---
title: "Framework Agreement for Digital Dictation, Outsourced Transcription & associated Services"
ocid: "ocds-h6vhtk-036915"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036915"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-036915.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-036915.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SURREY AND BORDERS PARTNERSHIP NHS FOUNDATION TRUST ON BEHALF OF NHS COMMERCIAL SOLUTIONS"
published: "2022-09-16"
---

# Framework Agreement for Digital Dictation, Outsourced Transcription & associated Services

Buyer: SURREY AND BORDERS PARTNERSHIP NHS FOUNDATION TRUST ON BEHALF OF NHS COMMERCIAL SOLUTIONS  
Current stage: Award  
OCID: ocds-h6vhtk-036915

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036915)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-036915.json)

## Summary

The Surrey and Borders Partnership NHS Foundation Trust, on behalf of NHS Commercial Solutions, has awarded a Framework Agreement for Digital Dictation, Outsourced Transcription & associated Services to multiple suppliers. This procurement falls under the services category and features four lots focusing on different aspects of digital dictation and transcription services. The contract has been extended by 12 months, now expiring on 31st December 2022 due to unforeseen staff shortages in the procurement team caused by COVID infections and surgery.

This tender offers business growth opportunities for organisations providing digital dictation, transcription, and related services. Companies specialising in office-support services can compete for contracts related to digital dictation hardware and software, in-house and outsourced transcription services, and managed service solutions. The award status is active, with a value of £34,000,000 in GBP. Businesses interested in providing technology-enabled transcription solutions can consider engaging with the Surrey and Borders Partnership NHS Foundation Trust's procurement team.

### Lot Information

Framework Agreement for Digital Dictation, Outsourced Transcription & associated Services

NHS Commercial Solutions has let this framework agreement subsequent to a procurement using the open procedure as directed by the Public Contracts Regulations 2015 (as amended), in which NHS Commercial Solutions placed a notice to establish a multiple supplier framework (ref: 2018/S 099-226228). Multiple suppliers were successful in each lot and have been appointed to the framework, which has been let for initial two years with the option to extend it for a further 24 months (2X12 months). The framework has been structured to incorporate four lots, which are: Lot 1: Digital dictation hardware and software as a service solution Lot 2: In-house and outsourced digital dictation service solution Lot 3: Outsourced transcription service solution Lot 4: Managed service solution The Framework Agreement current expiry date is 20th October 2022. By issuing this modification notice, the Authority extends the current contract till 31st December 2022

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/026050-2022 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Sep 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 16 Sep 2018 |
| Contract period | 18 Oct 2018 - 31 Dec 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £34,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SURREY AND BORDERS PARTNERSHIP NHS FOUNDATION TRUST ON BEHALF OF NHS COMMERCIAL SOLUTIONS |
| Locality | DORKING |
| Post town | Not specified |
| Postcode | N/A |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 14 |
| Supplier names | AVR TRANSCRIPTION; BIGHAND; CRESCENDO SYSTEMS; DICT8; DICTATE IT; DSCRIBE; G2 SPEECH; INVENTASIA; MEDISEC SOFTWARE; NUANCE COMMUNICATIONS; OKS INTERNATIONAL; SCRIBETECH (UK; T-PRO; XANADUTEC |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79500000 - Office-support services

## Release History

- 16 Sep 2022 at 12:30 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/026050-2022

## Notice URLs

- https://ted.europa.eu/udl?uri=TED:NOTICE:226228-2018:TEXT:EN:HTML
- https://www.commercialsolutions-sec.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036915. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-036915.json.