---
title: "MailMarshal Software and Support"
ocid: "ocds-h6vhtk-037352"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037352"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-037352.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-037352.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DIGITAL HEALTH AND CARE WALES"
published: "2022-10-06"
---

# MailMarshal Software and Support

Buyer: DIGITAL HEALTH AND CARE WALES  
Current stage: Award  
OCID: ocds-h6vhtk-037352

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037352)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-037352.json)

## Summary

Digital Health and Care Wales has recently completed a procurement process for MailMarshal Software and Support. The contract, worth £245,277.14 GBP, was awarded to Trustwave Limited on 30th September 2022. This procurement falls under the goods category and utilised a limited procurement method with an award procedure without prior publication of a call for competition.

This tender by Digital Health and Care Wales presents an opportunity for businesses specialising in software packages and information systems to provide their services. The procurement stage has reached the award phase, offering Trustwave Limited the chance to deliver MailMarshal software and support across various sites in NHS Wales. Companies with expertise in email filtering systems and NHS-related technology services are well-suited to compete for similar contracts to support the healthcare sector's digital infrastructure needs.

## Notice

Digital Health and Care Wales has procured a twelve (12) month renewal of its MailMarshal licence and support for the NHS Wales National Mail filtering and routing application, MailMarshal. The product secures, scans and processes all email in and out of NHS Wales on the perimeter, around four (4) million emails a month.

### Lot Information

Lot 1

DHCW has executed an Agreement to renewal the support and maintenance for fifty-five thousand eight hundred and fifty (55,850) Trustwave Secure Email Gateway (MailMarshal) Licenses for an on-premises solution. Additional information: The MailMarshall product not only offers a mail filtering/hygiene capability but also provides a mail relay for all organisations across NHS Wales.

### Procurement Information

The product has been in use since 2009 and is heavily configured to meet the Authority's specialist requirements. MailMarshall is utilised in many organisations providing groups of rules managed at a national level and applied to all incoming and outgoing messages, as well as providing the option for each organisation to have a separate set of rules applicable to users within the organisation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/028034-2022 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Oct 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 29 Sep 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £245,277 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DIGITAL HEALTH AND CARE WALES |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF11 9AD |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Riverside |
| Westminster constituency | Cardiff West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TRUSTWAVE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 6 Oct 2022 at 07:54 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/028034-2022

## Notice URLs

- https://dhcw.nhs.wales/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-037352. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-037352.json.