---
title: "NHS South Yorkshire ICB Doncaster Place : High Intensity User Support"
ocid: "ocds-h6vhtk-037279"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037279"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-037279.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-037279.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS SOUTH YORKSHIRE ICB"
published: "2022-12-29"
---

# NHS South Yorkshire ICB Doncaster Place : High Intensity User Support

Buyer: NHS SOUTH YORKSHIRE ICB  
Current stage: Award  
OCID: ocds-h6vhtk-037279

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## Summary

The NHS South Yorkshire Integrated Care Board (ICB) in Doncaster is looking to award a contract for High Intensity User Support services. This procurement falls under the guidance and counselling services category and is aimed at improving mental health support access for adults as per the NHS Long Term Plan. The contract duration is initially for three years, with the possibility of a two-year extension. The procurement method being used is an open procedure, and the contract has been awarded to Doncaster Mind.

This tender presents an opportunity for businesses in the guidance and counselling services industry to provide support to High Intensity Users in Doncaster, South Yorkshire. Suitable businesses should have experience in delivering impactful mental health services and be able to operate effectively within the specified budget and contract period. The procurement process is currently in the award stage, with the contract signed on 28th December 2022, and offers a chance for organisations to contribute to the NHS Long Term Plan objectives while delivering significant economic benefits to the community.

## Notice

The NHS Long Term Plan makes a renewed commitment to improve and widen access to care for adults needing mental health support.
The High Intensity User service contributes to the delivery of the NHS Long Term Plan by reducing demand in Urgent and Emergency Care. 
As part of the 2019/20 Operational Planning and Contracting Guidance, all health systems in England were advised to implement a High Intensity User service.
The contract is for three years with option to extend for a further two years,

### Lot Information

Lot 1

One of the areas of increasing activity and cost in relation to unscheduled care services is emergency ambulance call outs, with activity growing at approximately 6% per year. 
Analysis of existing sites show that on introduction of the service, at an average annual cost of PS50,000, a positive impact is achieved within the first three months. For the individuals targeted, when the three months' post intervention activity was compared with the three months' pre-intervention activity: 
* A&E attendances were down by 38% - 84%
* Non-elective admissions were down by 24% - 84% 
* 999 calls were down by 15% - 78% 
* Individuals flourish, with many reconnecting with their community, developing from negative to positive contributors to society, delivering significant economic benefits.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/036666-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Dec 2022 |
| Submission deadline | 2 Nov 2022 |
| Future notice date | Not specified |
| Award date | 28 Dec 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £580,000 |
| Lots value | £580,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH YORKSHIRE ICB |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S9 4EU |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | Darnall |
| Westminster constituency | Sheffield South East |
| Delivery location | TLE31 Barnsley, Doncaster and Rotherham |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DONCASTER MIND |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312300 - Guidance and counselling services

## Release History

- 29 Dec 2022 at 13:16 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/036666-2022
- 3 Oct 2022 at 14:11 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/027716-2022

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.england.nhs.uk/london/
- https://www.southyorkshire.icb.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037279. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-037279.json.