--- title: "PRJ - 1021 North Central London NHS 111 Integrated Urgent Care - (NCL ICB)" ocid: "ocds-h6vhtk-037159" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037159" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-037159.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-037159.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "NORTH CENTRAL LONDON INTEGRATED CARE BOARD" published: "2022-10-18" --- # PRJ - 1021 North Central London NHS 111 Integrated Urgent Care - (NCL ICB) Buyer: NORTH CENTRAL LONDON INTEGRATED CARE BOARD Current stage: Tender OCID: ocds-h6vhtk-037159 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037159) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-037159.json) ## Summary The North Central London Integrated Care Board is inviting tenders for the PRJ - 1021 North Central London NHS 111 Integrated Urgent Care service. This procurement falls under the Health services category and is in the services procurement stage. The Authority aims to commission an Integrated Urgent Care Service aligned with national standards, with a maximum contract value over 5 years of £95,574,843. The deadline for tender submissions is now extended to December 13, 2022. The procurement process is open to all interested providers. This tender offers business growth opportunities for companies in the health services sector. Service providers with expertise in NHS 111 Integrated Urgent Care are well-suited to compete for this contract. The integrated nature of the lots, including call handling, Clinical Assessment Service, and GP out-of-hours service, requires a provider capable of delivering comprehensive care solutions. Businesses aiming for sustainable growth and alignment with national healthcare standards would find this tender appealing. ## Notice NHS North Central London (NCL) Integrated Care Board (ICB), hereafter referred to as the Authority is seeking to commission NCL 111 Integrated Urgent Care Service and invites suitably qualified providers to submit their tenders. NCL ICB is responsible for allocating NHS budget and commissioning services. ICBs are a key change in the Health and Care Act, and have replaced Clinical Commissioning Groups 'CCGs'. These changes came into effect on 1 July 2022 More information about NCL ICB can be found using the following link. https://nclhealthandcare.org.uk/icb/north-central-london-integrated-care-board/ In 2015/16 NCL CCGs collaborated to commission a combined GP out-of-hours (OOH) and NHS 111 service across NCL. The contract was set against a local specification that patients helped to develop but, since 2018, the service model has evolved in order to meet demand and align with national requirements. The aim of the new NHS 111 IUC model across NCL is to be in line with national guidance and standards, with residents receiving high-quality complete episodes of care with an outcome such as, but not limited to:- * Consult and complete model with broader use of clinical skill * Advice and self-care * A face-to-face or virtual appointment for further assessment in a primary or urgent or emergency care setting * Repeat prescriptions * A multi-provider system working together to ensure patients get the right care, in the right place, at the right time * Current key performance indicators improved and maintained * Affordable and sustainable 111 IUC model. The following is the maximum price limit for the contract. Annual contract value = PS19,114,968 Contract value over 3 years= PS 57,344,906 Contract value over 5 years= PS 95,574,843 NB: the contract value includes the provision for the category 3 and 4 validation. However, this element is currently being piloted with LAS and following evaluation, the ICB may withdraw this element of the service and therefore the financial value will be deducted. This means the Bidder's final overall annual value (submitted in their bid) will be reduced by PS560,042 (excludes any uplifts for inflation, growth, etc.) The services in the scope of this procurement fall within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") and therefore the procurement is not subject to the full regime of the Regulations but is instead governed by what is commonly referred to as the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77). The use of any language or terms found in the Regulations, the description of the procedure voluntarily adopted by the Authority, or any other indication, shall not be taken to mean that the Authority intends to hold itself bound by the Regulations, save those applicable to services coming within the scope of Regulations 74 to 77. ### Lot Information Lot 1 - 111 Call handling This Procurement is divided into three Lots * Lot 1 - 111 call handling * Lot 2 - Clinical Assessment Service (CAS) * Lot 3 - GP out-of-hours (GP OOH) service The Authority invites bids that offer to provide services for all the above Lots (1, 2, and 3) in an integrated manner based on the Prime Provider model. Any Bid that does not cover all the above three Lots will be rejected. Following the evaluation process, the successful Bidder will be awarded a contract covering all three Lots. A bid will be considered for award only if in addition to the other requirements of the ITT, it meets the requirements for all the Lots. A 'fail' in any of the Lots will mean the whole bid is eliminated. The contract will be awarded for an initial period of three years followed by an optional extension of up to two years solely at the discretion of NCL ICB. Therefore, the maximum contract term is 5 years. Maximum price limits for the contract (all three Lots combined) are as follows. Annual contract value = PS19,114,968 Contract value over 3 years= PS 57,344,906 Contract value over 5 years= PS 95,574,843 NB: the contract value includes the provision for the category 3 and 4 validation. However, this element is currently being piloted with LAS and following evaluation, the ICB may withdraw this element of the service and therefore the financial value will be deducted. This means the overall NCL NHS 111 IUC financial annual value will be reduced from PS19,605k to PS19,045k (excludes any uplifts for inflation, growth, etc.) The services in the scope of this procurement fall within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") and