---
title: "NHSmail"
ocid: "ocds-h6vhtk-0362e0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0362e0"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0362e0.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0362e0.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS DIGITAL"
published: "2022-08-25"
---

# NHSmail

Buyer: NHS DIGITAL  
Current stage: Award  
OCID: ocds-h6vhtk-0362e0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0362e0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0362e0.json)

## Summary

The NHS Digital organisation has awarded the NHSmail contract for electronic mail services to ACCENTURE (UK) LIMITED. The contract, valued at £160,883,851, was initially signed on 1st June 2015 for a period of 60 days and has been extended to 21st March 2023. The procurement falls under the services category and is located in Newcastle. Key activities include the migration of NHSmail user accounts and the provision of enhanced services. The main procurement method is through a tender.

This tender for the NHSmail contract presents significant business growth opportunities for companies providing electronic mail services and IT solutions. Businesses with expertise in email systems, digital communication tools, and service enhancement technologies would be well-suited to compete for this contract. The variation notices executed during the contract term highlight the continuous development and adaptation required to meet evolving user needs and technology advancements within the healthcare industry.

### Lot Information

Lot 1

A Variation Notice has been executed to provide for organisations to adopt the new ICS structures as defined in the most recent re-organisation of the NHS.
The level of detail regarding which Clinical Commissioning Groups (CCG's) would be merging, what GP's and trusts would be included or involved or how social care would be impacted at the time of the change was relatively unknown.
NHS Digital knew that Organisation Data Service (ODS) codes would be changed, and users may be moved from one organisation to another. One organisation may be split between different ICS's. The data will also need to flow appropriately between the organisations and would need to be 'rehomed' within the NHSmail portal to the new ODS code. 
The Variation Notice required the supplier proceed with supporting the organisations listed in scope in preparation for the ICS changes. 
In addition, this modification also covered the potential data and identity movements that may have been required to facilitate the formation of ICS's.
The NHSmail Contract was awarded in June 2015 for the provision of an electronic mail service to health and care organisations. The services provided under this Contract support c.1.7M users of NHSmail. 
Over the term of the Contract, the services provided have continually been developed and enhanced introducing new capabilities to meet the demands of users, for example collaboration tools, Microsoft Teams and SharePoint.

In 2020, NHSmail user accounts migrated from the legacy Exchange 2013 to Exchange Online. 

During the original and extended term, there have been a number of Variation Notices executed.

It has also come to the attention of NHS Digital that the original 'Total Final Value' included in the OJEU Contract Notice 2015/S 122-223803 for the contract publication included an estimated contract value. The accurate 'Total Final Value' of the initial five-year term of the contract is PS115,588,735. This value includes the cost of all contract variations undertaken within the initial five-year term of the contract. 
NHS Digital has also exercised its right to extend the contract to 21 March 2023. The value of the costs incurred within the extension period to date is PS45,295,116. This includes the costs associated with the extended term as well as all contract variations undertaken within the extension period to date as permitted under PCR 2015 Reg 72.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/023767-2022 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Aug 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 May 2015 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £160,883,851 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS DIGITAL |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 4AP |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Hunslet & Riverside |
| Westminster constituency | Leeds South |
| Delivery location | TLE42 Leeds |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCENTURE (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 64 - Postal and telecommunications services

### Codes

- 48811000 - E-mail system
- 64216120 - Electronic mail services

## Release History

- 25 Aug 2022 at 12:00 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/023767-2022

## Notice URLs

- http://www.accenture.com
- https://ted.europa.eu/udl?uri=TED:NOTICE:063086-2014:TEXT:EN:HTML
- https://www.digital.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0362e0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0362e0.json.