--- title: "(NU/1808) Supply of a Survey Platform" ocid: "ocds-h6vhtk-036343" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036343" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-036343.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-036343.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "NEWCASTLE UNIVERSITY" published: "2022-12-07" --- # (NU/1808) Supply of a Survey Platform Buyer: NEWCASTLE UNIVERSITY Current stage: Tender OCID: ocds-h6vhtk-036343 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036343) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-036343.json) ## Summary Newcastle University is seeking a secure survey platform to collect and analyse data from students and staff across all faculties. The platform should provide powerful analytics, reporting tools, and technical support. The procurement process is currently at the tender stage, with an expected contract start in January 2023, going live in March 2023. Expressions of interest are invited, with a deadline of Thursday 15th December 2022 at 16:00 BST. This tender presents an opportunity for businesses to supply and support a survey platform for Newcastle University, catering to its diverse stakeholder group. Businesses offering existing off-the-shelf solutions used in educational institutions of comparable size are encouraged to apply. The procurement method is open, and businesses capable of meeting the university's survey requirements are suitable candidates for this opportunity. ## Notice Newcastle University is looking for a secure, customisable easy to use survey platform to collect and analyse data provided by our colleagues, contingent colleagues and postgraduate students across all Faculties. Data could be gathered through a quick pulse survey or as part of a comprehensive listening strategy with a view to generating actionable insights and identifying opportunities for impact. Newcastle University has in the region of 28,000 students and 6,000 staff. The University requires a licence for approximately 6,500 stakeholders who may use the survey platform as end users. To date various licence agreements have been in place across the University for a range of survey platform providers for use across research, academic and cross-cutting requirements. The lack of consistency in terms of features and capability of these platforms has led to challenges when conducting data gathering exercises across target audiences. Therefore, the University is clear that the need to administer well-designed surveys exceeds the scale and capability of existing provision. The University's ambition is to provide a positive survey experience for all colleagues and students, enabled by a platform which includes powerful analytics, reporting tools and technical support when needed. The scope of this tender is for the supply and support of a survey platform to be used by all members of the University, including those located in our Branch Campuses in Malaysia and Singapore. Please note that tenders are only invited from bidders who have an existing off the shelf solution, deployed in an educational institutions of comparable size and scale (as detailed in the ITT documentation). We will not consider bespoke solutions. The contract is expected to commence in January 2023 ready to 'go-live' in March 2023, but for purposes of licensing will run for an initial 12 months from the go-live date, ending March 2024. If the performance of the successful tenderer fulfils the expectations of the University during the initial 12-month contract period, then a further 12-month contract may be awarded to run from March 2023 until March 2024, subject to mutual agreement. A final 12-month contract may then also be awarded on the same basis, to run from March 2024 to March 2025. Expressions of interest in this project can be made by registering via the University etendering portal at: https://procontract.duenorth.com/Advert/Index?advertId=04769952-ff60-ed11-811b-9f38301b3091 The contract reference is NU/1808. The deadline for expressing an interest is Thursday 8th December 2022 at 16:00 BST. ### Lot Information Lot 1 Newcastle University is looking for a secure, customisable easy to use survey platform to collect and analyse data provided by our colleagues, contingent colleagues and postgraduate students across all Faculties. Data could be gathered through a quick pulse survey or as part of a comprehensive listening strategy with a view to generating actionable insights and identifying opportunities for impact. Newcastle University has in the region of 28,000 students and 6,000 staff. The University requires a licence for approximately 6,500 stakeholders who may use the survey platform as end users. To date various licence agreements have been in place across the University for a range of survey platform providers for use across research, academic and cross-cutting requirements. The lack of consistency in terms of features and capability of these platforms has led to challenges when conducting data gathering exercises across target audiences. Therefore, the University is clear that the need to administer well-designed surveys exceeds the scale and capability of existing provision. The University's ambition is to provide a positive survey experience for all colleagues and students, enabled by a platform which includes powerful analytics, reporting tools and technical support when needed. The scope of this tender is for the supply and support of a survey platform to be used by all members of the University, including those located in our Branch Campuses in Malaysia and Singapore. Please note that tenders are only invited from bidders who have an existing off the shelf solution, deployed in an educational institutions of comparable size and scale (as detailed in the ITT documentation). We will not consider bespoke solutions. The contract is expected to commence in January 2023 ready to 'go-live' in March 2023, but for purposes of licensing will run for an initial 12 months from the go-live date, ending March 2024. If the performance of the successful tenderer fulfils the expectations of the University during the initial 12-month contract period, then a further 12-month contract may be awarded to run from March 2023 until March 2024, subject to mutual agreement. A final 12-month contract may then also be awarded on the same basis, to run from March 2024 to March 2025. Expressions of interest in this project can be made by registering via the University etendering portal at: https://procontract.due-north.com/Advert/Index?advertId=04769952-ff60-ed11-811b-9f38301b3091 The contract reference is NU/1808. The deadline for expressing an interest is Thursday 8th December 2022 at 16:00 BST. Additional information: Expressions of interest in this project can be made by registering via the University etendering portal at: https://procontract.due-north.com/Advert/Index?advertId=04769952-ff60-ed11-811b-9f38301b3091 The contract reference is NU/1808. The deadline for expressing an interest is Thursday 8th December 2022 at 16:00 BST. Renewal: The contract is expected to commence in January 2023 ready to 'go-live' in March 2023, but for purposes of licensing will run for an initial 12 months from the go-live date, ending March 2024. If the performance of the successful tenderer fulfils the expectations of the University during the initial 12-month contract period, then a further 12-month contract may be awarded to run from March 2023 until March 2024, subject to mutual agreement. A final 12-month contract may then also be awarded on the same basis, to run from March 2024 to March 2025. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/034611-2022 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Dec 2022 | | Submission deadline | 12 Dec 2022 | | Future notice date | 16 Oct 2022 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NEWCASTLE UNIVERSITY | | Locality | NEWCASTLE | | Post town | Newcastle upon Tyne | | Postcode | NE1 7RU | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC43 Tyneside | | Local authority | Newcastle upon Tyne | | Electoral ward | Monument | | Westminster constituency | Newcastle upon Tyne Central and West | | Delivery location | TLC22 Tyneside | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79311000 - Survey services ## Release History - 7 Dec 2022 at 11:58 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/034611-2022 - 11 Nov 2022 at 16:45 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/032109-2022 - 26 Aug 2022 at 10:11 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/023912-2022 ## Notice URLs - https://procontract.due-north.com/Advert/Index?advertId=04769952-ff60-ed11-811b-9f38301b3091 - https://procontract.duenorth.com/Advert/Index?advertId=04769952-ff60-ed11-811b-9f38301b3091 - https://www.ncl.ac.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036343. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-036343.json.