---
title: "Staffordshire and Stoke on Trent Challenging Behaviour Security Service"
ocid: "ocds-h6vhtk-036594"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036594"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-036594.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-036594.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "NHS STAFFORDSHIRE AND STOKE ON TRENT INTEGRATED CARE BOARD"
published: "2022-09-07"
---

# Staffordshire and Stoke on Trent Challenging Behaviour Security Service

Buyer: NHS STAFFORDSHIRE AND STOKE ON TRENT INTEGRATED CARE BOARD  
Current stage: Tender  
OCID: ocds-h6vhtk-036594

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## Summary

The Staffordshire and Stoke on Trent Challenging Behaviour Security Service procurement process is led by NHS Staffordshire and Stoke on Trent Integrated Care Board. This service falls under the security services category and is currently at the active stage. The contract value is GBP 515,455, with a tender deadline of October 12, 2022. The procurement method for this opportunity is an open procedure, allowing for electronic or written submissions.

This tender presents a significant business opportunity for security service providers or businesses specializing in challenging behaviour security. The Staffordshire and Stoke-on-Trent area will benefit from security personnel services for GP practices. Interested businesses can engage with Midlands and Lancashire CSU, the conducting agent, through their portal. The contract period is anticipated to start on April 1, 2023, with a potential extension of up to 2 years. Businesses adept at delivering security services in the healthcare sector are well-suited to compete for this contract.

## Notice

The Staffordshire and Stoke-on-Trent Integrated Care Board currently commission the Challenging Behaviour Security Service (CBSS) across the ICB area. The CBSS has been in place for many years having previously been known as the General Practice Security Service. The service provides security services and personnel to individual GP practices and for the Special Allocations Service (SAS) providers. This service allows GPs and their staff to deliver services to patients who the practice determine have been verbally or physically aggressive in the past, to an extent where advice and support is required, to ensure the safety of staff and patients whilst undertaking appointments, clinics and consultations. The service also provides advice to practices regarding how best to deal with challenging patients.

### Lot Information

Lot 1

The Staffordshire and Stoke-on-Trent Integrated Care Board currently commission the Challenging Patient Behaviour Service (CBSS) across the ICB area. The CBSS has been in place for many years having previously been known as the General Practice Security Service. The service provides security services and personnel to individual GP practices and for the Special Allocations Service (SAS) providers. This service allows GPs and their staff to deliver services to patients who the practice determine have been verbally or physically aggressive in the past, to an extent where advice and support is required, to ensure the safety of staff and patients whilst undertaking appointments, clinics and consultations. The service also provides advice to practices regarding how best to deal with challenging patients. The service provides for Challenging Behaviour Security Officer(s) to be made available to Staffordshire and Stoke-on-Trent GP practices as required and also to attend Special Allocations Scheme providers (there are 4 providers across Staffordshire and Stoke-on-Trent). Commissioners intend to award a service for total of three years from 1st April 2023 plus an optional extension period of up to 2 years. For further details including how to place a bid, please follow this link: https://mlcsu.bravosolution.co.uk and search for ITT number 974.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/025031-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Sep 2022 |
| Submission deadline | 12 Oct 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2023 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £515,455 |
| Lots value | £515,455 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS STAFFORDSHIRE AND STOKE ON TRENT INTEGRATED CARE BOARD |
| Additional buyers | NHS STAFFORDSHIRE AND STOKE ON TRENT INTEGRATED CARE BOARD (ICB) |
| Locality | STAFFORD |
| Post town | Not specified |
| Postcode | N/A |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | TLG24 Staffordshire CC |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79710000 - Security services

## Release History

- 7 Sep 2022 at 08:28 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/025031-2022
- 2 Sep 2022 at 15:52 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/024720-2022

## Notice URLs

- https://mlcsu.bravosolution.co.uk
- https://mlcsu.bravosolution.co.uk/
- https://staffsstoke.icb.nhs.uk/

## Provenance

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