buyers | SOUTH WEST SMART APPLICATIONS LTD; SOUTH WEST SMART APPLICATIONS MANAGEMENT LIMITED | | Locality | PLYMOUTH | | Post town | Plymouth | | Postcode | PL1 1QX | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK4 Devon | | ITL 3 | TLK41 Plymouth | | Local authority | Plymouth | | Electoral ward | St Peter and the Waterfront | | Westminster constituency | Plymouth Sutton and Devonport | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 9 | | Supplier names | INTEGRATED TRANSPORT PLANNING; MAASTRAN LTD T/A SMARTRAN CONSULTING; MCL TRANSPORT CONSULTANTS; NIC GREAVES PUBLIC TRANSPORT; REBEL PMI; ROWDAN ASSOCIATES; SOUTH WEST SMART APPLICATIONS; SYSTRA; UNICARD | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72220000 - Systems and technical consultancy services ## Release History - 22 Feb 2023 at 13:35 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/005301-2023 - 15 Sep 2022 at 11:11 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/025914-2022 - 23 Aug 2022 at 11:54 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/023457-2022 ## Notice URLs - http://www.talktosam.co.uk - https://www.talktosam.co.uk - https://www.talktosam.co.uk/nmph/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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