---
title: "Home Support Framework Agreement for Norfolk 4th Re-opening"
ocid: "ocds-h6vhtk-036a3c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036a3c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-036a3c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-036a3c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2023-01-06"
---

# Home Support Framework Agreement for Norfolk 4th Re-opening

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-036a3c

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## Summary

The Norfolk County Council has completed an award for a "Home Support Framework Agreement for Norfolk 4th Re-opening" under CPV classification 85000000 for Health and social work services. This procurement process involved establishing a county-wide framework agreement for home support services, with a total contract value of £300 million and involving multiple suppliers. The tender was at the award stage, and suppliers like A Class Care Ltd, Ambition Community Healthcare, and others were selected to provide services in this category.

This tender by Norfolk County Council provides opportunities for small and medium-sized enterprises (SMEs) in the health and social work services sector to win contracts for home support services in the Norfolk region. The procurement method was an open procedure, with a focus on quality criteria such as "Workforce, Resilience, Efficiency and Service Development." Companies specialising in social work and related services, with experience in providing care packages and bespoke arrangements, would find this tender well-suited for business growth.

## Notice

The Council established a county wide framework agreement for the provision of home support in 2019 and re-opened the framework agreement for the fourth time to new providers in September 2022. The framework agreement provides the over-arching mechanism for arranging individual packages of care, rounds of packages, committed volumes in particular areas or specialisms and bespoke arrangements, which focus on a particular issue/problem.

### Lot Information

Lot 1

The Council established a county wide framework agreement for the provision of home support in 2019 and has re-opened the framework agreement for the fourth time to new providers. The framework agreement provides the over-arching mechanism for arranging individual packages of care, rounds of packages, committed volumes in particular areas or specialisms and bespoke arrangements, which focus on a particular issue/problem.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000336-2023 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Jan 2023 |
| Submission deadline | 21 Oct 2022 |
| Future notice date | Not specified |
| Award date | 22 Nov 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £300,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 15 |
| Supplier names | A CLASS CARE; AMBITION COMMUNITY HEALTHCARE; BEE HOME CARE; BUTTERFLY DAYS; LILY MAE HOMECARE; MERCYLINK CARE SERVICES; MUTEURO; NURSING CARE PERSONNEL; ONTIME RESPONSE HEALTHCARE; QCM HEALTHCARE; QUALITY HOME CARE ANGLIA; TCOU AT HOME; VERITY HEALTHCARE; WICKHAM CARE; ZARA HEALTHCARE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services
- 85300000 - Social work and related services

## Release History

- 6 Jan 2023 at 09:54 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000336-2023
- 21 Sep 2022 at 15:59 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/026444-2022

## Notice URLs

- https://in-tendhost.co.uk/norfolkcc
- https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles
- https://in-tendhost.co.uk/norfolkcc/aspx/home
- https://www.norfolk.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036a3c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-036a3c.json.