---
title: "Repatriation Services"
ocid: "ocds-h6vhtk-03674b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03674b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03674b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03674b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE"
published: "2023-01-12"
---

# Repatriation Services

Buyer: MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-h6vhtk-03674b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03674b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03674b.json)

## Summary

The Ministry of Defence has recently completed a procurement process for repatriation services. The procurement was for a worldwide repatriation services contract for deceased Armed Forces and other entitled personnel. The contract, now cancelled, was based on a framework agreement with a single operator, with an initial period of 24 months extendable up to a further 24 months. The total contract value was £4.9 million. The buying organisation, Ministry of Defence, situated in Gloucester, United Kingdom, conducted this procurement using an open procedure. The main industry category was services, specifically funeral services.

This tender, although cancelled, presented an opportunity for businesses specializing in funeral services to provide worldwide repatriation services. Businesses capable of handling repatriations in the event of major incidents were suited for this tender. The Ministry of Defence sought a competent supplier for a critical service requiring 24/7 availability and specialist handling of deceased individuals. The tender included an option for extension beyond the initial 2-year contract period, providing a potential long-term opportunity for the selected supplier.

## Notice

The Ministry of Defence had a requirement for worldwide repatriation services for deceased Armed Forces and other entitled personnel, including the provision of specialist services in the event of a major incident resulting in mass fatalities. Any resultant contract will be a framework agreement with a single operator, which will not be open to other purchasers, and will be for an initial contract period of 24 months including an option for the Authority to extend for up to a further 24 months.

### Lot Information

Lot 1

The Contractor will be required to provide worldwide repatriation services, on an individual or multiple basis, for deceased Armed Forces and other entitled personnel. These services may include the provision of specialist services in the event of a major incident resulting in mass fatalities where the Authority is either required to lead the response to the incident or provide assistance. Due to the nature of the requirement, it is not possible to predict how frequently the contractor will be called upon to provide the services. The Contractor must provide a 365 day/24 hour worldwide repatriation service. The Contractor will be responsible for ensuring the services carried out conform to medical and legal requirements; the preparation of the body including embalming; facial reconstruction and dressing; provision of coffins and shrouds; and preparation and marking of the coffin for movement and arrangement of transport (note: Civil flights will only be used where RAF flights are not available). The Contractor will be required to send staff into theatres of military operations in order to effect repatriations where there is no local funeral infrastructure and, in the event of a major incident, be able to provide suitable personnel and be responsible for their security in any operational/conflict zone worldwide, overseas location or, exceptionally, in the UK. The Contractor may be required to provide a Mortuary Assistant for an in-Theatre Mortuary. In the event of a major incident, the Contractor may be required to provide any or all of the following emergency services: deploy a Major Incident Specialist to JCCC to assist in planning; provide Incident Management at the scene; recovery of remains; establish, operate and maintain an incident mortuary (which may include identification and processing of remains) or a body holding provision; assist the Services / local authorities with handling personal effects at the scene under Service supervision; liaise with all agencies; crisis intervention services and critical incident stress management; recovery of deceased bodies or remains; supply, transportation and support maintenance of suitable body storage units in theatre with appropriate mortuary assistants; deal with contaminated/infectious and Bio Hazard issues which need careful handling in order to comply with current and future health and safety regulations; body/body part identification which could include (though not be limited to) providing a Forensic Pathologist, Forensic Odontologist, Forensic Print Specialist, Forensic Photographer, Mortuary Assistant and Embalmer. The Contractor may also be requested to assist the appointed Pathologist in identification. This list is not exhaustive and other situations can arise, which may require special handling. The Contractor must be a member of the National Association of Funeral Directors or equivalent. There have been on average 16 repatriations to the UK or country of origin per year over the last four years; however, due to the nature of the requirement, exact numbers are unknown and could be higher or lower in the future. The figure for the past four years is provided for guidance purposes only and there have been occasions where 150 repatriations have occurred in a one year period. To date, specialist services due to a major incident have not been required, although this is no indication of potential future requirements. The contractor will be requested to undertake tasks as required on a call off basis. No business whatsoever is guaranteed under any resulting framework agreement or contract indeed there is no guarantee that any framework agreement or contract will be put in place. The contract value of PS4.9M detailed in this Contract Award Notice is the maximum Limit of Liability. As this is a Framework Agreement there is no guarantee of any orders being placed or this Limit of Liability being reached.

Options: An option is included for the Authority at its discretion to extend beyond the 2 year contract in monthly or annual increments up to an additional 24 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000980-2023 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Jan 2023 |
| Submission deadline | 10 Oct 2022 |
| Future notice date | Not specified |
| Award date | 14 Dec 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,900,000 |
| Lots value | £4,900,000 |
| Awards value | Not specified |
| Contracts value | £4,900,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | GLOUCESTER |
| Post town | Gloucester |
| Postcode | N/A |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK73 Gloucestershire CC |
| Local authority | Tewkesbury |
| Electoral ward | Innsworth |
| Westminster constituency | Tewkesbury |
| Delivery location | TLK13 Gloucestershire CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ALBIN INTERNATIONAL REPATRIATION |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98371000 - Funeral services

## Release History

- 12 Jan 2023 at 14:12 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000980-2023
- 9 Sep 2022 at 13:13 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/025375-2022

## Notice URLs

- https://contracts.mod.uk
- https://contracts.mod.uk/web/user-guide.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03674b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03674b.json.