--- title: "Healthwatch Oxfordshire" ocid: "ocds-h6vhtk-036312" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036312" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-036312.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-036312.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "OXFORDSHIRE COUNTY COUNCIL" published: "2022-08-25" --- # Healthwatch Oxfordshire Buyer: OXFORDSHIRE COUNTY COUNCIL Current stage: Tender OCID: ocds-h6vhtk-036312 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036312) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-036312.json) ## Summary The Oxfordshire County Council has initiated a tender process for the provision of a Healthwatch service in Oxfordshire under the Social Care Act 2021. This service aims to involve local residents in decision-making processes, monitor the standard of care services, and make recommendations for service improvements. The tender, with ID DN627527, falls under the 'services' main procurement category and has a contract value of £1,454,165 GBP. The procurement method is an open procedure, and the tender period ends on September 16, 2022, with an award period starting on the same date. This opportunity presents businesses in the healthcare and social services sector with a chance to engage in delivering high-quality and inclusive care services in Oxfordshire. Companies with expertise in advocating for community involvement, conducting service quality assessments, and collaborating with stakeholders will be well-suited to compete for this tender. The Oxfordshire County Council, acting as the buying organisation, is seeking a partner to enhance local care provisions and actively engage with local oversight committees and Healthwatch England. ## Notice The Council is commissioning a Healthwatch Service for Oxfordshire, as required under the Social Care Act 2021. Oxfordshire County Council has a legal requirement to commission Healthwatch services as per the Social Care Act 2012. The service must carry out particular activities as set out below: 1. Promote and support the involvement of local people in the commissioning, the provision and scrutiny of local care services. 2. Enable local people to monitor the standard of provision of local care services and whether and how local care services could and ought to be improved; 3. Obtain the views of local people regarding their needs for, and experiences of, local care services and importantly to make these views known; 4. Make reports and recommendations about how local care services could or ought to be improved. These should be directed to commissioners and providers of care services, and people responsible for managing or scrutinising local care services and shared with Healthwatch England. 5. Provide advice and information about access to local care services so choices can be made about local care services; 6. Formulate views on the standard of provision and whether and how the local care services could and ought to be improved; and share these views with Healthwatch England. 7. Make recommendations to Healthwatch England to advise the Care Quality Commission to conduct special reviews or investigations (or, where the circumstances justify doing so, making such recommendations direct to the CQC); and to make recommendations to Healthwatch England to publish reports about particular issues. 8. Provide Healthwatch England with the intelligence and insight it needs to enable it to perform effectively. These outcomes will be delivered by: * Advocating for high-quality and timely inclusion of Oxfordshire residents and service users in local decision-making processes, including informal and formal processes; * Conducting at least one major or two small projects into the quality of local health and/or care services annually; making recommendations for service improvements where necessary. * Maintaining a regular outreach programme with members of the public, service-users and voluntary sector partners; * Working in partnership with voluntary sector colleagues to engage with seldom heard groups; * Routinely analysing ongoing feedback received from our outreach programme or through unsolicited feedback, reporting the findings to local providers and commissioners; * Working with partners to ensure an effective information sharing and signposting function; * Working closely with local CQC inspectors to provide evidence to their inspection programme; * Actively reporting to or participating in local oversight committees, including but not limited to the Health & Wellbeing Board and Joint Health Overview and Scrutiny Committee. ### Lot Information Lot 1 The Council is commissioning a Healthwatch Service for Oxfordshire, as required under the Social Care Act 2021. Oxfordshire County Council has a legal requirement to commission Healthwatch services as per the Social Care Act 2012. The service must carry out particular activities as set out below: 1. Promote and support the involvement of local people in the commissioning, the provision and scrutiny of local care services. 2. Enable local people to monitor the standard of provision of local care services and whether and how local care services could and ought to be improved; 3. Obtain the views of local people regarding their needs for, and experiences of, local care services and importantly to make these views known; 4. Make reports and recommendations about how local care services could or ought to be improved. These should be directed to commissioners and providers of care services, and people responsible for managing or scrutinising local care services and shared with Healthwatch England. 5. Provide advice and information about access to local care services so choices can be made about local care services; 6. Formulate views on the standard of provision and whether and how the local care services could and ought to be improved; and share these views with Healthwatch England. 7. Make recommendations to Healthwatch England to advise the Care Quality Commission to conduct special reviews or investigations (or, where the circumstances justify doing so, making such recommendations direct to the CQC); and to make recommendations to Healthwatch England to publish reports about particular issues. 8. Provide Healthwatch England with the intelligence and insight it needs to enable it to perform effectively. These outcomes will be delivered by: * Advocating for high-quality and timely inclusion of Oxfordshire residents and service users in local decision-making processes, including informal and formal processes; * Conducting at least one major or two small projects into the quality of local health and/or care services annually; making recommendations for service improvements where necessary. * Maintaining a regular outreach programme with members of the public, service-users and voluntary sector partners; * Working in partnership with voluntary sector colleagues to engage with seldom heard groups; * Routinely analysing ongoing feedback received from our outreach programme or through unsolicited feedback, reporting the findings to local providers and commissioners; * Working with partners to ensure an effective information sharing and signposting function; * Working closely with local CQC inspectors to provide evidence to their inspection programme; * Actively reporting to or participating in local oversight committees, including but not limited to the Health & Wellbeing Board and Joint Health Overview and Scrutiny Committee. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/023846-2022 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 25 Aug 2022 | | Submission deadline | 16 Sep 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | £1,454,165 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | OXFORDSHIRE COUNTY COUNCIL | | Locality | OXFORD | | Post town | Oxford | | Postcode | OX1 1ND | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire | | ITL 3 | TLJ14 Oxfordshire CC | | Local authority | Oxford | | Electoral ward | Osney & St Thomas | | Westminster constituency | Oxford West and Abingdon | | Delivery location | TLJ14 Oxfordshire CC | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85140000 - Miscellaneous health services ## Release History - 25 Aug 2022 at 15:50 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/023846-2022 ## Notice URLs - http://www.oxfordshire.gov.uk - https://procontract.due-north.com/Advert/Index?advertId=90368d39-8c24-ed11-8117-005056b64545 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036312. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-036312.json.