---
title: "DIGITAL SERVICE CENTRE - CONTRACTORS FOR 1ST & 2ND LINE SUPPORT"
ocid: "ocds-h6vhtk-0375bb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0375bb"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0375bb.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0375bb.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "COVENTRY UNIVERSITY"
published: "2023-04-18"
---

# DIGITAL SERVICE CENTRE - CONTRACTORS FOR 1ST & 2ND LINE SUPPORT

Buyer: COVENTRY UNIVERSITY  
Current stage: Award  
OCID: ocds-h6vhtk-0375bb

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0375bb)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0375bb.json)

## Summary

The Coventry University has awarded a contract for a Digital Service Centre to Amtis Professional Limited. The contract is for 1st & 2nd Line Support services and has a total value of £1,536,698 GBP. The procurement process was completed on 22nd December 2022 under the open procedure method. The main procurement category is services, specifically technical computer support services. The contracting process was initiated on 18th April 2023.

This tender presents an opportunity for businesses providing technical computer support services to compete in the digital service sector. The contract award signifies business growth potential for suppliers offering IT support services, particularly those specialising in 1st & 2nd Line Support. Businesses with a focus on quality, sustainability, and competitive pricing are well-suited to participate in this procurement process. The location of the service delivery is Coventry University in the United Kingdom.

## Notice

We are looking for two roles - Technician, 1st Line Support and Senior Technicians, 2nd Line Support.

### Lot Information

Lot 1

Coventry University are seeking contractors for the Digital Services Centre. We are requiring 1st & 2nd Line Support.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/011077-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Apr 2023 |
| Submission deadline | 11 Nov 2022 |
| Future notice date | Not specified |
| Award date | 22 Dec 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,536,698 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COVENTRY UNIVERSITY |
| Locality | COVENTRY |
| Post town | Coventry |
| Postcode | CV1 5FB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG33 Coventry |
| Local authority | Coventry |
| Electoral ward | St Michael's |
| Westminster constituency | Coventry South |
| Delivery location | TLG33 Coventry |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AMTIS PROFESSIONAL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72611000 - Technical computer support services

## Release History

- 18 Apr 2023 at 11:37 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/011077-2023
- 14 Oct 2022 at 09:45 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/028961-2022

## Notice URLs

- http://www.coventry.ac.uk
- https://in-tendhost.co.uk/coventryuniversity/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0375bb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0375bb.json.