---
title: "Title missing - see contract for details."
ocid: "ocds-h6vhtk-036a03"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036a03"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-036a03.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-036a03.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE"
published: "2022-09-21"
---

# Title missing - see contract for details.

Buyer: MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-h6vhtk-036a03

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036a03)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-036a03.json)

## Summary

The Ministry of Defence has awarded a contract for the provision of a telephone helpline service to Combat Stress in the health services category. The service is intended to provide mental health support to serving personnel and their family members, available 24/7 primarily out of hours. The procurement method used was a limited negotiation without the publication of a contract notice. The contract value is £56,621.16, signed on 13th September 2022, with a duration of 365 days. The buying organisation is the Ministry of Defence based in Glasgow, United Kingdom.

This tender presents an opportunity for businesses in the health and social services sector to provide critical support services to the Ministry of Defence. Companies experienced in providing mental health support services or operating helplines would be well-suited to compete for this contract. By delivering a designated service to support service personnel, businesses can contribute to the well-being of individuals serving in the military and their families, while also gaining a valuable contract with a reputed government organisation.

## Notice

The provision of the telephone helpline is to provide support, guidance and/or signposting information to serving personnel or to a family member of a serving person that is concerned about the mental health of that individual. A designated service is required for Service personnel to access at any time, 24hrs a day, but primarily out of hours.

### Procurement Information

Combat Stress provide this service on a very much ad hoc basis at the moment and this 12 month provision of the Helpline is to formalise this and to allow time to assess if the requirement is to continue and if so, to facilitate a competition for the future requirement

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/026372-2022 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated without publication of a contract notice |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Sep 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 12 Sep 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £56,621 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | GLASGOW |
| Post town | Not specified |
| Postcode | N/A |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMBAT STRESS |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 21 Sep 2022 at 12:40 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/026372-2022

## Notice URLs

- https://www.gov.uk/government/organisations/ministry-of-defence

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036a03. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-036a03.json.