---
title: "NHS Volunteer Responder Service Design Partner"
ocid: "ocds-h6vhtk-036327"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036327"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-036327.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-036327.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "NHS ENGLAND"
published: "2022-08-26"
---

# NHS Volunteer Responder Service Design Partner

Buyer: NHS ENGLAND  
Current stage: Tender  
OCID: ocds-h6vhtk-036327

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036327)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-036327.json)

## Summary

The NHS England is seeking a Service Design Partner for the NHS Volunteer Responder Programme. The procurement involves research and development services and related consultancy services within the "services" category. The contract value is £208,333, with a 180-day duration. The procurement method is an open procedure. The tender period ends on 27th September 2022, with bid opening on the same day.

This tender provides an opportunity for businesses offering design consultancy, research services, and health services. Businesses adept in community health, evaluation consultancy, and performance review services would be well-suited to compete. The contract aims to redesign the NHSVR programme to meet post-Covid-19 needs, creating opportunities for service providers to enhance the operating model and support national volunteering efforts.

## Notice

1.1.2. The current NHSVR service has been designed in response to the Covid-19 pandemic and therefore it has evolved over the last two years. 1.1.3. More recently the service has been expanded to provide national volunteering support to the Covid-19 vaccination programme, with steward volunteers supporting on a shift basis, coordinated through the NHSVR programme
1.1.4. Working independently alongside the other programme providers delivering the NHSVR programme, a service design partner is required for the first year of the new programme to work independently with the Commissioner, the service management provider and the digital platform provider as well a number of key stakeholders to provide objective recommendations for the redesign the service to meet the post Covid-19 NHS and local service provider needs

### Lot Information

Lot 1

A service design partner is required to work independently with stakeholders to provide recommendations to redesign the service.

The supplier is required to develop a methodology and produce recommendations of the service redesign process. The service redesign will involve a range of activities including for example, working with the service management and digital platform providers to develop new roles, operating models that can be piloted and participating in facilitated task/role/service design sessions followed by testing.

1.1.6. The strategic objective of this particular contract is to support the overall programme by improving the operating model

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/023881-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Aug 2022 |
| Submission deadline | 27 Sep 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £208,333 |
| Lots value | £208,333 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 72221000 - Business analysis consultancy services
- 72242000 - Design-modelling services
- 73000000 - Research and development services and related consultancy services
- 73110000 - Research services
- 73300000 - Design and execution of research and development
- 73430000 - Test and evaluation
- 79313000 - Performance review services
- 79415200 - Design consultancy services
- 79419000 - Evaluation consultancy services
- 85100000 - Health services
- 85322000 - Community action programme
- 85323000 - Community health services

## Release History

- 26 Aug 2022 at 08:47 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/023881-2022

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.england.nhs.uk/
- https://www.england.nhs.uk//

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036327. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-036327.json.