---
title: "NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board - Integrated Urgent Care Services: 111 and Out of Hours GP Services"
ocid: "ocds-h6vhtk-036b18"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036b18"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-036b18.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-036b18.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS BATH AND NORTH EAST SOMERSET, SWINDON AND WILTSHIRE INTEGRATED CARE BOARD"
published: "2022-09-23"
---

# NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board - Integrated Urgent Care Services: 111 and Out of Hours GP Services

Buyer: NHS BATH AND NORTH EAST SOMERSET, SWINDON AND WILTSHIRE INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-036b18

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## Summary

The procurement process involved the NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board. The tender titled "Integrated Urgent Care Services: 111 and Out of Hours GP Services" falls under the health services industry category. The procurement method was a limited award procedure without prior publication of a call for competition. The contract with Medvivo Group Limited was awarded for an initial term of 5 years, with the option to extend up to 5 more years, ending on 30th April 2028, apart from the Access to Care services which will be extended until 30th April 2024.

This tender presents opportunities for businesses in the healthcare services sector. Companies specialising in health services or guidance services would be well-suited to compete. The contract extension provides stability for the awarded supplier, Medvivo Group Limited. The procurement stage is complete, and the contract value is £81,321,704. For businesses looking to grow through public procurement, understanding the specifics of this procurement process can be valuable for strategic planning and business development.

## Notice

In 2016, NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board (BSW ICB), formally known as NHS Bath and North East Somerset; Swindon and Wiltshire Clinical Commissioning Groups commissioned an Integrated Care Service to be provided for itself and Wiltshire Council. This was tendered via the Official Journal of the European Union. The Contract was let to Medvivo Group Limited on a NHS Standard Contract for an initial term of 5 years (ending 30 April 2023) with an option to extend for a further 5 years at the discretion of the Commissioners. BSW ICB will exercise the option to extend the Contract for the 5-year extension period making the contract end date 30th April 2028, with the exception of the Council and Access to Care services which will be extended for a 1 year extension period ending on 30th April 2024. Services will continue to be provided to Wiltshire Council for a 1 year extension period ending on 30th April 2024. Wiltshire Council will seek to make their own arrangements for these services from that date.

### Lot Information

Lot 1

In 2016, NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board (BSW ICB)), formally known as the NHS Bath and North East Somerset; Swindon and Wiltshire Clinical Commissioning Groups, procured and commissioned an Integrated Urgent Care Service. The 2016 procurement encompassed the following services: - For Bath and North East Somerset (BaNES) Clinical Commissioning Group, Swindon Clinical Commissioning Group and Wiltshire Clinical Commissioning Group - Integrated Urgent Care Access, Treatment and Clinical Advice Service (clinical hub) including a Health Care Professional Line, and NHS 111 services. - For BaNES and Wiltshire CCG's - an Out of Hours GP service. - For Wiltshire CCG - Acute Trust Liaison Service, an Access to Care Service and a Single Point of Access to Intermediate Care. - For Wiltshire Council UA also procured a Carers Emergency Card Response Service, a Telecare Call Monitoring Service, a Telecare Response Service and an Urgent Care at Home Service. The Contract was let to Medvivo Group Limited on a NHS Standard Contract for an initial term of 5 years (ending 30 April 2023) with an option to extend for a further 5 years at the discretion of the Commissioner. 111 services are delivered by a subcontractor which has given notice that it does not wish to extend its subcontract beyond April 2023. In considering whether to exercise the contract extension the Commissioners collectively considered the available options. BSW ICB decided to exercise the option to extend core IUC services for 5 years and Wiltshire Council decided to decouple the services provided to them via the contract and make their own arrangements after a single year's extension. In coming to this decision, options considered included: 1. All Commissioners extending the contract for five years with the Council issuing notice on the services delivered via this contract 2. Not extending the contract and running a new procurement for the IUC contract 3. Extending the Contract on the basis that the Council will extend for one year and BSW ICB for five years, with the exception of the Access to Care service which would be extended for 1 year. After due consideration, Option 3 was deemed to be the only realistic and practical option because (1) there is insufficient time to procure a new IUC contract which could be mobilised by April 2023; and (2) a five year extension is required in order that Medvivo can appoint a replacement 111 subcontractor. Given all of the above, BSW ICB will now extend their contract with Medvivo Group Limited for the permitted 5-year extension period, giving a contract end date of 30th April 2028, with the exception of the Access to Care services which will be extended for a 1 year extension period ending on 30th April 2024. Wiltshire Council will now extend their services included within the tender for a period of 1 year, to 30th April 2024. Wiltshire Council will seek to make their own arrangements for these service from that date. Additional information: The services are healthcare services falling within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") which are not subject to the full regime of the Regulations, but is instead governed by the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77).

### Procurement Information

The extension is permitted, amongst other reasons, because: 1. The extension is not substantial. It represents a modest (c.PS3M against a total value of c.PS19M) reduction in the scope of the services for the duration of the optional extension. This modest reduction in services during an optional extension period does not render the contract materially different in character, would not have affected the outcome of the original procurement, does not alter the economic balance of the contract, and does not extend its scope (Regulation 72(1)(e) and 72(8); and The need for the extension was brought about by the unforeseeable event of the 111-subcontractor giving notice (Regulation 72(c)).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/026733-2022 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Sep 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 22 Sep 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £81,321,704 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BATH AND NORTH EAST SOMERSET, SWINDON AND WILTSHIRE INTEGRATED CARE BOARD |
| Locality | CHIPPENHAM |
| Post town | Swindon |
| Postcode | SN15 1GG |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK72 Wiltshire |
| Local authority | Wiltshire |
| Electoral ward | Chippenham Monkton |
| Westminster constituency | Chippenham |
| Delivery location | TLK1 Gloucestershire, Wiltshire and Bristol/Bath area |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MEDVIVO GROUP |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services
- 85312310 - Guidance services

## Release History

- 23 Sep 2022 at 14:32 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/026733-2022

## Notice URLs

- https://bsw.icb.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036b18. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-036b18.json.