---
title: "Heat Networks Operation & Maintenance and Metering & billing Tender"
ocid: "ocds-h6vhtk-036760"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036760"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-036760.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-036760.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NOTTING HILL GENESIS"
published: "2023-12-22"
---

# Heat Networks Operation & Maintenance and Metering & billing Tender

Buyer: NOTTING HILL GENESIS  
Current stage: Award  
OCID: ocds-h6vhtk-036760

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## Summary

Notting Hill Genesis (NHG) is conducting a public procurement process for Heat Networks Operation & Maintenance and Metering & billing works in London. NHG is seeking suppliers to operate, maintain, and meter its heat networks, as well as handle billing. The procurement method is open, with a tender status of complete. The contract value is £36 million and will span up to 10 years, with an initial 5-year term that can be extended. The buying organization, NHG, is a significant Housing Association with over 67,000 homes, and the procurement stage is currently at the award stage with active suppliers.

This tender opportunity by Notting Hill Genesis presents a chance for businesses in the district-heating mains construction sector to engage in a long-term contract that offers stability and growth. Suppliers specialising in heating works, construction, meters, and maintenance services are well-suited to compete in this open procedure. The selection criteria are based on a balance of quality and cost considerations, providing an opportunity for competitive businesses to demonstrate value and expertise in this industry.

## Notice

Notting Hill Genesis (NHG) is looking to put in place four contracts for Heat Network Operation, Maintenance, Metering & Billing works. NHG are creating four contracts across two work streams which will be referred to as lots. The first lot will be for the Operation, Maintenance & Metering of our Heat Networks. Lot 1 will be divided into lot 1a and lot 1b in order to spread the work load of NHG heat networks across two suppliers. Suppliers are able to bid for both lots, but will only be able to win one of the lots. This is the same for the second lot Billing Systems. Lot 2 is divided into lot 2a and 2b for the different types of billing systems. Please note this is not a framework but 4 separate contracts. Please note the estimated value has increased from the PIN notice due to some additional works being added to the specification. Full details of the works can be found in the tender documents.

### Lot Information

Lot 1 a - Operation, Maintenance and Metering Region 1

The scope of works, includes but is not limited to, the operation, maintenance and metering of NHG's Heat Networks in region 1, plus any additional heat networks which becoming operational during the contract life. Further information can be found in the specification and tender documents. Additional information: Full breakdown of the quality/price criteria can be found in the tender documents

Renewal: The initial contracts will be for 5 years with the possibility to extend for a further 5 years. Please not the estimated value of PS13M is for the full 10 year contract.

Lot 1b - Operation Maintenance and Metering Region 2

The scope of works, includes but is not limited to, the operation, maintenance and metering of NHG's Heat Networks in region 2, plus any additional heat networks which becoming operational during the contract life. Additional information: Full breakdown of the quality/price criteria can be found in the tender documents

Renewal: The initial contracts will be for 5 years with the possibility to extend for a further 5 years. Please note the estimated value of PS13M is for the full 10 year contract.

Lo 2a - Billing - Region 1

The scope of services, includes but is not limited to, the billing of NHG's Heat Networks in region 1, plus any additional heat networks which becoming operational during the contract life. Additional information: Full breakdown of the quality/price criteria can be found in the tender documents

Renewal: The initial contracts will be for 5 years with the possibility to extend for a further 5 years. Please note the estimated value of PS5M is for the full 10 year contract.

Lot 2b - Billing - Region 2

The scope of services, includes but is not limited to, the billing of NHG's Heat Networks in region 1, plus any additional heat networks which becoming operational during the contract life. Additional information: Full breakdown of the quality/price criteria can be found in the tender documents

Renewal: The initial contracts will be for 5 years with the possibility to extend for a further 5 years. Please note the estimated value of PS5M is for the full 10 year contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/037856-2023 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Works |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Dec 2023 |
| Submission deadline | 10 Mar 2023 |
| Future notice date | 18 Aug 2022 |
| Award date | 3 Jul 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £36,000,000 |
| Lots value | £36,000,000 |
| Awards value | Not specified |
| Contracts value | £15,400,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NOTTING HILL GENESIS |
| Locality | LONDON |
| Post town | North London |
| Postcode | N1 9FL |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Caledonian |
| Westminster constituency | Islington South and Finsbury |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | INSITE ENERGY; ORKA BUILDING SERVICES; VITAL ENERGI UTILITIES |

## CPV Codes

### Divisions

- 09 - Petroleum products, fuel, electricity and other sources of energy
- 38 - Laboratory, optical and precision equipments (excl. glasses)
- 39 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products
- 42 - Industrial machinery
- 45 - Construction work
- 48 - Software package and information systems
- 50 - Repair and maintenance services

### Codes

- 09300000 - Electricity, heating, solar and nuclear energy
- 09321000 - Hot water
- 09323000 - District heating
- 38550000 - Meters
- 38554000 - Electricity meters
- 39715000 - Water heaters and heating for buildings; plumbing equipment
- 39715200 - Heating equipment
- 39715210 - Central-heating equipment
- 42515000 - District heating boiler
- 45232140 - District-heating mains construction work
- 45232141 - Heating works
- 45251000 - Construction works for power plants and heating plants
- 45251250 - District-heating plant construction work
- 45259300 - Heating-plant repair and maintenance work
- 48444100 - Billing system
- 50411300 - Repair and maintenance services of electricity meters
- 50720000 - Repair and maintenance services of central heating

## Release History

- 22 Dec 2023 at 14:06 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/037856-2023
- 1 Feb 2023 at 19:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003197-2023
- 9 Sep 2022 at 15:05 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/025401-2022

## Notice URLs

- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=832013323
- https://www.delta-esourcing.com/tenders/UK-UK-London:-District-heating-mains-construction-work./XRF6VHXNPC
- https://www.nhg.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036760. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-036760.json.