---
title: "Computer Aided Dispatch and Electronic Patient Care Record (ePCR) system"
ocid: "ocds-h6vhtk-036b1f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036b1f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-036b1f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-036b1f.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "SOUTH EAST COAST AMBULANCE SERVICE NHS FOUNDATION TRUST"
published: "2022-09-23"
---

# Computer Aided Dispatch and Electronic Patient Care Record (ePCR) system

Buyer: SOUTH EAST COAST AMBULANCE SERVICE NHS FOUNDATION TRUST  
Current stage: Planning  
OCID: ocds-h6vhtk-036b1f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036b1f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-036b1f.json)

## Summary

The South East Coast Ambulance NHS Foundation Trust (SECAmb) is planning to procure a Computer Aided Dispatch and Electronic Patient Care Record system. The estimated contract value is £4,500,000. The tender is at the planning stage, and the future notice date is 7th November 2022. The Trust aims to appoint a supplier by early 2023 for a 999 and 111 CAD system and ePCR solution to be operational by September 2024.

This tender opportunity presents prospects for businesses in the industry-specific software package sector, particularly suppliers of CAD and ePCR solutions. Companies registered on the Trust's electronic tendering portal Bravo Solutions will be notified when the tender is advertised. The contract will run for an initial term of 3 years with a possible extension of 2 years. Businesses capable of integrating with the Trust's infrastructure and meeting the required specifications for compatibility and user interface design will be well-suited to compete for this procurement.

## Notice

This is a Prior Information Notice ("PIN") for an upcoming requirement from South East Coast Ambulance NHS Foundation Trust (SECAmb) for a 999 and 111 computer aided dispatch (CAD) system and an electronic patient care record (ePCR) solution. This PIN is to inform the market of the future opportunity, it does not represent an invitation to tender, nor is it a request for formal expressions of interest. A further notice to formally advertise the tender is expected to be issued through Find a Tender Service at a later date. This notice will provide a link to the Trusts eTendering portal and a brief description on its requirements; this information is indicative only. It is anticipated that a Supplier will be appointed early 2023 thus providing a mobilisation period for the system to be installed, tested and operational by September 2024 - the systems will run on the Trust's infrastructure. The contract, once services commence, will be for an initial term of 3 years with the option to extend for a further 2 years. The estimated contract value is for the full 5 years.

### Lot Information

Computer Aided Dispatch (CAD) system

The Trust will be seeking a supplier for a Computer Aided Dispatch (CAD) system that is able to facilitate the handling of 999 and 111 call activity via NHS Pathways and is able to integrate with all typical external dependencies such as mobile data terminals, BT EISEC (Enhanced Information Services for Emergency Calls) and the spine. The solution will be expected to be compatible with our current Windows 10 environment, have a modern user interface and take into consideration adjustments for disabilities. It will be required to integrate with the Trust's Power BI reporting solution.

Electronic Patient Care Record (ePCR) solution

The Trust will be seeking a supplier for an Electronic Patient Care Record (ePCR) solution that is compatible with Apple iPads and is able to integrate with external dependencies such as the spine, whilst also integrating with the Trust's Computer Aided Dispatch (CAD) system. The solution should take into consideration adjustments for disabilities. It will be required to integrate with the Trust's Power BI reporting solution.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/026743-2022 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Sep 2022 |
| Submission deadline | Not specified |
| Future notice date | 7 Nov 2022 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH EAST COAST AMBULANCE SERVICE NHS FOUNDATION TRUST |
| Locality | CRAWLEY |
| Post town | Redhill |
| Postcode | RH10 9BG |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ28 West Sussex (North East) |
| Local authority | Crawley |
| Electoral ward | Langley Green & Tushmore |
| Westminster constituency | Crawley |
| Delivery location | TLJ South East (England) |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 35 - Security, fire-fighting, police and defence equipment
- 42 - Industrial machinery
- 48 - Software package and information systems
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 32573000 - Communications control system
- 35710000 - Command, control, communication and computer systems
- 42961400 - Dispatch system
- 48000000 - Software package and information systems
- 48100000 - Industry specific software package
- 48151000 - Computer control system
- 48180000 - Medical software package
- 48613000 - Electronic data management (EDM)
- 64216110 - Electronic data exchange services
- 64216200 - Electronic information services
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 23 Sep 2022 at 14:54 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/026743-2022

## Notice URLs

- http://www.secamb.nhs.uk
- https://commercialsolutions.bravosolution.co.uk
- https://www.screencast.com/t/o6NHgMNjnf?_ncp=1663929075848.986696-1

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-036b1f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-036b1f.json.
