---
title: "Court Appointed Intermediary Services - Framework Re-Opening"
ocid: "ocds-h6vhtk-03721c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03721c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03721c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03721c.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "MINISTRY OF JUSTICE"
published: "2022-09-30"
---

# Court Appointed Intermediary Services - Framework Re-Opening

Buyer: MINISTRY OF JUSTICE  
Current stage: Tender  
OCID: ocds-h6vhtk-03721c

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## Summary

The Ministry of Justice (MoJ) is seeking tenders for Court Appointed Intermediary Services under the framework agreement titled "Court Appointed Intermediary Services - Framework Re-Opening". The procurement falls under the services category, specifically law-courts-related administrative services. The tender, with a value of GBP 20,000,000, focuses on providing intermediary support for vulnerable defendants and parties in England, Wales, and Scotland. The tender will be open for submission until October 17, 2022, and the contract period will end on March 31, 2024, with the possibility of a 24-month extension.

This tender provides an opportunity for businesses with experience in providing intermediary services to engage with the Ministry of Justice. Companies capable of supporting vulnerable individuals in court settings through impartial communication are well-suited to compete. The procurement method is an open procedure, and interested businesses can participate through electronic or written submissions. The MoJ is managing the procurement process in accordance with the Public Contracts Regulations 2015 and the light touch regime, allowing for dynamic frameworks and the admission of new service providers every six months. Interested parties should register on the MoJ's e-sourcing system for further details.

## Notice

This notice relates to the re-opening of framework agreements originally awarded following a procurement exercise conducted under the light tough regime, following a process similar to the open procedure. The Ministry of Justice (MoJ) is inviting tenders for the provision of Court Appointed Intermediary Services (CAIS), to support vulnerable defendants in the criminal jurisdiction and vulnerable parties and witnesses in the civil, family and tribunal jurisdictions. These services will be provided in courts and tribunals in England and Wales and tribunals in Scotland. Intermediaries facilitate impartial communication to enable complete, coherent and accurate communication between vulnerable people and the courts/tribunals. Intermediaries may be instructed to provide an assessment of a person's communication needs, and provide recommendations on measures that could be put in place by the court to support vulnerable people, young people, children and other individuals who may need assistance during court proceedings. The intermediary may also be required to attend hearings to provide such assistance and support. For the avoidance of doubt, the MoJ is only seeking tenders in relation to intermediary services that currently fall outside the remit of the MoJ Witness Intermediary Scheme (MoJ WIS). All requests for intermediary support for witnesses in criminal cases will continue to be managed via the MoJ WIS.

### Lot Information

Lot 1

The MoJ invites tenders for Court Appointed Intermediary Services to support two existing framework agreements: the Managed & Approved Service Provider framework (MASP), and the Approved Service Provider framework (ASP). The MASP framework seeks providers with the ability to manage multiple simultaneous bookings, and the capability to recruit, train and manage intermediaries to support a range of vulnerabilities, for deployment nationally. The ASP framework seeks experienced and qualified intermediaries to support bookings on demand. There is no limit to the number of service providers awarded a place on either framework, however a service provider may not hold a place on both the MASP and ASP frameworks simultaneously. The MoJ is managing this procurement in accordance with its general obligations under UK law and specifically in accordance with the Public Contracts Regulations 2015 (PCRs) and the Light Touch Regime contained within Regulations 74 to 77. The framework agreements will be dynamic frameworks and a hybrid of a framework agreement and dynamic purchasing system. As such, the framework agreements will be reopened at six month intervals for the admission of new service providers who qualify against the selection and award criteria outlined in the procurement documents. Additional information: The MoJ uses an electronic sourcing (e-sourcing) system to facilitate procurement activity. Registration via the portal is free of charge and requires no specialist software to access. Registration can be undertaken at: https://ministryofjusticecommercial.bravosolution.co.uk/web/login.html

Renewal: Framework agreements may be extended for up to an additional 24 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/027583-2022 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Sep 2022 |
| Submission deadline | 17 Oct 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Every six months |

## Values

| Field | Value |
| --- | --- |
| Tender value | £20,000,000 |
| Lots value | £20,000,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF JUSTICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9AJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75231100 - Law-courts-related administrative services

## Release History

- 30 Sep 2022 at 15:46 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/027583-2022

## Notice URLs

- http://www.contractsfinder.businesslink.gov.uk
- http://www.justice.gov.uk/guidance/docs/foi-exemption-s43.pdf
- https://ministryofjusticecommercial.bravosolution.co.uk/web/login.html
- https://ted.europa.eu/udl?uri=TED:NOTICE:340788-2020:TEXT:EN:HTML

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03721c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03721c.json.