---
title: "ID 4435612 DAC 14/22 OPONI Support and Maintenance of Case Handling System"
ocid: "ocds-h6vhtk-03677d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03677d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03677d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03677d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DEPARTMENT OF JUSTICE PONI"
published: "2022-09-26"
---

# ID 4435612 DAC 14/22 OPONI Support and Maintenance of Case Handling System

Buyer: DEPARTMENT OF JUSTICE PONI  
Current stage: Award  
OCID: ocds-h6vhtk-03677d

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## Summary

The Department of Justice Police Ombudsman Northern Ireland (PONI) has completed a procurement process for the support and maintenance of its bespoke case handling system. The contract, worth £472,943.5 GBP, was awarded on September 23, 2022, following a limited procurement method without prior publication. The procurement stage involved a negotiated award procedure due to technical reasons, with a standstill period of 10 days. The buying organisation, based in Belfast, United Kingdom, falls under the IT services category.

This tender opportunity offers businesses in the IT services sector a chance to provide support and maintenance for PONI's case handling system for a period of 3 years. Companies experienced in software development, consulting, and support services would be well-suited to compete for this contract. The tender aims to create business growth opportunities by catering to Economic Operators able to deliver the required services efficiently. The importance of technical expertise is highlighted in the procurement process, enhancing the value that potential suppliers can bring to the support and maintenance of critical systems.

## Notice

The Office of the Police Ombudsman for NI (PONI) uses a bespoke case handling system to investigate the majority of its complaints and is the primary investigation system used within the office. PONI is placing this voluntary transparency notice to alert Economic Operators of its intention to award a contract to provide support and maintenance for its Case Handling System for 3 years (2 + 1 basis).

### Lot Information

Lot 1

The Office of the Police Ombudsman for NI (PONI) uses a bespoke case handling system to investigate the majority of its complaints and is the primary investigation system used within the office. PONI is placing this voluntary transparency notice to alert Economic Operators of its intention to award a contract to provide support and maintenance for its Case Handling System for 3 years (2 + 1 basis).

Options: One 12 month option to extend.

### Procurement Information

The Client is relying on derogations 32(2)(b)(ii) and 32(2)(b)(iii) of the PCRs 2015 (as amended) due to the absence of a competitive supplier for technical reasons and because the current supplier owns the propriety rights for the system.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/026870-2022 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Sep 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 8 Sep 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £472,943 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF JUSTICE PONI |
| Additional buyers | DOJ OFFICE OF THE POLICE OMBUDSMAN NI; DOJ POLICE OMBUDSMAN NORTHERN IRELAND |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT1 1PG |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Duncairn |
| Westminster constituency | Belfast North |
| Delivery location | TLN0 Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | WITHELD; WITHHELD |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 26 Sep 2022 at 12:57 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/026870-2022
- 9 Sep 2022 at 16:33 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/025433-2022

## Notice URLs

- https://etendersni.gov.uk/epps
- https://www.finance-ni.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03677d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03677d.json.