therefore the procurement is not subject to the full regime of the Regulations but is instead governed by what is commonly referred to as the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77). The use of any language or terms found in the Regulations, the description of the procedure voluntarily adopted by the Authority, or any other indication, shall not be taken to mean that the Authority intends to hold itself bound by the Regulations, save those applicable to services coming within the scope of Regulations 74 to 77. Lot 2 - Clinical Assessment Service (CAS) This Procurement is divided into three Lots * Lot 1 - 111 call handling * Lot 2 - Clinical Assessment Service (CAS) * Lot 3 - GP out-of-hours (GP OOH) service The Authority invites bids that offer to provide services for all the above Lots (1, 2, and 3) in an integrated manner based on the Prime Provider model. Any Bid that does not cover all the above three Lots will be rejected. Following the evaluation process, the successful Bidder will be awarded a contract covering all three Lots. A bid will be considered for award only if in addition to the other requirements of the ITT, it meets the requirements for all the Lots. A 'fail' in any of the Lots will mean the whole bid is eliminated. The contract will be awarded for an initial period of three years followed by an optional extension of up to two years solely at the discretion of NCL ICB. Therefore, the maximum contract term is 5 years. Maximum price limits for the contract (all three Lots combined) are as follows. Annual contract value = PS19,114,968 Contract value over 3 years= PS 57,344,906 Contract value over 5 years= PS 95,574,843 NB: the contract value includes the provision for the category 3 and 4 validation. However, this element is currently being piloted with LAS and following evaluation, the ICB may withdraw this element of the service and therefore the financial value will be deducted. This means the overall NCL NHS 111 IUC financial annual value will be reduced from PS19,605k to PS19,045k (excludes any uplifts for inflation, growth, etc.) The services in the scope of this procurement fall within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") and therefore the procurement is not subject to the full regime of the Regulations but is instead governed by what is commonly referred to as the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77). The use of any language or terms found in the Regulations, the description of the procedure voluntarily adopted by the Authority, or any other indication, shall not be taken to mean that the Authority intends to hold itself bound by the Regulations, save those applicable to services coming within the scope of Regulations 74 to 77. Lot 3 - GP out-of-hours (GP OOH) service This Procurement is divided into three Lots * Lot 1 - 111 call handling * Lot 2 - Clinical Assessment Service (CAS) * Lot 3 - GP out-of-hours (GP OOH) service The Authority invites bids that offer to provide services for all the above Lots (1, 2, and 3) in an integrated manner based on the Prime Provider model. Any Bid that does not cover all the above three Lots will be rejected. Following the evaluation process, the successful Bidder will be awarded a contract covering all three Lots. A bid will be considered for award only if in addition to the other requirements of the ITT, it meets the requirements for all the Lots. A 'fail' in any of the Lots will mean the whole bid is eliminated. The contract will be awarded for an initial period of three years followed by an optional extension of up to two years solely at the discretion of NCL ICB. Therefore, the maximum contract term is 5 years. Maximum price limits for the contract (all three Lots combined) are as follows. Annual contract value = PS19,114,968 Contract value over 3 years= PS 57,344,906 Contract value over 5 years= PS 95,574,843 NB: the contract value includes the provision for the category 3 and 4 validation. However, this element is currently being piloted with LAS and following evaluation, the ICB may withdraw this element of the service and therefore the financial value will be deducted. This means the overall NCL NHS 111 IUC financial annual value will be reduced from PS19,605k to PS19,045k (excludes any uplifts for inflation, growth, etc.) The services in the scope of this procurement fall within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") and therefore the procurement is not subject to the full regime of the Regulations but is instead governed by what is commonly referred to as the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77). The use of any language or terms found in the Regulations, the description of the procedure voluntarily adopted by the Authority, or any other indication, shall not be taken to mean that the Authority intends to hold itself bound by the Regulations, save those applicable to services coming within the scope of Regulations 74 to 77. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/029326-2022 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Oct 2022 | | Submission deadline | 8 Nov 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORTH CENTRAL LONDON INTEGRATED CARE BOARD | | Locality | LONDON | | Post town | North London | | Postcode | N1 1TH | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI43 Haringey and Islington | | Local authority | Islington | | Electoral ward | Laycock | | Westminster constituency | Islington South and Finsbury | | Delivery location | TLI London | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85100000 - Health services ## Release History - 18 Oct 2022 at 13:34 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/029326-2022 - 6 Oct 2022 at 10:55 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/028063-2022 - 29 Sep 2022 at 11:15 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/027314-2022 ## Notice URLs - https://nclhealthandcare.org.uk/about/integrated-care-board/ - https://nclhealthandcare.org.uk/icb/north-central-london-integrated-care-board/ - https://procontract.due-north.com/Advert?advertId=b3844302-2d34-ed11-8119-005056b64545 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037159. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-037159.json.