---
title: "Pre-Procurement Market Engagement (PPME) for Provision of a Countywide Information and Advice Helpline for Voluntary, Community, Faith and Social Enterprise Support (HertsHelp)"
ocid: "ocds-h6vhtk-03625c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03625c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03625c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03625c.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "HERTFORDSHIRE COUNTY COUNCIL"
published: "2022-08-24"
---

# Pre-Procurement Market Engagement (PPME) for Provision of a Countywide Information and Advice Helpline for Voluntary, Community, Faith and Social Enterprise Support (HertsHelp)

Buyer: HERTFORDSHIRE COUNTY COUNCIL  
Current stage: Planning  
OCID: ocds-h6vhtk-03625c

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## Summary

The Hertfordshire County Council is conducting Pre-Procurement Market Engagement (PPME) for the provision of a countywide information and advice helpline service for voluntary, community, faith, and social enterprise support named HertsHelp. This initiative serves as a gateway for residents to access various services across Hertfordshire. The PPME stage is intended to gather feedback to help inform the Council's decisions and options, without committing to a formal procurement process at this point. The future notice date for potential procurement activities is set for 24th August 2022.

This tender by Hertfordshire County Council for the HertsHelp service presents an opportunity for businesses operating in the administration, community services, and social work sectors. As the Council seeks engagement from suppliers to shape future procurement activities, businesses providing related services are encouraged to participate in the PPME stage to potentially position themselves for future contracting opportunities. Given the nature of the service and the Council's regional authority classification, businesses offering collaborative and sector-specific solutions are well-suited to compete in this initiative.

## Notice

Hertfordshire County Council (the 'Council') is carrying out Pre-Procurement Market Engagement ('PPME') for the HertsHelp telephone information and advice helpline service which acts as a gateway for all Hertfordshire residents to access voluntary sector services, community based health and social care services across Hertfordshire.The Council will consider the feedback received to help inform the Council's options and further decision making. For the avoidance of doubt, this stage of the project is not part of a formal procurement process and the Council is not committing, at this stage, to carrying out such a process. Participation or non-participation in the PPME shall not prevent any supplier participating in a potential future procurement, nor is it intended that any information supplied as part of the PPME shall place any supplier at an advantage in a potential procurement process. Participation in the PPME will be at each organisation's own cost. No expense in responding to

### Lot Information

Lot 1

Hertfordshire County Council (the 'Council') is carrying out Pre-Procurement Market Engagement ('PPME') for the HertsHelp telephone information and advice helpline service which acts as a gateway for all Hertfordshire residents to access voluntary sector services, community based health and social care services across Hertfordshire.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/023575-2022 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Aug 2022 |
| Submission deadline | Not specified |
| Future notice date | 23 Aug 2022 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HERTFORDSHIRE COUNTY COUNCIL |
| Locality | HERTFORD |
| Post town | Stevenage |
| Postcode | SG13 8DE |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | East Hertfordshire |
| Electoral ward | Hertford Castle |
| Westminster constituency | Hertford and Stortford |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 75100000 - Administration services
- 75200000 - Provision of services to the community
- 85300000 - Social work and related services
- 98300000 - Miscellaneous services

## Release History

- 24 Aug 2022 at 10:07 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/023575-2022

## Notice URLs

- http://www.hertfordshire.gov.uk
- https://in-tendhost.co.uk/supplyhertfordshire/aspx/BuyerProfiles

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03625c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03625c.json.
