---
title: "QUB/2301/22 Global Student Recruitment - Lead Management Services"
ocid: "ocds-h6vhtk-036545"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036545"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-036545.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-036545.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "QUEEN'S UNIVERSITY BELFAST"
published: "2022-12-05"
---

# QUB/2301/22 Global Student Recruitment - Lead Management Services

Buyer: QUEEN'S UNIVERSITY BELFAST  
Current stage: Award  
OCID: ocds-h6vhtk-036545

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-036545.json)

## Summary

Queen's University Belfast has completed the procurement process for the "QUB/2301/22 Global Student Recruitment - Lead Management Services," a tender in the services category. The university sought a supplier to manage the increasing number of leads for undergraduate and postgraduate programmes in key international markets like MENA, Sub Saharan Africa, and Pakistan. The procurement stage was an open procedure, with a total contract value of £650,000 signed on 8th November 2022. The lead management solution includes a detailed communication plan to engage with potential applicants and maintain the university's brand in targeted markets.

This tender opportunity, facilitated by Queen's University Belfast, presents business growth prospects for organisations offering direct marketing services and lead management solutions. Businesses specialising in customer care, direct communication, and international market engagement would be well-suited to compete for this contract. The opportunity to extend the contract for up to 48 months provides a long-term partnership potential for suppliers aiming to support higher education institutions with global student recruitment strategies and lead nurturing.

## Notice

The Global Student Recruitment Team at Queen's University Belfast has identified the need for a supplier to provide a service to manage the increasing number of leads for UG and PGT programmes across key international markets (MENA/Sub Saharan Africa/Pakistan) and support and nurture the market leads through to the application stage. UG applicants may be recruited directly to Queen's or recruited to INTO Queen's to undertake a Foundation or International Year One.The supplier will be responsible for delivering a flexible and scalable Lead Management solution which includes a detailed communication plan which will contact leads, assess propensity to apply and engage in 1-2-1 contact. The supplier will be required to represent Queen's with the highest standard of customer care and ensure the Queen's brand is maintained within these markets. The service will gain insights about Queen's USP's and programmes through an onboarding process and continuous communication with recruitment tea

### Lot Information

Lot 1

Over the past 5 year period, Queen's Global Student Recruitment Team presence has expanded and currently there is representation across a number of key markets / regions. The expansion in regions has led to a significant increase in enquiries and leads from potential students which require an appropriate service to help maximise student recruitment outcomes.Global Student Recruitment has identified the need for a supplier to provide a service to manage the increasing number of leads for UG and PGT programmes across key international markets (MENA/Sub Saharan Africa/Pakistan) and support and nurture the market leads through to the application stage. UG applicants may be recruited directly to Queen's or recruited to INTO Queen's to undertake a Foundation or International Year One.The supplier will be responsible for delivering a flexible and scalable Lead Management solution which includes a detailed communication plan which will contact leads, assess propensity to apply and engage in 1-2-1 contact. The supplier will be required to represent Queen's with the highest standard of customer care and ensure the Queen's brand is maintained within these markets. The service will gain insights about Queen's USP's and programmes through an onboarding process and continuous communication with recruitment teams in Belfast and key markets.

Options: Option to extend for up to a period of 48 months

Renewal: The contract may be subject to renewal at 50 month period

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/034385-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Dec 2022 |
| Submission deadline | 3 Oct 2022 |
| Future notice date | Not specified |
| Award date | 8 Nov 2022 |
| Contract period | Not specified |
| Recurrence | 50 months |

## Values

| Field | Value |
| --- | --- |
| Tender value | £700,000 |
| Lots value | £700,000 |
| Awards value | Not specified |
| Contracts value | £650,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | QUEEN'S UNIVERSITY BELFAST |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT7 1NN |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Central |
| Westminster constituency | Belfast South and Mid Down |
| Delivery location | TLN06 Belfast |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | QS ENROLMENT SOLUTIONS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342100 - Direct marketing services

## Release History

- 5 Dec 2022 at 15:57 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/034385-2022
- 2 Sep 2022 at 11:28 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/024624-2022

## Notice URLs

- http://www.qub.ac.uk
- http://www.qub.ac.uk/po
- https://in-tendhost.co.uk/queensuniversitybelfast/aspx/Home
- https://www.qs.com/for-institutions/international-office-services/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036545. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-036545.json.