--- title: "Data Protection Advice Service" ocid: "ocds-h6vhtk-037349" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037349" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-037349.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-037349.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "PLATFORM HOUSING LIMITED" published: "2022-10-05" --- # Data Protection Advice Service Buyer: PLATFORM HOUSING LIMITED Current stage: Tender OCID: ocds-h6vhtk-037349 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037349) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-037349.json) ## Summary The buying organization, Platform Housing Limited, is seeking proposals for a contract titled "Data Protection Advice Service" in the goods procurement category related to database systems. The contracting process, initiated as a tender, involves overseeing information governance activities with a current value of £43,000 GBP. Located in Solihull, United Kingdom, this procurement is currently in the active stage, with a tender period ending on 9th November 2022. The contract period is set for 360 days, and the procurement method is an open procedure. This tender presents an opportunity for small or medium enterprises (SMEs) specializing in data protection services to collaborate with Platform Housing Limited. Businesses offering data subject access request support, expert advice services, and policy improvement consultancy are well-suited for this contract. The selection of tenderers will be based on quality and cost criteria, with a focus on improving proactive preventative actions within the information governance framework. Interested parties must submit their proposals by the tender period deadline of 9th November 2022. ## Notice The Group's Information Governance Team oversees, investigates, and triages activities associated with data protection. The Team currently consists of a Head of Information Governance and Assurance and two Data and Information Security Officers. One of these Officer posts is currently vacant, and a structural review is being considered. A mature Information Governance Framework exists within the Group with relevant policies, processes, and procedures in place as well as a reporting framework on key activities to a Group Data Protection and Cyber Security Forum and to the Group Executive Risk Committee. The Information Governance Team aspires to continually improve its knowledge and application of the legislation both to ensure customer's rights are fully met and that both service operations and development occur efficiently, effectively, and compliantly ### Lot Information Lot 1 The Group's Information Governance Team oversees, investigates, and triages activities associated with data protection. The Team currently consists of a Head of Information Governance and Assurance and two Data and Information Security Officers. One of these Officer posts is currently vacant, and a structural review is being considered. A mature Information Governance Framework exists within the Group with relevant policies, processes, and procedures in place as well as a reporting framework on key activities to a Group Data Protection and Cyber Security Forum and to the Group Executive Risk Committee. The Information Governance Team aspires to continually improve its knowledge and application of the legislation both to ensure customer's rights are fully met and that both service operations and development occur efficiently, effectively, and compliantly. Cyber Security is dealt with by another Team in the Information Directorate although close working practices exist between the Teams. The Group is ISO27001 certified. With a fairly small team, activities prioritised tend to be reactive to events and therefore focus on data subject access requests, personal data incident investigations and advice on information sharing. Proactive activities including detailed data protection impact assessments, auditing, and understanding information assets and other processing activities, reviewing of contract clauses and drafting of data processing agreements do not always get the time and focus they may merit particularly where they may be classed as lower risk activities. The desire in the team is to free up time spent on Data Subject Access Requests, contract clause reviews and researching less routine data protection issues in order to focus on proactive, preventative activities with the business. Particular emphasis is to be placed on alignment with the Groups Enterprise Programme Management Office activities, enterprise architecture, data processing supply chain and procurement. To this end, we are looking to be able to collaborate with a partner organisation who would be able: 1)Assist in the compilation, de-duplication and redaction of data subject access request records when needed, 2)provide a data protection expert advice and support service, and 3)act as a critical friend advising on process and policy improvements. This procurement is initially for 12 months to understand and trial the costs incurred against the benefits outlined above. The SARs service will be reviewed after 12 months in terms of compliance with statutory deadlines, quality of Customer Copy SARs, the number and type of follow up queries received by customers against in-house comparators, the number of queries received from the ICO. In addition, staff time freed up to undertake proactive preventative actions will also be measured. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/3C7Y97CZQC ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/028025-2022 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 5 Oct 2022 | | Submission deadline | 9 Nov 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £43,000 | | Lots value | £43,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | PLATFORM HOUSING LIMITED | | Locality | SOLIHULL | | Post town | Birmingham | | Postcode | B37 7YD | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG32 Solihull | | Local authority | Solihull | | Electoral ward | Bickenhill | | Westminster constituency | Meriden and Solihull East | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48610000 - Database systems ## Release History - 5 Oct 2022 at 18:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/028025-2022 ## Notice URLs - https://www.delta-esourcing.com/respond/3C7Y97CZQC - https://www.delta-esourcing.com/tenders/UK-UK-Solihull:-Database-systems./3C7Y97CZQC - https://www.platformhg.com/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037349. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-037349.json.