---
title: "Help to Live at Home Services Zones 1 and 2"
ocid: "ocds-h6vhtk-037299"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037299"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-037299.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-037299.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SOUTH TYNESIDE COUNCIL"
published: "2022-12-23"
---

# Help to Live at Home Services Zones 1 and 2

Buyer: SOUTH TYNESIDE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-037299

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037299)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-037299.json)

## Summary

The South Tyneside Council has awarded contracts for the provision of Help to Live at Home Services in two geographical zones within the Borough. The services aim to support individuals to live independently through various care elements. Lot 1 comprises services with an anticipated value of £3,637,481 - £5,630,745 per annum, expected to start from mid-March 2023. Lot 2 involves services with an estimated value range of £3,672,133 - £6,257,695 annually, starting from 13 September 2023. The successful providers are Springfield Home Care Services Ltd for Zone 1 and Dale Care Ltd for Zone 2.

This tender for Help to Live at Home Services in South Tyneside offers significant business growth opportunities for companies with expertise in social work and related services. Businesses capable of delivering high-quality care services, managing workforces effectively, and implementing electronic care systems could excel in this procurement. The procurement process follows an open procedure with detailed quality criteria assessments, ensuring fair competition and emphasising social value and service delivery.

## Notice

The Contract is for the provision of a Help to Live at Home Service. The Contract is divided into 2 Lots each pertaining to a specific Geographical zone within the Borough of South Tyneside. The service will enable and support people to live as independently as possible in their own homes. The care and support will have a person-centred approach that enables individuals to 'live a good life' by using assistive technology wherever possible to promote independence. Help to Live at Home Service consists of 3 service elements: 1. Home Independence and Crisis Support, which includes hospital to home, intermediate care, restorative support, hospital prevention, emergency response 24/7 and crisis support. 2.Home Independence Service, which includes long term support, palliative/end of life support and night support. 3. Extra Care independence and wellbeing support

### Lot Information

Help to Live at Home Zone 1

Home Independence Service typical weekly hours 2846, Home Independence and Crisis Response Service 458.5 weekly hours , Extra Care - Independence and Wellbeing Support Service within Campbell Court which includes 462 individual 1-2-1 hours + 168 core hours. During the term of this Contract there are plans in place to build an Extra Care facility within this Zone, the facility could include up to 95 Apartments. The successful Provider will be expected to provide the care and support services within this facility. The anticipated cost of this additional care and support is estimated to be in the region of PS1,083,394 per annum based on 1300 hours at 22/23 hourly rate of PS15.99. This build programme is anticipated to commence 2023 with anticipated opening in late 2024. Lot 1- the anticipated annual value range PS3,637,481 - PS5,630,745 (including the future planned extra care scheme) Additional information: Initial contract term is 49 months commencing mid-March 2023, or as soon as possible following contract award, to 5 April 2027 with the option to extend by up to 36 months (1 x 2 years plus 1 x 1 year)

Help to Live at Home Zone 2

Home Independence Service typical weekly hours 2,884, Home Independence and Crisis Response Service 458.5 weekly hours and Extra Care - Independence and wellbeing Support Service within Blenkinsopp Court 462 individual 1-2-1 hours per week and 168 core hours per week. During the term of this Contract there are plans in place to build an Extra Care facility within this Zone, the facility could include up to 120 Apartments. The successful Provider will be expected to provide the care and support services within this facility. The anticipated cost of this additional care and support is estimated to be in the region of PS1,667,529 per annum based on 2000 hours at 22/23 hourly rate of PS15.99. This may be ready in 2025. Lot 2- the anticipated annual value range PS3,672,133 - PS6,257,695 (including the future planned extra care scheme) Additional information: The initial term is 43 months commencing 13 September 2023 to 5 April 2027 with the option to extend by up to 36 months (1 x 2 years, plus 1 x 1 year).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/036492-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Dec 2022 |
| Submission deadline | 4 Nov 2022 |
| Future notice date | Not specified |
| Award date | 23 Dec 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £75,202,895 |
| Lots value | £75,202,895 |
| Awards value | Not specified |
| Contracts value | £75,202,895 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH TYNESIDE COUNCIL |
| Locality | SOUTH SHIELDS |
| Post town | Newcastle upon Tyne |
| Postcode | NE33 2RL |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | South Tyneside |
| Electoral ward | Beacon and Bents |
| Westminster constituency | South Shields |
| Delivery location | TLC22 Tyneside |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | DALE CARE; SPRINGFIELD HOME CARE SERVICES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85300000 - Social work and related services

## Release History

- 23 Dec 2022 at 10:28 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/036492-2022
- 4 Oct 2022 at 06:20 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/027762-2022

## Notice URLs

- https://procontract.due-north.com
- https://procontract.due-north.com/Login
- https://southtyneside.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037299. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-037299.json.